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Conference proxy::laser

Title:laser
Moderator:PROXY::ALLEN
Created:Thu Jul 16 1992
Last Modified:Wed May 28 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1267
Total number of notes:4891

1250.0. "VAX 7610 reboots - Need help." by HGOSPS::PARESH () Tue Feb 25 1997 23:20

Hi,
	One of my customers having 7610 faces following problem:
The customer has 2 UPS.One of which is in standby mode.If one UPS fails ,the
standby UPS takes over.They have connected other servers (From HP and IBM)
also besides VAX 7610 on this UPS.During this changeover of powersource from
the failing UPS to standby UPS,the VAX reboots.While the other servers on the
same power source keeps running.But the VAX starts rebotting as if you have
switched off the system and powering it again.We tried replacing power
regulator and xmi i/o card but the status is same.
	I want to know
1. If someone has faced similar problem on VAX 
2. Where can I get related data about what is the time delay of power interrupti
   on a VAX 7610 can withstand in this type of condition.
3. Any pointer to these kind of information will be very helpful.

With regards.

Paresh
	
T.RTitleUserPersonal
Name
DateLines
1250.1Do you have a battery PIU?CSC32::B_HIBBERTWhen in doubt, PANICWed Feb 26 1997 15:4010
       Does this system have a battery PIU installed?  The system should be
    able to ride through a brief power interruption of up if there
    is a battery installed.  Without the PIU, I don't think there is ANY
    power ride through capability.  If there is a battery PIU installed,
    the system should be able to operate for about 10 minutes during a
    power interruption which should be plenty of time to switch the
    customer's UPS systems. 
      
    Brian Hibbert
     
1250.2Some info on the regulatorDANGER::HAYESWed Feb 26 1997 19:1227
    
    According to the purchase spec for the 30-33796 regulator the
    ride-through is 21 milli-seconds.  The recovery time before a
    second 21 milli-second ride through can be achieved is 50 milli-seconds.
    
    A ride-through is defined as the time that a loss of ac input to the 
    regulator can be survived at full output load.  The output load is 
    defined as the 48V bus in the 7600 cabinet.
    
    Is the system configured such that it is near the maximum for one
    regulator?   Each 48 volt regulator in the 7600 cabinet runs off of
    a seperate phase.  Does the UPS provide a clean transition on
    all of the phases that it is supplying?   You could try swapping
    the 48v regulator to a different slot to see if a different phase 
    is `cleaner' during power transistion.
    
    From the purchase spec...
    
    30-33796-01		120 Volt nominal	50-60hz
    			Operating range 	92 to 132 Volts RMS
    
    
    30-33796-02		202-240 Volt nominal	50-60hz
    			Operating range 	175 to 254 Volts RMS
    
    
    Dennis
1250.3Thanks-Some more info from my sideHGOSPS::PARESHThu Feb 27 1997 23:38435
Hi,
	Thanks Brian and Dennis for your early reply.
We are planning to hook up power analyzer at customer location and try to see
what happens during transition.We will also try to see if it crosses the ride
through limit for regulator i.e. 21 milliseconds.Please find herewith crash 
dump analysis and two entries from error log analysis.I will keep you informed
about any new development/outcome.
	Thanks again for your support.

Regards.

Paresh

_____________________________________________________________________________
VAX/VMS System dump analyzer

Dump taken on  9-FEB-1997 02:01:46.63
HALT, Halt instruction restart

SDA> show crash

System crash information
------------------------
Time of system crash:  9-FEB-1997 02:01:46.63


Version of system: VAX/VMS VERSION V5.5-2  

System Version Major ID/Minor ID: 1/0


VAXcluster node: VAXE, a VAX 7000-620

Crash CPU ID/Primary CPU ID:  00/00

Bitmask of CPUs active/available:  00000003/00000003


CPU bugcheck codes:
	CPU 00 -- HALT, Halt instruction restart
	1 other -- CPUEXIT, Shutdown requested by another CPU


CPU 00 Processor crash information
----------------------------------


CPU 00 reason for Bugcheck: HALT, Halt instruction restart


Process currently executing on this CPU:   None


Current IPL: 31  (decimal)


