| Hello,
Decmailworks v1.3a-3
Teamlinks v2.5, and v2.7 tcp/ip
VMS 5.5-2
Tgv multinet
The Customer has Teamlinks clients using tcp/ip transport, with Tgv
multinet on the server. The customer says the Teamlinks clients are
drop and A1mail$connect goes into a hung status. There is
A1mail$connect.dmp file on node Grits. Please take a look at the dump
to see if it can help us anaylyze the problem. File location grits::
|
| Hello,
I have some correction to the previous note entries.
Decmailworks v1.3a-3
VMS 5.5-2
TGV multinet v3.5b
Teamlinks v2.1
Customer will be going to exchange however he wanted to know if there
was anything he could do for the problem they have at their site.
The customer says every two months the A1mail$connect process will go
away. Starting the A1mail$connect process will bring it back. They have
seen network errors at this site. He wanted to know if we can tell from the
A1mail$connect.dmp file if the network errors are related , and if
there is something he can do to correct the problem, or is this a
problem they will have until they go to exchange.
The A1mail$connect.dmp file is located on Grits in the Grits::
directory.
Thanks
Tommy Williams
|