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Conference noted::netview

Title:TME 10 NetView and related productscts
Notice:Bugs-12; Kits-9; ECOs-20
Moderator:TUXEDO::MINTZLL
Created:Tue Aug 24 1993
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:2257
Total number of notes:7838

2227.0. "SNMP cache corrupt, ovwdb core dump?" by CHEFS::DAVIDSONS () Tue Mar 25 1997 18:46

    Suddenly I'm unable to start netview, following errors logged.
    I've followed the diagnosis guide, clearing databases etc. but
    problem persists.
    
    Any idea why?
    
    Thanks.
    	Stuart.
    
    Environment: DU 3.2D, PNV 4.1A
    
Executing 'Start user interface' ...

Starting user interface...
SNMP Configuration Cache is corrupted  (28)
portmap is already running
Starting POLYCENTER Manager on NetView daemons :
 object manager name: ovwdb
 behavior:            OVs_WELL_BEHAVED
 state:               DONE
 PID:                 29889
 last message:        Received signal 11, exiting
 exit status:         -

 object manager name: ovtopmd
 behavior:            OVs_WELL_BEHAVED
 state:               FAILED
 PID:                 29891
 last message:        Could not connect to ovw database
 exit status:         -

 object manager name: netmon
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

 object manager name: nvcold
 behavior:            OVs_WELL_BEHAVED
 state:               NOT_RUNNING
 PID:                 29890
 last message:
 exit status:         exit(1)

 object manager name: snmpCollect
 behavior:            OVs_WELL_BEHAVED
 state:               UNSTARTABLE
 PID:                 (never run)
 last message:
 exit status:         -

Daemon startup completed

ERROR: The following REQUIRED daemons are not running:
  ovwdb ovtopmd
As root user, start all the daemons by using one of the following methods:
         a) use the pnvsetup (SETUP) utility
         b) issue the command:  /usr/OV/bin/ovstart


Operation has completed

ovtopofix -a 2>&1 | tee /var/tmp/ovtopofix.log
nvs_isClientAuthorized(): permission denied for "ovtopofix".
 Lost connection to the security server.Retry your function or contact your
administrator. authorized=0, status=6.

netfmt -f /usr/OV/log/nettl.LOG00
Initializing formatter....

Initialization done.

**************************POLYCENTER Manager on NetView*********************@#%
  Timestamp            : Tue Mar 25 1997 15:17:02.640256
  Process ID           : 7824               Subsystem        : OVWAPI
  User ID ( UID )      : 0                  Log Class        : DISASTER
  Device ID            : -1                 Path ID          : -1
  Connection ID        : -1                 Log Instance     : 0

  Software             : ovwdb
  Hostname             : so01u
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Database failed to open.

**************************POLYCENTER Manager on NetView*********************@#%
  Timestamp            : Tue Mar 25 1997 15:17:04.923296
  Process ID           : 7837               Subsystem        : OVE
  User ID ( UID )      : 0                  Log Class        : ERROR
  Device ID            : -1                 Path ID          : -1
  Connection ID        : -1                 Log Instance     : 0

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Could not print message for OV subsys 78, set 1, message 1040

**************************POLYCENTER Manager on NetView*********************@#%
  Timestamp            : Tue Mar 25 1997 15:17:06.610976
  Process ID           : 7838               Subsystem        : OVE
  User ID ( UID )      : 0                  Log Class        : ERROR
  Device ID            : -1                 Path ID          : -1
  Connection ID        : -1                 Log Instance     : 1

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Could not print message for OV subsys 78, set 1, message 1040

**************************POLYCENTER Manager on NetView*********************@#%
  Timestamp            : Tue Mar 25 1997 15:17:06.817888
  Process ID           : 7824               Subsystem        : OVEXTERNAL
  User ID ( UID )      : 0                  Log Class        : ERROR
  Device ID            : -1                 Path ID          : -1
  Connection ID        : -1                 Log Instance     : 0

  Software             : ovwdb
  Hostname             : so01u
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Received signal 11, exiting

**************************POLYCENTER Manager on NetView*********************@#%
  Timestamp            : Tue Mar 25 1997 15:17:07.615856
  Process ID           : 7835               Subsystem        : COLLECTION
  User ID ( UID )      : 0                  Log Class        : ERROR
  Device ID            : -1                 Path ID          : -1
  Connection ID        : -1                 Log Instance     : 0

  Software             : nvcold
  Hostname             : so01u
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Could not get isCollection field_id: Connection to database lost (file:
nl_main.C, line: 440).

**************************POLYCENTER Manager on NetView*********************@#%
  Timestamp            : Tue Mar 25 1997 15:17:07.670512
  Process ID           : 7826               Subsystem        : OVS
  User ID ( UID )      : 0                  Log Class        : ERROR
  Device ID            : -1                 Path ID          : -1
  Connection ID        : -1                 Log Instance     : 0

  Software             : ovspmd
  Hostname             : so01u
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
MListHead::update(UPDATE_EOF, 15, -1, ""):
object manager not found, no update

**************************POLYCENTER Manager on NetView*********************@#%
  Timestamp            : Tue Mar 25 1997 15:27:18.773968
  Process ID           : 7837               Subsystem        : OVE
  User ID ( UID )      : 0                  Log Class        : ERROR
  Device ID            : -1                 Path ID          : -1
  Connection ID        : -1                 Log Instance     : 2

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Termination request received from ovspmd.
The Event Sieve Agent will now terminate.  (OVe 107)

**************************POLYCENTER Manager on NetView*********************@#%
  Timestamp            : Tue Mar 25 1997 15:27:18.779824
  Process ID           : 7838               Subsystem        : OVE
  User ID ( UID )      : 0                  Log Class        : ERROR
  Device ID            : -1                 Path ID          : -1
  Connection ID        : -1                 Log Instance     : 3

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Termination request received from ovspmd.
The Event Log Agent will now terminate.  (OVe 1006)

netfmt          Internal Error. (210)
                Corrupt tracing and logging header.
                Call your support representative.
so01u /usr/OV/log >

T.RTitleUserPersonal
Name
DateLines
2227.1try xnmsnmpconf -clearCacheMOLAR::SIEGELMS: ZKO1-3/H18 DTN: 381-0035Fri Mar 28 1997 18:1613
    
    
    Hi Stuart,
    
    I can't tell you why the SNMP Configuration Cache is corrupted.
    
    However, try issuing the "xnmsnmpconf -clearCache" command which
    will remove all entries from the SNMP configuration cache.
    
    Hopefully, this will correct your problem.
    
    Joanna
    
2227.2upgrade to PNV V4.1BMOLAR::SIEGELMS: ZKO1-3/H18 DTN: 381-0035Fri Apr 25 1997 15:2815
    
    Stuart,
    
    I've seen this exact same problem here.  I don't know exactly
    why this is happening but I think it has something to do with
    security.  Have you done anything with nvauth?  Is DCE installed?
    
    I know...it's frustrating.  If it's any consolation it is
    happening to me also.
    
    Also, could you try installing PNV V4.1B?
    
    Thanks,
    Joanna
    
2227.3check pids and sockets directoryMOLAR::SIEGELMS: ZKO1-3/H18 DTN: 381-0035Fri Apr 25 1997 20:118
    
    Stuart,
    
    Also, after running pnvsetup-->Control-->Stop all daemons check
    if anything is left in /usr/OV/pids and /usr/OV/sockets.
    
    Joanna
    
2227.4V4.1B fixed it.CHEFS::DAVIDSONSTue May 06 1997 20:055
    Upgrade to V4.1B fixed it.
    
    Thanks for your help and apologies for my delayed reply.
    
    Stuart.