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Conference ssdevo::hsz40_product

Title:	HSZ40 Product Conference

Moderator:	SSDEVO::EDMONDS

Created:	Mon Apr 11 1994
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	902
Total number of notes:	3319

892.0. "V3.1 warranty updates?" by TOPTEN::AVERBACH () Wed May 28 1997 11:41

    	Does anyone know the latest procedure for customers that have not
    recieved their HSZ40 V3.1 updates? These are warranty boxes. The
    customer recieved all of their HSJ40 code updates.
    
    						Thanks,
    							Joe

T.R	Title	User	Personal Name	Date	Lines
892.1	here is a path	TINCUP::RIDGE	I don't know where I'm at, but I'm nearly there!	`Thu May 29 1997 17:21`	9
	The answer to that question is their local MCS Sales or Administration person. That person will have to generate an exception order to cause the kit to ship. ...... per Mike Gregowske - MCS Product Manager for HSOF Software... ...followup questions to him at DTN 276-8491 gr
892.2	Has the warranty changed for your Customer?	SSDEVO::THOMPSON	Paul Thompson, Colorado Springs	`Tue Jun 03 1997 13:06`	6
	I know that at some point, the warranty on the HSx controllers changed to be more in line with the rest of the corporation. That is, software updates were no longer included. I'm not sure when this change took place or if it only affected the 50 series controllers.