| A couple of questions:
- If the user reads these messages, does the content agree with the displayed
title or is the content a new message that is different than the title ?
- Do the users that reported the problem have rather large file cabinets ? If
they do, would they have had over 200 items (drawers, folders, documents) listed
at any one time ?
We fixed a problem in V2.7-001 that may be what these users are experiencing. It
was very hard to reproduce, but the symptom was that what was listed was incorrect
in two ways. The first is the displayed items were not part of the object, for
example documents that were listed in the wrong folder. Second when opening the
incorrect object, the content did not agree with what was listed. The content is
actually is correct for what should have been listed. One of the criteria for the
problem to occur is the users total list of objects needed to exceed 200. This
includes all listed drawers and folders as well as documents.
Dave
|
| Hi Dave,
Thanks for your reply !
> - If the user reads these messages, does the content agree with the displayed
> title or is the content a new message that is different than the title ?
As stated by yourself, the problem is difficult to reproduce and at the moment
we can not answer the above question. I've asked the customer to test this when
the problem occurs again.
>> - Do the users that reported the problem have rather large file cabinets ? If
>> they do, would they have had over 200 items (drawers, folders, documents) listed
>> at any one time ?
Yes, all users who report the problem have more than 200 item showable.
When will ECO2 be available ?
Thanks,
Martin
|