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Conference noted::bicycle

Title: Bicycling
Notice:Bicycling for Fun
Moderator:JAMIN::WASSER
Created:Mon Apr 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:3214
Total number of notes:31946

434.0. "CORROSION PROBLEM" by VINO::HAUDEL () Wed Aug 19 1987 15:09

I am having a problem with corrosion at the seems between the lug and
the tubes at the bottom bracket and at the seat tube/top tube junction.
Some of the braze-ons and the tube between the rear seat stays are also 
affected.The dealer informs me that I should have waxed the bike and kept it
clean to have prevented the problem; I never did any of this. The bike is only
5 months old and I thought that was a little early for any type of corrosion to
show up. I suspect that the frame flexes quite a bit and this caused
the paint to crack.

Anyways, I am in the process of sanding the affected parts. Does anyone
have a suggestion for a type of paint that I can use as an undercoat that
will also stop the rust. I am planning on only doing the affected parts and
have accepted that the bike will look touched up when I am finished. It is
a 22 lb bike with a chrome/moly frame.


T.RTitleUserPersonal
Name
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434.1TLE::KLINGWed Aug 19 1987 16:0512
	Rustoleum undercoat will inhibit further rust. It's available
	almost anywhere. I'm not sure if there are any potential
	compatibility problems with whatever touch-up paint you plan
	to put on top of it, but I wouldn't be too concerned about it.

	Just out of curiosity, what bike and what dealer are we talking
	about?

	Will


434.2TRACER::DUNNWed Aug 19 1987 17:5510
    It seems to me that the manufacture is responsible for this.  I've
    been told by many frame maunfactures/dealers not to wax frames if
    there painted with Dupont imron paint.  For some reason the waxx
    is hard on imron paint.  Also, I've personally owned two frames
    and been in racing for about 6 years and have never seen paint just
    crack off of such a new frame.  I would see the dealer and ask for
    some type of compensation, doesn't sound like your fault to me.
    
    Paul Dunn
    
434.3VINO::HAUDELWed Aug 19 1987 18:1812
    Regarding .1
    	I was hoping for something better than Rustoleum as I never
    	have much luck with it. The bike is a NASHBAR Road MKIII.
    	
    Regarding .2
    	I was guessing that the paint cracked in the seems, thus allowing
    	the corrosion to start; but I could not visually detect any
    	cracks. 
    
    Sending it back to the dealer means packaging, shipping, waiting,
    etc... And then only to have the dealer confirm what he told me
    over the phone. 
434.4Try thisDOODAH::WIEGLERWed Aug 19 1987 18:2819
    That's too bad.  It really sounds like a quality control problem
    in the frame prep department.
    
    There's a product that I once used on a couple of small rust spots
    on a car that worked extremely well.  The product I used is called
    EXTEND but there are now several similar products on the market.
     You paint it right on the rust (after you scrape off any loose
    parts).  It bonds with the rust to form some sort of durable, inert,
    black layer. (How's that for technical?)  Then you paint over it with
    primer and a finish coat.  I used it on my car about 4 years ago
    and I can't even see the spot I touched up any more.  It's available
    at auto supply stores and well-stocked hardware stores.  
    
    I don't make any promises about how it works on bikes, but it worked
    fine on my car.
                                           
    Good Luck.  I guess that's one of the problems with mail order bikes
    (although I suppose you might get a similar response from some
    dealers).  Live and learn.
434.5zink-chromate primerEUCLID::PAULHUSChris @ MLO 8-3/T13 dtn 223-6871Wed Aug 19 1987 18:437
    Aha!  Arnie Nashbar strikes again!  Anyone know if his Boston store
    is open yet?  Where?
    
