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Conference rocks::uk_digital

Title:Working for Digital in the UK
Notice:DIGITAL Stock quote: $35 1/8 on 10/01 at 18:04 eastern.
Moderator:WOTVAX::HILTONo.dec.com::hiltong
Created:Fri Sep 11 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1443
Total number of notes:35591

1409.0. "MCS? MTBF Figures etc?" by CHEFS::BRIGGS_R (they use computers don't they) Wed Mar 12 1997 20:44

    
    Does anyone know who should be contacted in the UK that will provide
    support to an SI project in helping put together MTBF figures for
    networked configurations of Alpha systems?
    
    Richard Briggs
    7830 2012
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1409.1RIOT01::SUMMERFIELDSic Transit Gloria MundiWed Mar 12 1997 21:137
    At an educated guess, you might try one of the following:
    
    Wayne Walker
    Chris Hicks
    Martin Tomlinson
    
    Clive
1409.2AVANTO might helpMASS10::GERRYOne of those awfully nice AlphaStudio peopleThu Mar 13 1997 16:246
As i understand it MTBF's are frowned upon these days, you could try the AVANTO
people (MCS group based in Holland, i think).

Look it up on the internal Web.

Gerald
1409.3CHEFS::BRIGGS_Rthey use computers don't theyThu Mar 13 1997 16:494
    Thanks for the help. I had a call recommending the last source.
    
    Regards
    Richard
1409.4WOTVAX::HILTONSave Water, drink beerThu Mar 13 1997 17:268
    Richard,
    
    can you let us know what kind of figures they provide, and who provided
    the correct type of info!
    
    Cheers,
    
    Greg
1409.5CHEFS::FIDDLER_MThe sense of being dulls my mindThu Mar 13 1997 17:557
    Yes, if  you can post the results of your search here, that would be
    very interesting!
    
    cheers
    
    mikef
    
1409.6CHEFS::KERRELLDTo infinity and beyond...Thu Mar 13 1997 18:064
There's information in HUMANE::DIGITAL about how the MTBF group were closed 
down and where to go now for help.

Dave. 
1409.7UpdateCHEFS::BRIGGS_Rthey use computers don't theyFri Mar 14 1997 13:1336
    
    Well, seeing as I don't appear to be alone in my quest I'll give an
    update on the 'state of play':
    
    From my investigation the most comprehensive offer of help has come
    from Utrecht. This is to be our first 'port of call' as this group
    addresses availability as a whole and not just MTBFs etc.
    
    Contact in Holland is:
    
    Gijs Van Weijen @UTO (Manager) on 7838 2331
    Ruud Peters @UTO (Works for Gijs) on 7838 3318
    Group number is 7838 3318
    
    Another very helpful person is Brendan Murphy in Ayr. I got the
    impression he (or his group/programme) could not offer the breadth that
    the Dutch group offer but, should the Dutch connection fall through
    this will be our second port of call.
    
    Scotland (Ayr)
    Brendan Murphy @AYO on 7823 3558 (DPP Programme)
    
    Finally, Brendan told me that, with the demise of CSSE (of which I was
    a part of once but left before they all went to the great redundant
    Deccie place in the sky), the font of all knowledge relating to mtbfs
    and mttrs etc (i.e. raw component/system info) is the following person:
    
    USA
    Chris McCabe on LANDO::MCCABE. Font of all knowledge re MTBF figures
    etc.
    
    I shall update this reply in the light of our experience over the
    coming weeks.
    
    Regards
    Richard
1409.8costs?WOTVAX::HILTONSave Water, drink beerFri Mar 14 1997 13:163
    How about costs, Richard, I'm assuming these groups charge!
    
    Greg
1409.9It's free and pretty goodCHEFS::EMERY_MFri Mar 14 1997 14:5411
    Chaps,
    
    There is an excellent source for MTBF's in the US. It is run by a guy
    called Don Monaco (find him on ELF). You send a neatly typed list of
    part numbers, ask politely for the MTBF's and within a few days you get
    the full works including the necessary disclaimer notices etc. I have
    been using his team for a couple of years and they are good. I've also
    never been charged, there is no red-tape and if you've mucked up the
    configuration they will often find that out as well (obviously no
    substitute for CTS though). Always send them a thank you note -- it's
    appreciated particularly when you win the bid several months later!