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Conference noted::netview

Title:	TME 10 NetView and related productscts
Notice:	Bugs-12; Kits-9; ECOs-20
Moderator:	TUXEDO::MINTZLL

Created:	Tue Aug 24 1993
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	2257
Total number of notes:	7838

2211.0. "printtool core dumps" by CSC32::PITT () Sat Feb 15 1997 02:01

    
    
    4.0b netview.
    
    /usr/OV/bin/printtool
    
    Segmentation fault: core dumped.
    
    Clicking on printtool from the tool menu also core dumps.
    #file core shows core created by printtool. 
    
    I can't reproduce this on 4.1c. 
    
    Has anyone else seen this problem? Should I escalate? Tell the customer
    to wait a few weeks and "upgrade" to the Tivoli product?
    
    thanks

T.R	Title	User	Personal Name	Date	Lines
2211.1		TUXEDO::MINTZ	Erik Mintz	`Sun Feb 16 1997 03:26`	8
	No such thing as 4.0b NetView. If you mean the problem was with V4.1b and it seems to work in V4.1c, then yes I would suggest telling the customer that the problem is fixed in an update and suggest that they install the Tivoli branded V4.1c as soon as it is available. -- Erik
2211.2		CSC32::PITT		`Mon Feb 17 1997 02:13`	9
	I'm not saying it is fixed in 4.1c. I just can't reproduce it on my netview station which is running 4.1c. Yes, typo he is at 4.1b. Has anyone else reported any similar problems with printtool? thanks.
2211.3		CSC32::PITT		`Mon Feb 17 1997 15:22`	6
	fwiw, we cannot reproduce this under 4.1b either....must be something specific to this customers setup..... oh goodey.
2211.4	reproduced here	MOLAR::SIEGEL	MS: ZKO1-3/H18 DTN: 381-0035	`Tue Feb 18 1997 14:01`	8
	Cathy, Good news....I reproduced it here on a 4.1c system. It was very easy! Joanna
2211.5	DISPLAY environment variable not set	MOLAR::SIEGEL	MS: ZKO1-3/H18 DTN: 381-0035	`Tue Feb 18 1997 17:13`	10
	This problem is also very easy to fix. The customer must not have defined the DISPLAY environment variable. This same problem happens if you use the mailtool. BUT...printtool or mailtool should NOT core. That problem will be fixed. Joanna