CPU database address:  857D4000


MPB address:   8118E390


CPU 00 Processor crash information
----------------------------------

General registers:

	PC  = 813AE8C6   PSL = 041F8600

	Remaining registers not available -- wiped out by console

Processor registers:

	SID    = 17000202
	SBR    = 0F93D400
	SLR    = 001B0A80
	SCBB   = 0F933400



CPU 00 Processor crash information
----------------------------------
	ISP    = 857D4800
	KSP    = 00017410
	ESP    = 7FFE9800
	SSP    = 7FFECA48
	USP    = 7FE535DC

                Spinlocks currently owned by CPU 00

IOLOCK8                            Address   80593AF0
Owner CPU ID             00        IPL             08
Ownership Depth        0001        Rank            14
CPUs Waiting           0000        Index           34



CPU 01 Processor crash information
----------------------------------


CPU 01 reason for Bugcheck: CPUEXIT, Shutdown requested by another CPU


Process currently executing on this CPU:   None


Current IPL: 31  (decimal)


CPU database address:  804C0000



CPU 01 Processor crash information
----------------------------------

General registers:

	R0  = 00000001   R1  = 00000001   R2  = 0000000A   R3  = 804C0000
	R4  = 812E1C10   R5  = 90CC1A00   R6  = 00020031   R7  = 00000000
	R8  = 00004F80   R9  = 000065D6   R10 = 0043B098   R11 = 00000074
	AP  = 7FE53608   FP  = 7FE535E0   SP  = 804C11F8   PC  = 813B8F1D
	PSL = 041F0000

CPU 01 Processor crash information
----------------------------------
Processor registers:


	P0BR   = 90D4F600     SBR    = 0F93D400     ASTLVL = 00000004
	P0LR   = 000022B7     SLR    = 001B0A80     SISR   = 00000000
	P1BR   = 90757400     PCBB   = 03FE3C20     ICCS   = 80000080
	P1LR   = 001FF28D     SCBB   = 0F933400     SID    = 17000202

Processor registers:


	P0BR   = 90D4F600     SBR    = 0F93D400     ASTLVL = 00000004
	P0LR   = 000022B7     SLR    = 001B0A80     SISR   = 00000000
	P1BR   = 90757400     PCBB   = 03FE3C20     ICCS   = 80000080
	P1LR   = 001FF28D     SCBB   = 0F933400     SID    = 17000202


CPU 01 Processor crash information
----------------------------------
Dependent Register Block:

		 00138002
		 00000000
		 00000001
		 0042003A
		 000088A0
		 000332A4
		 00000000
		 1F000004
		 00000000
		 DF513CD4
		 F00E3070
		 00000298
		 18008000
		 800001D0
		 FFFFF800
		 00000000
		 00000000


CPU 01 Processor crash information
----------------------------------
		 00000000
		 00000000
		 00000000
		 00000000
		 00000000
		 00000000
		 00000000

	ISP    = 804C11F8
	KSP    = 7FFE7800
	ESP    = 7FFE9800
	SSP    = 7FFECA48
	USP    = 7FE535DC


CPU 01 Processor crash information
----------------------------------

                No spinlocks currently owned by CPU 01

______________________________________________________________________________





 V A X / V M S        SYSTEM ERROR REPORT         COMPILED 10-FEB-1997 17:57:18
                                                                      PAGE   1.

 ******************************* ENTRY       1. *******************************
 ERROR SEQUENCE 1014.                            LOGGED ON:        SID 17000202
 DATE/TIME  9-FEB-1997 02:01:46.63                            SYS_TYPE 01400001
 SYSTEM UPTIME: 1 DAYS 22:18:33
 SCS NODE: VAXE                                                VAX/VMS V5.5-2

 FATAL BUGCHECK KA7AA-AA  CPU FW REV# 2.  CONSOLE FW REV# 4.0

 HALT, Halt instruction restart

       PROCESS NAME    NUL

       PROCESS ID      00010000

       ERROR PC        8056CBCE
       ERROR PSL       041F0009
                                       C-BIT
                                       N-BIT
                                       INTERRUPT PRIORITY LEVEL = 31.
                                       PREVIOUS MODE = KERNEL
                                       CURRENT MODE = KERNEL
                                       INTERRUPT STACK
                                       FIRST PART DONE CLEAR