    A very good (usually used in military) anti-rust primer is Zinc-
    Chromate.  It's a greenish-yellowish stuff that has sacrificial
    zink in it.  Stop by your local airport to get some.  - Chris
    
434.6Nashbar's Boston store is openULTRA::WITTENBERGDelta Long = -d(sin A/cos Lat)Wed Aug 19 1987 18:5415
< Note 434.3 by VINO::HAUDEL >


>    Regarding .1
>    	I was hoping for something better than Rustoleum as I never
>    	have much luck with it. The bike is a NASHBAR Road MKIII.
>    	
>    Sending it back to the dealer means packaging, shipping, waiting,
>    etc... And then only to have the dealer confirm what he told me
>    over the phone. 
>
Isn't VINO in the greater Maynard area?  If so, you could drive to Nashbar's 
outlet store in Needham  (on Highland Ave just east of 128).

--David Wittenberg
434.7VINO::HAUDELThu Aug 20 1987 12:1111
    Thanks for the information on EXTEND and zinc-chromate.
    
    Regarding .6
    When I talked to Ohio I asked about bringing it to Needham for an
    inspection. Ohio didn't know if there was anyone at Needham
    who had the expertise to determine the problem and all they would
    probably do was ship the bike back to Ohio, but I could try them
    if I wanted. Well, I called. Needham was a little taken back about
    OHIO's statement about personnel and expertise but the end result
    was the same. Needham really didn't want to see the bike and all
    they would do would be to ship it to Ohio.
434.8Bring it Back!!!!NAC::CAMPBELLThu Aug 20 1987 13:109
    
    You paid good money for the bike, and there is definitely a defect.
    Nashbar always says they stand behind there products, so make them
    prove.  If they don't want to see the bike at the Nashbar store,
    that's tuff!!!!  Tell them you want a new bike or your money back!!!
    There's no reason that something like that should happen in 5 months!
    
    Stew
    
434.9MAKE THEM DELIVER!!!STAR::TEAGUEI'm not a doctor,but I play one on TV...Thu Aug 20 1987 13:3018
I agree with .-1!!  This is ridiculous.  Why not just throw money out the
window?  This shouldn't happen in 5 *years*, much less 5 months.  Caused
by a lack of waxing???  Give me a break!!

You have to keep in mind who is at fault here!  Is it your fault that you
ordered a guaranteed bike that is junk?  Or is it their fault for selling
you a guaranteed bike that is junk?

Nashbar keeps making all these claims about customer satisfaction, make
them deliver.  Sure, it'll cost you a little time and money to send it
back...but how soon are you going to need a new bike?  You'd better
send it back ASAP...if you wait too long, they may not even take it back
at all.

.jim


434.10ENGINE::ROTHFri Aug 21 1987 13:2718
    My old bike was a Puch (double-butted 531 tubed) purchased in 1979, and
    I've ridden it thru every winter since around 1980, simply rinsing off
    the grime when I get home if it's salty.  (I had a freak accident this
    year which destroyed the front fork, or I could continue to ride it,
    but now I'll probably just use it on a wind-trainer).  A few minor
    rust spots are visible, and the paint is certainly chipped, but
    otherwise the frame integrity was always good.  Note that a Phil Wood
    bottom bracket I had in this frame failed after a few winters - these
    'sealed bearing' components are *not* indestructable.

    I give this testimony to underscore the fact that it is *absolutely
    inexcusable* for a frame to start rusting in the manner you describe.
    The frame above was a good, but not top-of-the line frame, and it
    outasted many sets of wheels and other random components...

    I'd demand some sort of compensation.

    - Jim
434.11File a complaintTSG::HATCHERWed Sep 02 1987 17:527
    I agree with the current sentiment.  You have one advantage because
    of the Needham store, if you don't get satisfaction you can complain
    to BBB and to the Attorney General's Consumer Protection department.
    It would be much tougher to make a claim against someone doing business
    in Ohio... maybe mail fraud?
        
    I've got a 12-yr old frame without any rust.
434.12????????????????USRCV1::RECUPARORTue May 17 1988 14:162
    what ever happen here
    
434.13VINO::HAUDELFri May 20 1988 12:178
The bike was never sent back to Nashbar. Instead, seams around the lugs,
braze-ons, and other joints that had corroded were scraped,sanded, and 
painted with the Rust-oleum version of the the Extend paint product(goes
white and turns black when dry). The lug joint at the top of the seat 
tube needs to be redone but the other areas are holding up.

Now, if the spokes on the rear wheel would stop breaking....