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Conference abbott::teamlinks_windows

Title:TeamLinks for Windows
Notice:Kit and ECO locations: See replies to note 8.o note 8.
Moderator:ORION::chayna.zko.dec.com::tamara::eppesAN
Created:Mon Aug 28 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2238
Total number of notes:9650

2037.0. "Problems sending large files" by KERNEL::BURDENI () Fri Mar 07 1997 12:07

    Hi,
    	I think my problem may be self explanatory, though I would like to
    put it to the forum.
    (op sys vms v6.2 dos v6 allin1 v3.2 teamlinks v2.5 ECO 4)
    
    I have a customer who is trying to move files in teamlinks to a user
    also on teamlinks.  These files are in excess of 1 MB.  He has tried
    this on multiple PCs in multiple accounts. 
    
    ERROR:
    The file service has detected a network error. The network
    connection to the file cabinet service may no longer be valid.
    
    There are no error messages in any of the OA$MTI logs (SEND FETCH or ERROR)
    there is no POSTMASTER message returned, as the mail never gets off the
    PC, as the error occurs as the SEND is executed.  I have asked the customer to
    do a CFC TRACE of the the session.
    
    A shortened version of the TRACE errors found are as follows :
    
----------------------------------
    .....start of intersting bit
    
Function: 18 (ReferenceFile)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Document Object Id: 0x59B7F11E
File name: C:\WINDOWS\TEAMLINK\STAGING\~IOS3512.TMP
Infoman: 3C40 dispatching RMExportA
FILECAB: DocumentOpenSession (hWnd=0x5e20, CfcSessId=0x1000000c, FileCab=0x0, OpenMode=0, lpRetStatus=0x0, lpfnCallback=0x0, Unused=0)
FILECAB:	Parent window handle=0x5e20, Caption=""
FILECAB:	Task handle=2103
FILECAB:	Return Values: FilecabSessId=38514, Status=1

Function: 3 (StartAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Object type: 3
Attribute Handle: 0x59B7F576

Function: 5 (AddToAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Attribute Handle: 0x59B7F576
attribute Tag: 12

Function: 7 (GetAttributes)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Object Id: 0x59B7F11E
Object Handle: 0x59B7F552

Function: 14 (GetAttrValue)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Object Handle: 0x59B7F552
Attribute Tag: 12

Function: 6 (FreeAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Attribute Handle: 0x59B7F576

Function: 15 (FreeAttrValues)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Object Handle: 0x59B7F552
FILECAB: TlDosOrFcFileSaveAs (FilecabSessId=38514, szCaption=0x1a270328, szDosFilter=0x1a2706b4, nDosFilterIndex=0x1, szDosInitialDir=0x1a27019e, szDosDefExt=0x0, lpFlags=0x200f6e3e, 
FILECAB:                      lpstrFile=0x1a2704fe, nMaxFile=256, lpstrAuthor=0x1a270604, nMaxAuthor=100, lpstrTitle=0x1a2704b0, nMaxTitle=73, Reserved=0x0)
FILECAB:	Caption Param="Export Attachment"
FILECAB:	szDosFilter Param="All files (*.*)|*.*|"
FILECAB:	szDosInitialDir Param="C:"
FILECAB:	*lpFlags=0x1000004
FILECAB:	Author Param="Milo"
FILECAB:	Title Param="Test File >2MB"
FILECAB:	TlDosOrFcFileSaveAs Values: Status=1, *lpFlags=0x1000876, nDosFilterIndex=0x1, lpstrFile="C:\WINDOWS\CFC.TXT", lpstrAuthor="", lpstrTitle="CFC.TXT"
FILECAB: 	TlDosOrFcFileSaveAs function return value=1 (IDOK) FilecabSessId=38514, DialogId=6

