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Conference abbott::teamlinks_windows

Title:TeamLinks for Windows
Notice:Kit and ECO locations: See replies to note 8.o note 8.
Moderator:ORION::chayna.zko.dec.com::tamara::eppesAN
Created:Mon Aug 28 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2238
Total number of notes:9650

2078.0. "One user gets hourglass when connecting " by ICS::BONVALLAT () Wed Mar 19 1997 21:20

        I've done troubleshooting on Teamlinks issues for a few years
        but have never seen this one until today - surprisingly.
    
        All users can make Teamlinks connections to ALL-IN-1 File Cabinets
        on a particular cluster except for one user.  It is not a problem
        with the PC, but rather a problem with her particular account
        (it does not work from any PC).
        Connecting to this particular user account just hangs the
        session at the hourglass.  I suspect one of her ALL-IN-1
        files is corrupt?  Any other thoughts?         Thank you.
    
        [Cluster is VMS 5.5-2  ALL-IN-1 V3.1  Teamlinks PC V2.5-002]
    
T.RTitleUserPersonal
Name
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2078.1remote drawer issue?TROOA::MSCHNEIDERmartin.schneider@tro.mts.dec.comThu Mar 20 1997 01:233
    See my reply in note 2073 .... ask that one user if they happen to have
    a remote drawer configured.  The Reading England server is not
    reachable and causes TL to appear hung in my case.  It will never timeout.
2078.2right onICS::BONVALLATFri Mar 21 1997 17:395
    Yes...thank you!  The user did have remote drawers and when
    the inaccessible drawer became available again she was able
    to get into Teamlinks.  (I didn't have to make a VT connect
    to ALL-IN-1 and delete the drawer)