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Conference abbott::teamlinks_windows

Title:TeamLinks for Windows
Notice:Kit and ECO locations: See replies to note 8.o note 8.
Moderator:ORION::chayna.zko.dec.com::tamara::eppesAN
Created:Mon Aug 28 1995
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2238
Total number of notes:9650

1957.0. "Harvard Graphics Attachments with TLV2.7" by NETRIX::"FarmerC@mail.dec.com" (chfarmer) Fri Jan 24 1997 12:56

I have a customer with TLV2.7 that sends Harvard Graphic attachments.
When received and read by launching product first she gets, error in
staging area read only, file locked by another user.  However, if she
tries to select to view first, it responds with there is not a viewer
for Harvard Graphics, it then launches the product and the attachment
can be read without any errors.

If this has been heard of, is there a possible solution?

Any suggestions will be greatly appreciated.  Thanks.

chfarmer
[Posted by WWW Notes gateway]
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1957.1Harvard Graphics may not like Read OnlyOASS::ANDRES_BFri Jan 24 1997 15:3114
    Cynthia,
    
    I have seen this before, I think.  I don't think Harvard Graphics
    will allow you to open a file Read Only.  You can test this by
    saving a Harvard Graphics file to dos, change the attributes
    of the DOS file to Read Only.  Then I think you will get the same
    problem without TeamLinks.
    
    Since attachments have Read Only attributes there is not really a
    work around unless Harvard will allow documents to be opened read
    only.
    
    Beth
    
1957.2Known problem.XANADU::cascobay.zko.dec.com::TAMARA::STJEANBob St.JeanTue Jan 28 1997 17:228
Beth is correct.  This is a known problem with Harvard Graphics.
We found this with a customer and asked the customer to report
it to the vendor.  I don't know if it was ever reported or not,
nor to I know if Harvard can or will fix it.  It's makes it hard
to use HG with TL.

Bob