Function: 17 (FetchDocument)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Document Object Id: 0x59B7EB32
File name: C:\WINDOWS\CFC.TXT
 OafcGetDataW                   Oafc Status: 55804042    Oafc Status2: 20
ERROR 484: The file service has detected an network error. 
FILECAB: DocumentCloseSession (FilecabSessId=38514)
FILECAB: LclClearCurrentDoc
FILECAB: LclClearDocCfcInfo
FILECAB: LclFreeDocuments
FILECAB: LclFreeFolders
FILECAB: LclFreeDrawers

Function: 44 (FreeReferenceFile)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Document Object Id: 0x59B7F11E
CFC Contents Handle: 0x80000017

Function: 10 (FreeContents)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Service Provider Contents Handle: 0x59B7F1F2
CFC Contents Handle: 0x80000017

Function: 11 (CloseContents)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Service Provider Contents Handle: 0x59B7F1F2
 OafcFreeW                      Oafc Status: 55804010    Oafc Status2: 0

Function: 57 (UnlockObjectId)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Object Id: 0x59B7F11E
Infoman: 4910 dispatching TLCreateMsg
Infoman: SetMnus on 614C CM
Infoman: SetBBar on 614C CM
ADDRESS.DLL AdOpenSession: CtlID 1
ADDRESS.DLL AdOpenSession: CtlID 6

Get resource data
Session: 0x1000000C
Resource: 0x20000022

Get resource data
Session: 0x1000000C
Resource: 0x20000022

Get resource data
Session: 0x1000000C
Resource: 0x20000022
ADDRESS.DLL AdIsAddressComplete

    .....more intersting stuff

Function: 11 (CloseContents)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Service Provider Contents Handle: 0x59B7F4FA
Infoman: 614C dispatching CMFileAttach
FILECAB: DocumentOpenSession (hWnd=0x614c, CfcSessId=0x1000000c, FileCab=0x0, OpenMode=0, lpRetStatus=0x0, lpfnCallback=0x0, Unused=0)
FILECAB:	Parent window handle=0x614c, Caption="TeamLinks - Create Message"
FILECAB:	Task handle=2103
FILECAB:	Return Values: FilecabSessId=38514, Status=1
FILECAB: FcSetDialogCallback (FilecabSessId=38514, lpfnCallback=0x2fdf08fa, ApplData=0x82f00f6)
FILECAB: FcSetButtonCaption (FilecabSessId=38514, ButtonId=1, ButtonCaption=0x1a2707d8)
FILECAB:	Button Caption Param="&Attach"
FILECAB: FcSetButtonCaption (FilecabSessId=38514, ButtonId=2, ButtonCaption=0x1a2707e4)
FILECAB:	Button Caption Param="&Close"
FILECAB: TlDosOrFcFileOpen (FilecabSessId=38514, szCaption=0x1a2700ee, szFcFilter=0x1a270012, szDosFilter=0x1a27026a, szDosInitialDir=0x1a270012, szDosDefExt=0x0, lpFlags=0x200f6d28, 
FILECAB:                    lpstrFile=0x1a270480, nMaxFile=256, lpstrFormat=0x1a270586, nMaxFormat=16, lpstrTitle=0x1a27021c, nMaxTitle=73, Reserved=0x0)
FILECAB:	Caption Param="Select Attachment"
FILECAB:	szFcFilter Param=""
FILECAB:	szDosFilter Param="All files (*.*)|*.*|"
FILECAB:	szDosInitialDir Param=""
FILECAB:	*lpFlags=0x3000004
FILECAB: LclClearCurrentDoc
FILECAB: LclClearDocCfcInfo
FILECAB: TlGetFileFormatTagExt (lpstrDosFileSpec=0x368f9ad6, lpFormatBuffer=0x200f5f48, nMaxFormatBuffer=256, lpNumByExt=0x200f6094, Reserved=0x0)
FILECAB:	lpstrDosFileSpec Param="C:\WINDOWS\CFC.TXT"
CONVERT.DLL TlGetFileFormatTag filespec:C:\WINDOWS\CFC.TXT Bufferlen= 256
CONVERT.DLL TlGetFileFormatTag PwpAutoDetect Status= 0 Tag=W4W01
CONVERT.DLL TlGetFileFormatTag MapConverterTag2TL=1 Tag=TEXT
FILECAB:	TlGetFileFormatTagExt Values: Status=1, NumByExt=0, lpFormatBuffer="TEXT"	(Length=4)
FILECAB: Processing Callback (FilecabSessId=38514, hDlg=0x6e70, DialogId=5, PushbuttonId=1 (IDOK))
FILECAB: Callback Return Value=1 (FilecabSessId=38514, hDlg=0x6e70)
FILECAB:	TlDosOrFcFileOpen Values: Status=2, *lpFlags=0x3001874, lpstrFile="<Not returned>", lpstrFormat="<Not returned>", lpstrTitle="<Not returned>"
FILECAB: 	TlDosOrFcFileOpen function return value=2 (IDCANCEL) FilecabSessId=38514, DialogId=5
FILECAB: DocumentCloseSession (FilecabSessId=38514)
FILECAB: LclClearCurrentDoc
FILECAB: LclClearDocCfcInfo
FILECAB: LclFreeDocuments
FILECAB: LclFreeFolders
FILECAB: LclFreeDrawers

