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Conference quark::human_relations-v1

Title:What's all this fuss about 'sax and violins'?
Notice:Archived V1 - Current conference is QUARK::HUMAN_RELATIONS
Moderator:ELESYS::JASNIEWSKI
Created:Fri May 09 1986
Last Modified:Wed Jun 26 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:1327
Total number of notes:28298

626.0. "Manager turns office recluse" by VAXRT::CANNOY (Convictions cause convicts.) Wed Nov 16 1988 17:17

    This is being entered for a noter who wishes to remain anonymous.
    

    ***************************************************************************
    
	H_R members, I need some advice.

	Last summer my manager went through some personal spousal
	trauma (office affair).

	Since then, he has become quite a bit of a recluse.  He comes
	into the office in the a.m., shuts his door, and that's it.
	Every couple of hours, he blows out of his office, rags on
	someone in the group (usually) for some insignificant reason, 
	then goes back in the office and shuts the door.

	Now I know it sounds like I may be exaggerating, but I'm
	not.  Every once in a while, his door is open more than
	shut, but nine times out of ten, he's behind closed doors
	90% of the day.

	I've been in this group since before he transferred in as
	manager.  His behaviour is totally uncharacteristic of his
	old self, and is almost frightening.

	We have two new-hires in the group, and they're already 
	wondering what kind of "jerk" they're reporting too.

	The group is no longer receiving any POSITIVE guidance of
	the type he used to lead with.  Now, everything is a "crisis",
	everything must be done "immediately", and everything is to
	be given "top priority", superceeding all other "top priority"
	projects.

	I don't know who to turn to or what to do.  If anyone goes
	to a management level above him, with a problem, he hits the
	roof in anger.   I've personally seen him so angry that I
	can tell he was holding himself back from becoming physically
	violent. 

	One of the new members made the comment, "I'm surprised that
	none of you have decked him yet."  I'm surprised too.
    
	HELP!

	Thank you

    
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626.1VAXRT::CANNOYConvictions cause convicts.Wed Nov 16 1988 17:2614
    My advice:
    
    GO TO PERSONNEL. That's what they are here for. Escalate this as
    far as you need to to get satisfaction. Document everything in a
    bound engineering type notebook. Date and time every incident. Save
    all mail, etc.
    
    This person needs help and needs it soon. This is a serious case
    of burnout. Even though he doesn't like it, his management is going
    to have to do something.
    
    But first, go to Personnel.
    
    Tamzen
626.2I agreeDECSIM::TOTOColleenWed Nov 16 1988 19:453
I agree with the Tamzen - go to personel.
    

626.3Maybe someone should sit him down....NYEM1::COHENaka JayCee...I LOVE the METS & #8!Thu Nov 17 1988 11:4616
    I don't know that giong to Personnel as the first step is a good
    idea - wouldn't want to alienate him even further...the question
    is, is there someone in the group that can talk to him, tell him
    the effect that he is having on everyone, and let him know that
    the possibility exists that people will start going to personnel
    if something doesn't change...
    
    I always try to give someone the benefit of the doubt before I call
    in the "higher ups"!
    
    If that doesn't seem to change his behavior, then I think I would
    go to Personnel...but not before giving him a chance to change his
    behavior, himself!
    
    JayCee
    
626.4Talk to him (BUT be ready to DUCK!!)SNOC01::KAYBruce @ Canberra, OzThu Nov 17 1988 23:0810
    Once (at a different employer - I was about 22 at the time) I got
    myself into the very state you describe. A very kind person pulled
    me aside, pointed out my close-to-burnout state, and talked me into
    having a long holiday. I came back refreshed and able to cope.
    I also learned to recognize the signs, so that I didn't get myself
    so stressed again. 
    I appreciated that person's comments, and hold that person as a dear 
    friend to this day.
    
    Maybe you should talk to your boss, privately.
626.5NRADM::CONGERWed Nov 30 1988 18:023
    
    	If not personnel, maybe EAP could help instead.
    
626.6helpful resources other than personnel?POOR::MAYANKI am working on - am I ?Thu Jul 06 1989 18:3927
    Hi,
    
    This is an old note, but the topic is relevant so I'm asking the
    question here rather than open a new topic.
    
    The last few replies said: go to personnel - that's what they are here
    for !!  Does anyone know what to do and whom to approach if the local
    personnel manager does not seem enthusiastic about giving *real* help -
    by that I mean only pays lip service but is not interested in solving
    the problem permanently ?
    
    The situation I know of is not exactly what is described in .0, but the
    symptoms are the same: the manager's behavior has very bad effect on 
    employee(s) in the group.
    
    I know the most obvious reply is: escalate it up the chain of command.
    But in many cases, that is not practical and one needs a impartial,
    unconnected resource (not the EAP!!!) to solve the problem in the
    context of Digital philosophy (and policies & procedures).
    
    Does any noter have any personal experience where a "pretty bad"
    situation had a "very happy and satisfying" ending ?  whom did they
    approach to solve it ?
    
    thanks
    - mayank