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Conference noted::sns

Title:POLYCENTER System Watchdog for VMS OSF/1 ULTRIX HP-UX AIX SunOS
Notice:Wishes:406,FAQ:845,Kits-VMS:1000,UNIX:694 VMS ECO01 FT kit: 521
Moderator:AZUR::HUREZZ
Created:Fri May 15 1992
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:1033
Total number of notes:4584

987.0. "SNS V2.2 install failed on VMS 6.1 system" by OTOOA::OHH () Wed Jan 22 1997 17:25

T.RTitleUserPersonal
Name
DateLines
987.1You need to reinstal. Try the ECO03 kit.AZUR::HUREZConnectivity & Computing Services @VBE. DTN 828-5159Thu Jan 23 1997 11:3523
987.2Installation of SNSALPECO03022 failedOTOOA::OHHThu Jan 23 1997 16:5330
987.3VELI::KORKKOThu Jan 23 1997 17:504
987.4The installation of SNSVAXECO03 V2.2 has failedOTOOA::OHHFri Jan 24 1997 14:1714
    I have installed ADARTLVAX V6.2 and re-installation SNS V2.2 failed
    with following errors.  I have enough disk space for the installation.
    
    %SNSVAXECO03-I-BUILDING, Linking SNS$CONVERT ...
    %SNSVAXECO03-I-BUILDING, Linking SNS$DECW_EDITOR ...
    %VMSINSTAL-E-BADSPEC, File spec  SNS$IVP.COM  cannot be parsed 
    %VMSINSTAL-E-INSFAIL, The installation of SNSVAXECO03 V2.2 has failed.
    
    Enter the products to be processed from the next distribution volume
    set.
    * Products: <CR>
            VMSINSTAL procedure done at 11:11<CR><LF><CR><LF>
    
    
987.5Maybe the previous installation corrupt the installation directoryAZUR::HUREZConnectivity &amp; Computing Services @VBE. DTN 828-5159Fri Jan 24 1997 14:364
    Maybe clear the temporary files vmsinstal has created and possibly
    not removed (the directory VMI$KWD) and retry...
    
    	-- Olivier.
987.6No VMI$KWD directory, "NO" IVP option failed alsoOTOOA::OHHFri Jan 24 1997 15:5731
    Hi Olivier,
    
    
    I do not see directory called VMI$KWD.  When I tried to re-install
    with "NO" IVP but, it also failed with same error.  
    Following is the portion of installation output.
    
    
    --------------------
           This kit contains an Installation Verification Procedure (IVP)
    to
            verify the correct installation of the System Watchdog. It can
    be run
            prior to the conclusion of this procedure by answering "YES" to
    the IVP
            prompt or invoked after the installation as follows:
    
            @SYS$TEST:SNS$IVP.COM
    
    * Do you want to run the IVP after the installation [YES]? NO
    :
    :
    :
    %SNSVAXECO03-I-BUILDING, Linking SNS$DECW_EDITOR ...
    %VMSINSTAL-E-BADSPEC, File spec  SNS$IVP.COM  cannot be parsed 
    %VMSINSTAL-E-INSFAIL, The installation of SNSVAXECO03 V2.2 has failed.
    
    Enter the products to be processed from the next distribution volume
    set.
    * Products: 
    
987.7VELI::KORKKOFri Jan 24 1997 16:1113
        Typically, the work directory would be created as
        
        	sys$specific:[sysupd.SNSVAXECO03022]
        
        VMI$KWD (or is it VMI$WKD) would be VMSinstal internal logical
        name pointing to the mentioned work directory.  Do
        
        $ show logi sys*
        $ show dev/file sys$ssydevice:
        
        and post the results.
        
        _veli
987.8OUTPUT for Veli to solve SNS install problemOTOOA::OHHFri Jan 24 1997 16:5982
    I still can not see the directory.  Following is the output that you
    asked.
    
    Note: "$show dev/file sys$sysdevice:" this out put is too big for Note
    clip bord. Therfor, I put it in a file KAOSMP::SNS_PROB.TXT.
    
    
    
    SMP> dir sys$specific:[sysupd.SNSVAXECO03022]
    %DIRECT-E-OPENIN, error opening
    SYS$SPECIFIC:[SYSUPD.SNSVAXECO03022]*.*;* as inp
    ut
    -RMS-E-DNF, directory not found
    -SYSTEM-W-NOSUCHFILE, no such file
    
    SMP> $ show logi sys*
    
    (LNM$PROCESS_TABLE)
    
      "SYS$COMMAND" = "_KAOSMP$RTA2:"
      "SYS$DISK" = "SYS$SYSROOT:"
      "SYS$ERROR" = "_KAOSMP$RTA2:"
      "SYS$INPUT" = "_KAOSMP$RTA2:"
      "SYS$OUTPUT" [super] = "_KAOSMP$RTA2:"
      "SYS$OUTPUT" [exec] = "_KAOSMP$RTA2:"
    
    (LNM$JOB_867E9100)
    
      "SYS$LOGIN" = "SYS$SYSROOT:[SYSMGR]"
      "SYS$LOGIN_DEVICE" = "SYS$SYSROOT:"
      "SYS$REM_ID" = "SECADMIN"
      "SYS$REM_NODE" = "KAOSMP::"
      "SYS$SCRATCH" = "SYS$SYSROOT:[SYSMGR]"
    
