Conference abbott::mailworks-unix

1380.0. "APIbadLength - Possible Causes/fix ???" by COMICS::HALFACREE (Nothing is as it seems....) Thu May 22 1997 13:19

    Hi, 
    
    I have a customer who is still running v1.7a-2 which I know is old and
    he should be running v2 but could someone shed some light on what might
    be causing the following problem.
    
    There have been several occasions where users have sent mail to a local
    distribution list and the mail has failed with an error about 'One of
    the attributes is exceeding the maximum length allowed.'
    
    I've check the x488glog and mcslog and these are the errors reported :-
    
    x488glog
    --------
    
    Tue Apr 22 15:56:18 1997, Program: /usr/opt/DMW/bin/x488gsend, User: root,
    Type: IntErr, Sev: SeriousError
            Version: 1.7-A-2, Version Date: Thu Apr 11 01:50:57 EDT 1996
            Module: 20, Error: 8
    Your message could not be delivered because of X.400 errors 
    (Error APIcantSubmit).
    
    Report this error to your system administrator.
    
    The X.400 interconnect service returned error number 25.
    
      Stack trace follows:
        0x12004fe20
        0x120050c60
        0x120052038
        0x12005286c
        0x12005aed0
        0x12005b36c
        0x12004ecb4
        0x12006d018
        0x120069f7c
        0x1200b8264
        0x1200b9344
        0x12006aa18
        0x3ff8056e1f0
    
    ------
    Tue Apr 22 15:56:19 1997, Program: /usr/opt/DMW/bin/x488gsend, User: root,
    Type: PermFail, Sev: SeriousError
            Version: 1.7-A-2, Version Date: Thu Apr 11 01:50:57 EDT 1996
            Module: 20, Error: 30
    An X.400 error occurred (Error APIbadLength).
    
    Report this error to your system administrator.
    
    The X.400 interconnect process reported error 25 and was unable to
    submit a message to the MTA.  This indicates that one or more attributes 
    of an X.400 message exceed the maximum length allowed.
    
    The originator was:
        C=gb; A= ; P=uk.ac; O=bbsrc; CN=robert findlay
    
    mcslog
    ------
    
    Tue Apr 22 15:56:19 1997, Program: /usr/opt/DMW/bin/mcs, User: root,
    Type: PermFail, Sev: SeriousError
            Version: 1.7-A-2, Version Date: Thu Apr 11 01:48:15 EDT 1996
            Module: 20, Error: 30
    An X.400 error occurred (Error APIbadLength).
    
    Report this error to your system administrator.
    
    The X.400 interconnect process reported error 25 and was unable to
    submit a message to the MTA.  This indicates that one or more attributes
    of an X.400 message exceed the maximum length allowed.
    
    The originator was:
        C=gb; A= ; P=uk.ac; O=bbsrc; CN=robert findlay
    
    ------
    
    Tue Apr 22 15:57:06 1997, Program: /usr/opt/DMW/bin/mcs, User: root,
    Type: IntErr, Sev: Error
            Version: 1.7-A-2, Version Date: Thu Apr 11 01:48:15 EDT 1996
            Module: 12, Error: 25
    An error using the DAXD server occurred (Error ErmDAXDerror).
    
    ldapQuery -- ldapSearchW(53) failed with error <>
    
    
    Having found some information is some other notes I have suggested that
    the customer run x488gsend with the -x9 switch to give us more
    information but he is reluctant to run this. This is a busy system and
    as the problem is intermitent they don't what to fill there system up
    with the trace logfiles that get created.
    
    Could someone let me know what they think is causing the problem and
    whether by upgrading it will fix it ???
    
    Thanks in advance,
    
    Mike