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Conference smurf::ase

Title:ase
Moderator:SMURF::GROSSO
Created:Thu Jul 29 1993
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2114
Total number of notes:7347

2005.0. "ASE-LSM-HSZ40 problem" by NNTPD::"bertrand.lobstein@lvg.mts.dec.com" (Lobstein Bertrand) Fri Apr 18 1997 09:55

Hi

Presentation of the problem.

My customer want to make some tests before its ASE cluster go in production.
One test, which failed, consist to power off the 2 power supply of a single
HSZ40.
This HZS40 control the half of disks (JBOD) of the configuration and they are
mirrored by LSM to 
the other half of disks which are controlled by a second HSZ40.

Configuration details of the Cluster ASE.

	2 systems configured with ASE rev 1.3 :
		
		UX03 Digital Unix version 3.2d-2
		UX04 Digital Unix version 3.2d-2
	
	2 single HSZ40 software rev 3.02

		One HSZ40 on each bus between the systems UX03 and UX04

	Alle disks are JBOD disks and are at the good revision for ASE and for the
new software rev of the HSZ40
		Only disks on these 2 shared bus, no tape or cdrom.

	ASE services :
			This cluster is configured with 2 disks services in an environment SAP

			
		SAPDB service :		composed of 6 Advfs domains
					Placement policy=favor member UX03

		SAPAS service :		composed of 1 Advfs domain
					Placement policy=favor members UX04


		Start and Stop scripts are the standards scripts of SAP-DIGITAL.


		all domains ADVFS are composed of one volume LSM with 2 Plexes MIRRORED ON
THE 2 HSZ40.


		All patches knowed for LSM, ADVFS, Digital Unix and ASE are already
installed on both systems.



THE PROBLEM :

		For test purpose ,we power off one HSZ40 (plug out the 2 power cords).

		Results :

		_SAP application crash.
		_Not possible to use ASEMGR to have infos on the 2 services.
		_"unrecoverable errors" on some volumes under LSM.

		We have  not waiting more as 10mn to see if the services can come up again



	QUESTIONS  :

		Is this problem knowed ?

		Is this problem a true problem. ASE dont need more time to allow the
services to come up again ?

		

If you experience this problem or have a solution to resolve this problem,
please let me know.


	Thank You in advance.

				Bertrand Lobstein 

		
[Posted by WWW Notes gateway]
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2005.1KITCHE::schottEric R. Schott USG Product ManagementFri Apr 18 1997 12:5610
Hi

 Do you have error logs of the system at the time of the crash?
Was all the data lsm mirrored?

  I suggest you run sys_check, to gather up more data...it
is impossible to see what happened with such little data.

http://www-unix.zk3.dec.com/tuning/tools/sys_check/sys_check.html

2005.2Answer to Eric R. Schott.NNTPD::"bertrand.lobstein@lvg.mts.dec.com???@lxa506.lvg.dec.com"lobstein bertrandTue Apr 22 1997 16:4225
Hi Eric

Thank You a lot for your answer.

Sorry for my silence but these two weeks i am alone for unix in the service
and i have a lot of work.

> Was all the data lsm mirrored?

	Yes all data was lsm mirrored.

> I suggest you to run sys_check ...
 
	I have already sys_check and with customer we schedule to run this tool
next week or friday afternoon if i have no urgent work to do. By the way i ask
the customer to send me 
the error logs on a floppy because i have only print out.
	Please Eric can you send me a unix 
node address where i can send you the error logs when i receive them from
customer.

Thank You a lot Eric.

		Bertrand.
[Posted by WWW Notes gateway]
2005.3Not the official way !!!BACHUS::DEVOSManu Devos NSIS Brussels 856-7539Tue Apr 22 1997 19:3210
    Bertrand,
    
    Eric is a Product manager, and we all can thank him to pass its time  
    (early morning and late evening) to post replies to our problems in
    the field, but he is NOT the guy to send daemon.log. There is official
    channel for that.  Give a call to TSC +32 2 729 77 44 for help in
    Belgium or post your data as a reply to this note and maybe somebody
    around the world will voluntary try to help you.
    
    Manu.