Get resource data
Session: 0x1000000C
Resource: 0x20000022

Get resource data
Session: 0x1000000C
Resource: 0x20000022
Infoman: 614C dispatching CMFileSend

Function: 22 (GetMailDrawer)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Drawer:   0x59B7FCB6

Function: 21 (GetSpecialFolders)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Drawer:   0x59B7FCB6
 OafcReadFolderNamesW           Oafc Status: 55804010    Oafc Status2: 0
ERROR 416: The network connection to the server is no longer valid.

Function: 3 (StartAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Object type: 2
Attribute Handle: 0x59B7F602

Function: 5 (AddToAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Attribute Handle: 0x59B7F602
Attribute Tag: 2

Function: 33 (CreateFolder)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
 OafcCreateW                    Oafc Status: 55804010    Oafc Status2: 0
ERROR 416: The network connection to the server is no longer valid.

Function: 6 (FreeAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Attribute Handle: 0x59B7F602

Function: 43 (FreeObjectId)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Object Id: 0x59B7FCB6

Get resource data
Session: 0x1000000C
Resource: 0x20000022

Get resource data
Session: 0x1000000C
Resource: 0x20000022
Infoman: 614C dispatching CMFileSave

Function: 22 (GetMailDrawer)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Drawer:   0x59B7FCB6

Function: 21 (GetSpecialFolders)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Drawer:   0x59B7FCB6
 OafcReadFolderNamesW           Oafc Status: 55804010    Oafc Status2: 0
ERROR 416: The network connection to the server is no longer valid.

Function: 3 (StartAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Object type: 2
Attribute Handle: 0x59B7F5E2

Function: 5 (AddToAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Attribute Handle: 0x59B7F5E2
Attribute Tag: 2

Function: 33 (CreateFolder)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
 OafcCreateW                    Oafc Status: 55804010    Oafc Status2: 0
ERROR 416: The network connection to the server is no longer valid.

Function: 6 (FreeAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Attribute Handle: 0x59B7F5E2

Function: 43 (FreeObjectId)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Object Id: 0x59B7FCB6
Infoman: 614C dispatching CMFileSave

Function: 22 (GetMailDrawer)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Drawer:   0x59B7FCB6

Function: 21 (GetSpecialFolders)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Drawer:   0x59B7FCB6
 OafcReadFolderNamesW           Oafc Status: 55804010    Oafc Status2: 0
ERROR 416: The network connection to the server is no longer valid.

Function: 3 (StartAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Object type: 2
Attribute Handle: 0x59B7F5C2

Function: 5 (AddToAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Attribute Handle: 0x59B7F5C2
Attribute Tag: 2

Function: 33 (CreateFolder)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
 OafcCreateW                    Oafc Status: 55804010    Oafc Status2: 0
ERROR 416: The network connection to the server is no longer valid.

