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Conference noted::tsm

Title:Terminal Server Manager
Notice:For TSM Kit location see note 2.0
Moderator:MRLAT::RASPUZZI
Created:Wed Nov 05 1986
Last Modified:Thu Jun 05 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:789
Total number of notes:2904

786.0. "CCR-Response Timeout TSM V2.1 Eco 5 on VMS V6.2 " by KERNEL::FREKES (Like a thief in the night) Tue Apr 22 1997 09:33

Folks

I have a customer who is running TSM V2.1 Eco 5 on VMS V6.2 with DECnet/OSI 6.3 
ECO 6. The customer has also installed DNVOSIV63-ECO6-EXTRA.BCK;1 which 
contains a number of fixes to OSI. 

When doing a use server from within TSM, and he holds down a keystroke, there is
a delay of about 2 or 3 seconds before the cursor catches up. Now I realize that
this is probably normal, as I was seeing this on my setup in the CSC. But when 
the customer goes into pasthru mode, and types "DEFINE PORT" he only gets 
"DEFNE PRT". The customer insists that this is not a typo. If he continues to 
use the server, he thrown off with a CCR-Response Timeout. The server is a 
ds200 running Bl40. Does anybody have any ideas? Is this expected because the 
DS200 is old hardware, or are we seeing a problem here.

Regards
	Steven Freke
	UK CSC
    
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786.1CSC32::D_SHAVEYTue Apr 22 1997 15:239
    Steven,
    
    Is the system with TSM and the terminal on the same network, as if they
    are, this is not a normal response, and no, the ds200 should not be the
    cause of this problem. If this is a 56kb link, or something similar to
    this, this could be caused by congestion, etc on the link.
    
    Darrell Shavey
    
786.2KERNEL::FREKESLike a thief in the nightTue May 06 1997 08:487
    Darrell
    
    Unfortunatley the customer left the company, and took his problem with
    him. No word from the customer, so the call was closed.
    Thanks for the help though.
    
    Steven