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Conference smurf::dec_mls_plus

Title:dec_mls_plus
Moderator:SMURF::BAT
Created:Mon Nov 29 1993
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:534
Total number of notes:2544

449.0. "NFS I/O error if UID is unknown on server" by SMURF::BAT (Segui la tua beatitudine) Wed Feb 12 1997 17:56

Subject: quiz
Date: Wed, 12 Feb 97 12:52:16 -0500

Okay, here is a quiz to test what we learned this morning.

You answer your phone and the person on the other end of the
line is SCREAMING at you.  "I have two MLS+ systems with
a directory that's NFS-mounted from one to the other and I'm
getting I/O errors!"

What should you do?

	1. Ask him if he's trying to chown, chgrp or chacl on the
	   client end to a user and/or group that doesn't exist
	   on the server.

	2. Give him the support hot-line phone number.
	
	3. Tell him you don't appreciate his tone of voice,
	   then hang up.

	4. Give him your manager's phone number.

	5. Tell him we'll look into the problem as soon as we
	   hire someone to look into it.

	6. Give him QA management phone number.


Any other ideas?

    
T.RTitleUserPersonal
Name
DateLines
449.1it's now 25 cents a callSMURF::BATSegui la tua beatitudineWed Feb 12 1997 17:588
Subject: Re: quiz
Date: Wed, 12 Feb 1997 12:55:24 -0500 (EST)
    
> What should you do?

	7. Mail him a a check for a dime and tell him to
	   call someone who cares.
    
449.2that's *OPEN* VMS to you buddySMURF::BATSegui la tua beatitudineWed Feb 12 1997 17:595
Subject: Re: quiz
Date: Wed, 12 Feb 97 12:58:23 -0500

	7. Tell him to switch to VMS
    
449.3ask him to tell us what OUR system does tooSMURF::BATSegui la tua beatitudineWed Feb 12 1997 18:006
Subject: Re: quiz 
Date: Wed, 12 Feb 97 13:00:33 -0500

	8)  Ask him to try it on a competitor's system and tell us
	    what that system does?
    
449.4transactional paralysisSMURF::BATSegui la tua beatitudineWed Feb 12 1997 18:0525
Subject: Re: quiz 

	So the error message you get if you do this is "I/O Error"?

	I *love* Unix Error Messages [sic]
	always so helpful
	we'll have to have a button made up with this slogan:

		"Unix Errno 13:
		Make My Day"

    	(my favorite MLS+ errno)
    
	Unix error messages were designed to test your Buddha-nature.  
	One cannot tell if it is the Revenge of AT&T for breaking up the 
	phone company monopoly (the Second Revenge will be the Year 00) 
	or Californian's wishing to share Primal Scream Therapy.

    > Any others?
    
	7. Send an SPR to pcummings@s-1.com

	8. Send him a copy of "I'm Okay, You're Okay"
	   (or in ptc parlance, "imokay, urokay")