 STACK POINTERS
    
 KSP 00017410  ESP 7FFE9800  SSP 7FFECA48  USP 7FE535DC  ISP 857D4758

 GENERAL REGISTERS
    
 R0  0006EF9E  R1  FFF91080  R2  8056CA00  R3  B5F90200  R4  00000000
 R5  00143800  R6  00020031  R7  857D4000  R8  00000017  R9  00000028
 R10 813AE8C6  R11 041F8600  AP  00000006  FP  857D5094  SP  857D47F8

 SYSTEM REGISTERS
    
       P0BR            B5F90200
                                       P0 PTE BASE (VIRT ADDRS)
       P0LR            0006EF9E
                                       TOTAL P0 PAGES
       P1BR            90757400
                                       P1 PTE BASE (VIRT ADDRS)
       P1LR            001FF28D
                                       TOTAL NON-EXISTENT P1 PAGES
       SBR             0F93D400
                                       SYSTEM PTE BASE (PHYS ADDRS)
       SLR             001B0A80
                                       TOTAL PAGES "SYSTEM" VIRT MEM
       PCBB            03FE3C20
                                       PCB BASE (PHYS ADDRS)
       SCBB            0F933400
                                       SCB BASE (PHYS ADDRS)
       ASTLVL          00000004
                                       NO AST'S PENDING
       SISR            00000180
                                       PENDING INTERRUPT AT LEVEL 7.
                                       PENDING INTERRUPT AT LEVEL 8.
                                       INTERRUPT REQUEST ACTIVE = 0.
       ICCS            00000000

 V A X / V M S        SYSTEM ERROR REPORT         COMPILED 10-FEB-1997 17:57:19
                                                                      PAGE   3.

 ******************************* ENTRY      12. *******************************
 ERROR SEQUENCE 1011.                            LOGGED ON:        SID 17000202
 DATE/TIME  9-FEB-1997 02:01:45.24                            SYS_TYPE 01400001
 SYSTEM UPTIME: 1 DAYS 22:18:33
 SCS NODE: VAXE                                                VAX/VMS V5.5-2

 ADAPTER ERROR KA7AA-AA  CPU FW REV# 2.  CONSOLE FW REV# 4.0
       PKT REV         00000000
       SW FLAGS        00080000
                       00000000
                       00000000
                       00008000
                                       Channel subpacket present
 IOP Subpacket

       PHYS ADDR       FA000000
                       00000000
       LDEV            00062000
                                       Laser IO Module
                                       Device Revision = 06(X)
       LBER            00040000
                                       NODE-SPECIFIC ERROR
       LCNR            80000000
                                       Self Test Passed
       LBESR0          0000000C
                                       Syndrome 0 = 0C(X)
       LBESR1          0000000C
                                       Syndrome 1 = 0C(X)
       LBESR2          0000000C
                                       Syndrome 2 = 0C(X)
       LBESR3          0000000C
                                       Syndrome 3 = 0C(X)
       LBECR0          00500036
                                       Command Address =  6000500036
       LBECR1          00008060
                                       CNF WAS ASSERTED FOR THIS COMMAND
                                       Cmder ID REQ<3:0> = 0(X)
                                       Data Cycle Error = 0(X)
       IPCNSE          80000000
                                       INTERUPT ON NSES
       IPCVR           00000050
                                       IOP Interrupt Vector = 50(X)
       IPCMSR          00000000
                                       arbs 6x @ high 2x @ low
       IPCHST          00000007
                                       HOSE #0 STATUS:
                                                 Adapter Fatal Error
                                                 Hose connected & power ok
                                                 Hose Power OK
                                       HOSE #1 STATUS:
                                                 Hose Not Connected
                                                 No Hose Power
                                       HOSE #2 STATUS:
                                                 Hose Not Connected
                                                 No Hose Power
                                       HOSE #3 STATUS:
                                                 Hose Not Connected
                                                 No Hose Power
       SW FLAGS        00010001
       Chan cnt =      00000001