    (LNM$GROUP_000001)
    
    (LNM$SYSTEM_TABLE)
    
      "SYS$ANNOUNCE" = "@SYS$MANAGER:ANNOUNCE.TXT"
      "SYS$COMMON" = "DSA0:[SYS0.SYSCOMMON.]"
      "SYS$DECDTM_NODE_ADDRESS" = "58469"
      "SYS$DECDTM_NODE_NAME" = "KAOSMP"
      "SYS$DISK" = "DSA0:"
      "SYS$ERRORLOG" = "SYS$SYSROOT:[SYSERR]"
      "SYS$EXAMPLES" = "SYS$SYSROOT:[SYSHLP.EXAMPLES]"
      "SYS$HELP" = "SYS$SYSROOT:[SYSHLP]"
      "SYS$INSTRUCTION" = "SYS$SYSROOT:[SYSCBI]"
      "SYS$JOURNAL" = "SYS$COMMON:[SYSEXE]"
      "SYS$LANGUAGE" = "ENGLISH"
      "SYS$LIBRARY" = "SYS$SYSROOT:[SYSLIB]"
      "SYS$LOADABLE_IMAGES" = "SYS$SYSROOT:[SYS$LDR]"
      "SYS$MAINTENANCE" = "SYS$SYSROOT:[SYSMAINT]"
      "SYS$MANAGER" = "SYS$SYSROOT:[SYSMGR]"
      "SYS$MESSAGE" = "SYS$SYSROOT:[SYSMSG]"
      "SYS$MICROVAX" = "0"
      "SYS$NODE" = "KAOSMP::"
      "SYS$PS_FONT_METRICS" = "SYS$SYSROOT:[SYSFONT.PS_FONT_METRICS.USER]"
            = "SYS$SYSROOT:[SYSFONT.PS_FONT_METRICS.SYSTEM]"
      "SYS$SHARE" = "SYS$SYSROOT:[SYSLIB]"
      "SYS$SPECIFIC" = "DSA0:[SYS0.]"
      "SYS$STARTUP" = "SYS$SYSROOT:[SYS$STARTUP]"
            = "SYS$MANAGER"
      "SYS$SYLOGIN" = "SYS$MANAGER:SYLOGIN.COM"
      "SYS$SYSDEVICE" = "DSA0:"
      "SYS$SYSDISK" = "SYS$SYSROOT:"
      "SYS$SYSROOT" = "DSA0:[SYS0.]"
            = "SYS$COMMON:"
      "SYS$SYSTEM" = "SYS$SYSROOT:[SYSEXE]"
      "SYS$TEST" = "SYS$SYSROOT:[SYSTEST]"
      "SYS$TIMEZONE_DIFFERENTIAL" = "-14400"
      "SYS$TOPSYS" = "SYS0"
      "SYS$UPDATE" = "SYS$SYSROOT:[SYSUPD]"
      "SYS$VMSDOC_TEXT" = "SYS$SYSROOT:[SYSHLP.VMSDOC]"
      "SYS$WELCOME" = "@SYS$MANAGER:WELCOME.TXT"
      "SYS0EXE_SECONDARY" = "DSA2:[SYS0.SYSEXE]"
      "SYSOPER$DIR" = "DSK0:[SYSOPER]"
    
    (DECW$LOGICAL_NAMES)
    SMP> 
    
    
    
987.9VELI::KORKKOSun Jan 26 1997 11:237
        Unfortunately the SNS_PROB.TXT is not there anymore. And
        non-existence of SYS$SPECIFIC:[SYSUPD.SNSVAX...] was expected.
        Normally VMSinstal cleans up things after installation so this
        work directory should really exist while you were running
        VMSinstal.
        
        _veli
987.10OTOOA::OHHMon Jan 27 1997 13:155
    SNS_PROB.TXT is there now (KAOSMP::SNS_PROB.TXT).
    If file is older that 23 hours, it gets deleted on this area (kaosmp::).
    
    
    Steve.
987.11Waiting for a reply!OTOOA::OHHWed Jan 29 1997 13:525
    Do you have any update?  I have copied (KAOSMP::SNS_PROB.TXT) again
    today. 
    
    _Steve
    
987.12AZUR::HUREZConnectivity &amp; Computing Services @VBE. DTN 828-5159Wed Jan 29 1997 14:4717
    Oops, sorry, I've added a reply which vanished with the crash of my
    AlphaStation 3100 (network connection problem, it seems...)
    
    The SNS_PROB.TXT file shows a lot of SNS$CONS_nnn processes that should
    have been killed prior to instal the software.
    
    I'd advise you to run @SYS$STARTUP:SNS$SHUTDOWN.COM, then check for
    presence of SNS$* processes persistant presence and possibly stop them
    manually if needed, prior to reinstal.
    
    If it doesn't work, may I get an access to your node in order to try
    the installation by myself?
    
    Regards,
    
    	-- Olivier.
    
987.13FIELD account for you.OTOOA::OHHFri Jan 31 1997 14:416
    Hi,
    
    I have a "FIELD" account for you.  Please give me a call DTN-621-4869
    and I'll give you the password.
    
    -Steve
987.14Waiting for a reply re: test accountOTOOA::OHHThu Feb 20 1997 16:598
    Someone!!!
    
    I have a "FIELD" account ready..  Please give me a call DTN 621-4869 or
    (613)591-4869
    
    Thanks.
    
    Steve