| Title: | Server_works |
| Moderator: | PCBUOA::IS_SYSTEM |
| Created: | Fri Jun 30 1995 |
| Last Modified: | Fri Jun 06 1997 |
| Last Successful Update: | Fri Jun 06 1997 |
| Number of topics: | 291 |
| Total number of notes: | 1063 |
I have a customer with a perplexing serverworks agent problem. This is
on an Alpha 4100 with NT 3.51 sp5. The SNMP service will not start when
our agent is loaded.
This is similar to a problem reported in another note topic here (can't
remember the number) but it was solved with upgrade to a new 2.2
version of the agent. They have the newest NT Agent.
When NT starts a window pops up saying the SNMP service did not start.
They are e-mailing a copy of the event log. Remove the ServerWORKS
agent and SNMP starts and works - add it again and SNMP fails again.
Any Ideas?
Thanks,
Gary Olsen
Atlanta CSC
| T.R | Title | User | Personal Name | Date | Lines |
|---|---|---|---|---|---|
| 262.1 | Reload SP5 | PCBUOA::WHITEC | Parrot_Trooper | Fri Apr 25 1997 15:05 | 6 |
did the customer 'RELOAD' SP5 after the agent install???
You know about them service packs!!!
chet
| |||||
| 262.2 | SP5 was reinstalled - SNMP still fails to start | ALFSS2::OLSEN_G | Real Men Go Wireless! | Fri Apr 25 1997 15:28 | 10 |
Chet -
She (the field engineer) did re-install the service pack after the NT
agent for SW was installed. I still am waiting for the event log -
maybe that will give us some clues. This is for a major customer - Bank
of Boston - so we really need to solve it. Any other ideas?
Thanks,
Gary
| |||||
| 262.3 | Another thought. | PCBUOA::WHITEC | Parrot_Trooper | Fri Apr 25 1997 17:31 | 6 |
Is the agent attempting to install the ClientWORKS browser DMISL as
well? If so, during that install, say cancel.
this is an alpha, so I'm clueless.....
Chet
| |||||