  Channel #1
       PCA ADDR        C2000000
       XDEV            0000102A
                                       MEMORY DEVICE = 42.
                                       DEVICE REV = 0.
       XBER            00000000
                                       **Register contents not valid**
                                       **Register contents not valid**
                                       **Register contents not valid**
       LDIAG           00000000
                                       **Register contents not valid**
       IMSK            00000000
                                       **Register contents not valid**
       LEVR            00000000
                                       **Register contents not valid**
       LERR            00000000
                                       **Register contents not valid**
       LGPR            00000000
                                       **Register contents not valid**
       IPR1            00000000
                                       **Register contents not valid**
                                       **Register contents not valid**
                                       **Register contents not valid**

 V A X / V M S        SYSTEM ERROR REPORT         COMPILED 10-FEB-1997 17:57:19
                                                                      PAGE   5.

 ******************************* ENTRY      13. *******************************
 ERROR SEQUENCE 1012.                            LOGGED ON:        SID 17000202
 DATE/TIME  9-FEB-1997 02:01:45.24                            SYS_TYPE 01400001
 SYSTEM UPTIME: 1 DAYS 22:18:33
 SCS NODE: VAXE                                                VAX/VMS V5.5-2

 ADAPTER ERROR KA7AA-AA  CPU FW REV# 2.  CONSOLE FW REV# 4.0
       PKT REV         00000000
       SW FLAGS        00080000
                       00000100
                       00000000
                       00008000
                                       Channel subpacket present
 IOP Subpacket

       PHYS ADDR       FA000000
                       00000000
       LDEV            00062000
                                       Laser IO Module
                                       Device Revision = 06(X)
       LBER            00040000
                                       NODE-SPECIFIC ERROR
       LCNR            80000000
                                       Self Test Passed
       LBESR0          0000000C
                                       Syndrome 0 = 0C(X)
       LBESR1          0000000C
                                       Syndrome 1 = 0C(X)
       LBESR2          0000000C
                                       Syndrome 2 = 0C(X)
       LBESR3          0000000C
                                       Syndrome 3 = 0C(X)
       LBECR0          00500036
                                       Command Address =  6000500036
       LBECR1          00008060
                                       CNF WAS ASSERTED FOR THIS COMMAND
                                       Cmder ID REQ<3:0> = 0(X)
                                       Data Cycle Error = 0(X)
       IPCNSE          80000000
                                       INTERUPT ON NSES
       IPCVR           00000050
                                       IOP Interrupt Vector = 50(X)
       IPCMSR          00000000
                                       arbs 6x @ high 2x @ low
       IPCHST          0000000D
                                       HOSE #0 STATUS:
                                                 Adapter Fatal Error
                                                 Hose Not Connected
                                                 Hose Power OK
                                                 PWROK Transitioned
                                       HOSE #1 STATUS:
                                                 Hose Not Connected
                                                 No Hose Power
                                       HOSE #2 STATUS:
                                                 Hose Not Connected
                                                 No Hose Power
                                       HOSE #3 STATUS:
                                                 Hose Not Connected
                                                 No Hose Power
       SW FLAGS        00010001
       Chan cnt =      00000001

  Channel #1
       PCA ADDR        C2000000
       XDEV            0000102A
                                       MEMORY DEVICE = 42.
                                       DEVICE REV = 0.
       XBER            00000000
                                       **Register contents not valid**
                                       **Register contents not valid**
                                       **Register contents not valid**
       LDIAG           00000000
                                       **Register contents not valid**
       IMSK            00000000
                                       **Register contents not valid**
       LEVR            00000000
                                       **Register contents not valid**
       LERR            00000000
                                       **Register contents not valid**
       LGPR            00000000
                                       **Register contents not valid**
       IPR1            00000000
                                       **Register contents not valid**
                                       **Register contents not valid**
                                       **Register contents not valid**
ANA/ERR/OUT=ERR.TXT ERR.BIN/EXCLU=TAPE