Function: 6 (FreeAttrList)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Attribute Handle: 0x59B7F5C2

Function: 43 (FreeObjectId)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Object Id: 0x59B7FCB6
Infoman: 614C dispatching CMEditCut
ADDRESS.DLL AdFreeAddressTemplateFile
ADDRESS.DLL AdCloseSession: CtlID 6
ADDRESS.DLL AdCloseSession: CtlID 5
ADDRESS.DLL AdUpdateSessionID: CtlID 4
ADDRESS.DLL AdCloseSession: CtlID 4
CFC Contents Handle: 0x80000015

Function: 11 (CloseContents)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Service Provider Contents Handle: 0x59B7F632
CFC Contents Handle: 0x80000016

Function: 11 (CloseContents)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Service Provider Contents Handle: 0x59B7F32A
CFC Contents Handle: 0x80000014

Function: 11 (CloseContents)
Session:  0x1000000C
Resource: 0x20000022 (A1IOSFC)
Service Provider Contents Handle: 0x59B7F70A
 OafcFreeW                      Oafc Status: 55804010    Oafc Status2: 0

Function: 11 (CloseContents)
Session:  0x1000000C
Resource: 0x20000023 (LCLMAIL)
Service Provider Contents Handle: 0x3B9F3F36

Function: 11 (CloseContents)
Session:  0x1000000C
Resource: 0x20000024 (LCLFC000)
Service Provider Contents Handle: 0x3B9F3D7A

Closing session: 0x1000000C
Ending SPI session: 0x20000022 (A1IOSFC)
SPI session: 0x59B7F8D2
 OafcCloseCabinetW              Oafc Status: 55804010    Oafc Status2: 0
ERROR 416: The network connection to the server is no longer valid.
Ending SPI session: 0x20000023 (LCLMAIL)
SPI session: 0x3B9F38A2
Ending SPI session: 0x20000024 (LCLFC000)
SPI session: 0x3B9F35D2
ERROR 416: The network connection to the server is no longer valid.
CONNECT: FlushConnectInfoExt (hWnd=0x4910, lpCaption=0x1a2700ee, bFlushPersistent=0, Reserved=0x0)
CONNECT:	lpCaption Param="TeamLinks Information Manager"
Infoman: SetMnus on 4910 IM
Infoman: SetBBar on 4910 IM

Opening Session: 0x1000000D
Opening resource 0x20000026 (LCLMAIL)
Resource 0x20000026 available
SPI session: 0x3B9F40E2
Opening resource 0x20000027 (LCLFC000)
Resource 0x20000027 available
SPI session: 0x3B9F3E12

Function: 4 (StartContentAttrList)
Session:  0x1000000D
Resource: 0x20000026 (LCLMAIL)
Object type: 0
Attribute Handle: 0x3B9F3BB2

Function: 4 (StartContentAttrList)
Session:  0x1000000D
Resource: 0x20000027 (LCLFC000)
Object type: 0
Attribute Handle: 0x3B9F3B5E
---------------------
    
    I can only think that the problem is network related, though if anyone
    has anything more to offer, I would love to here.
    
    Cheers
    Ivan.
T.RTitleUserPersonal
Name
DateLines
2037.1What transport is usedA1WS2::MANANA::PalmerFri Mar 07 1997 12:555
Ivan

Is the transport used TCP/IP?

Rick
2037.2TCP/IP is the transport.KERNEL::BURDENIFri Mar 07 1997 13:087
    Sorry,
    	yes the answer is yes the transport is TCP/IP.  The customer is not
    in a position at present to verify the version though.  I will post it
    as and when I find out.
    
    Cheers
    Ivan.
2037.3fixed in cfs_39135.bckIOSG::COOKALL-IN-1 Support Manager 830 3636Tue Mar 11 1997 09:595
    this is fixed in patch CFS_39135.BCK which can be bolted into TL V2.5
    ECO#4. Contact me if you need this. Its also fixed in TL V2.7 SSB kit.
    
    Martin Cook
    IOSG Support Manager