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Conference abbott::teamlinks_windows

Title:TeamLinks for Windows
Notice:Kit and ECO locations: See replies to note 8.o note 8.
Moderator:ORION::chayna.zko.dec.com::tamara::eppesAN
Created:Mon Aug 28 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2238
Total number of notes:9650

2004.0. "TeamLinks & hour glass for extended period of time" by CHOWDA::GLICKMAN (writing from Newport,RI) Thu Feb 20 1997 13:47

    User running TeamLinks 2.7 on Windows 95 had a problem this morning
    between 700-730 (lower usage than prime time).
    
    In two separate instances he got the hour glass for over 2 minutes.
    
    The first occurance he was trying to bring up the reply window and 
    he eventually did the ctrl-alt-del and tried to end the TeamLinks
    Information Manager task.  TeamLinks is busy performing the last
    task you requested and wouldn't let him do anything.  He tried it
    again and now the TeamLinks Information Manager was not responding and
    he could end the task.
    
    The second time he was opening a folder and eventually the folder
    opened.  Note this folder contains 10 items in it.  This is not a
    local folder it is on the server.
    
    No other users let us know of any problems during this time period.
    
    Has anyone seen anything like this before?  Any ideas as to what is
    going on?  Any other things we can look at when something like this
    occurs?
    
    Appreciating any responses.
T.RTitleUserPersonal
Name
DateLines
2004.1These can be very hard to figure out.XANADU::cascobay.zko.dec.com::TAMARA::STJEANBob St.JeanThu Feb 20 1997 17:3712
Is TL running locally on the PC or from a remote server?

The first invocation of the Create Message window can be a bit
slow because it has to load and initialize the Rich Text Editor
control.  But normally it's only a 2 or 3 extra seconds.

What type of server FC is involved?

Was any other heavy load on the server or network at the time?

Bob

2004.2Some answers...CHOWDA::GLICKMANwriting from Newport,RIFri Feb 21 1997 12:3313
>>> Is TL running locally on the PC or from a remote server?
>>> What type of server FC is involved?
    
    TeamLinks 2.7 client locally on PC.  Remote server is DEC Mailworks
    1.3A-3.

>>> Was any other heavy load on the server or network at the time?
    
    The server was checked and there didn't seem to be a heavy load at
    the time of these occurences.  There did not seem to be anything
    unusual happening on the network either.