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Conference taec::temip

Title:Telecom. Management Information Platform conference
Moderator:TAEC::LAVILLAT
Created:Fri Mar 08 1991
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:725
Total number of notes:2431

720.0. "Root Cause Analysis" by NNTPD::"stunault@vbo.mts.dec.com" (Joel Stunault) Thu May 08 1997 13:58

Hi,

Has anyone ever been involved in the development of an end-to-end Network
Management TeMIP solution, performing Alarms Root Cause Analysis and
Corrective
Action determination, on a large scale, with lots of Network
Elements of different technology, e.g. switching and transmission, from
several
different vendors?

I am interested in details about the technology used (AI or other), the
number of 'rules' handled by the system, the alarm rate that such a system
could
sustain, the interfaces to the base TeMIP platform, etc...

Thanks for your help,
Joel


[Posted by WWW Notes gateway]
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720.1CHEFS::BRIGGS_Rthey use computers don't theyThu May 08 1997 15:1714
    Joel,
    
    The Energis project in the UK was designed to do this using XTESS. SDH
    only environment but included transmission and switch correlation.
    
    The BT FARMS project is also planned to do this although it doesn't
    handle alarms as such but fault reports. Implementation just started so
    design is complete. Uses XTESS.
    
    I suggest if you want more info contact me direct and I can suggest who
    you should speak to in the relevant teams etc.
    
    Regarsd
    Richard
720.2We are prototyping now with XTESS/SKKZIN::lzoso4.lzo.dec.com::bondchrisMon May 12 1997 20:4825
Joel,

Another BT project is also just embarking upon a prototyping exercise using 
XTESS/SK (Clips) to do root cause analysis of TeMIP Alarms.  Most of our 
alarms arrive via the SNMP AM.  We intend to put them into a number of 'raw' 
OCs initially to allow operators to view the original alarm stream if 
necessary and Xtess will also 'see' all Alarms arriving in these OCs.

It will then build up possible fault scenarios dependent on the actual alarm 
stream arriving and when a given scenario matures above a tuneable thresholds 
(e.g. >75% of anticipated contributing alarms within 3 minutes) a new root 
cause alarm will be generated which will be caught in a new OC (we nickname it 
'cooked'!) which we would expect the operators to normally watch.

There will be pointers from this root cause alarm to all the original 
sympathetic alarms so the operator knows which alarms have led to this 
conclusion.  (At present, this will probably be via a series of Alarm Object 
IDs - including OC - in Additional Info.  Wouldn't it be nice if TEMIP AH 
allowed Alarm Objects to have linked alarms like Trouble Tickets can.  Please 
Pretty Please :-)  One day, there might also be information indicating the 
rules that Xtess used to arrive at its root cause but at present we are 
assuming that will provided in log files for debugging purposes.

Hope this helps.
Regards, Chris I Bond, Telco PSC, UK.  bondchris@mail.dec.com
720.3Vodafone Switch failure senario.CHEFS::AITKINS_TMon May 12 1997 23:4410
    Hi Joel,
    	    we also have a senario for the UK Vodafone project, this is
    based on a switch failing and all sympathetic alarms being collected
    and assigned to a TT with the root cause set to the offending switch.
    We will also clear the TT with XTESS, but insist the user closes the
    TT. The senario includes fault start indicators and senario end
    induicators. Mail me if you require the senario psudo rules.
    
    Regards,
    	     Terry.
720.4We will (want) !NNTPD::"joerg.weimann@coo.mts.dec.com"Joerg WeimannMon May 26 1997 18:2711
Hi Joel,

we will (want) do root cuase analysis in the future for a transmission network
based on SDH & PDH technology. Actually we are in the post proposal phase and 
the customer will hopefully choose our proposed solution.

For further information you can contact me via email.

All the best
Joerg
[Posted by WWW Notes gateway]
720.5CHEFS::BRIGGS_Rthey use computers don't theyMon Jun 02 1997 20:495
    
    FARMS does just this, PDH and SDH root cause analysis.
    
    
    Richard