Conference noted::bicycle

    
    Cannondale seems to have many recalls on forks, what's the matter
    don't these guys do their homework prior to release?
    Since most of these faulty forks or on MTBs, one can get seriously 
    damaged before these guys figure out the hidden problems with their
    propducts. 
    I always knew there had to be more than the ugly looks why I never
    bought a C-dale ;-)
    
    Shaw

    Shaw,
    
         One of the unfortunate things these days is that many
    manufacturers have not gotten the message that good products which
    work as advertised increases profits and builds clientele.  This
    problem seems to be especially bad in the cycling products industry.
    Your response to Cannondale's fork problems seems right, take your
    money and spend it somewhere else.
    
    Dave,
    
         You did not have to print the information that you gave here, but
    by doing so you have again shown yourself to be a person who cares
    about other people's well being.
    
     

    I AGREE WE HAVE TO LOOK OUT FOR EACH OTHER. THANKS FOR THE CONCERN.
    I HAVE A TREK 1400 THAT DEVELOPED FRAME CRACKS. IF OTHER PEOPLE HAD
    SPOKEN UP IN THIS NOTES FILE I WOULD NOT HAVE BOUGHT IT.

Isn't pepperoni some kind of sausage (or maybe boloney to you)??  If so, what 
do you expect?

     I wouldn't be to hasty to point fingers, fellas... Firstly, C DALE
     is highly customer oriented. I have never seen a complaint in this
     file from their customer service efforts. Same with TREK. 
    
     Like everything in the world manufactured, there will be problems
     from time to time. One perspective that seems to escape the consumer
     is the fact that we (the consumer) push companies to go stronger,
     lighter, higher-tach. Certainly, this doesn't absolve any company
     from poor quality/engineering practices. Just a point I felt needed
     stating.
    
     Editorials from owners of all brands will run the gambit unless
     there's a historical/consistent issue with certain models, brands,
     components, etc...
    
     And... TREK notes are threaded through the file in high quantities
     that talk to everyhting. All you need to do is buzz through the
     directory. 
    
     Right or wrong, a lot of folks won't respond to a question or note
     that's been beaten to death. I guess it's the unwritten rule of
     check the file before asking the question...
    
     BTW, I wouldn't even consider pepperoni! Low nutritional value, high
     in fat/cholesterol :-)))))))))))))))))))))))))))))))))))))))))))))
    

I don't know what is with all the bashing when there is a recall. Obviously
no one has called C-Dale to see what that are going to do about the forks.

Since I myself have a C-Dale M700 which I love, I had to find out what my
options where. C-dale has given me two options:

1. Remove my aluminium Steer tube and replace it with a Chromoly one.

2. For $100 I could upgrade to a Rock Shock Quadra. 

I don't know about anyone else, but I think getting a $260.00 (Nashbar price)
shock for $100.00 is a pretty good deal. I don't know how many other companies
would actually back their product and treat their customers the way C-dale
does. But I am a glad there is another USA company (like Saturn) out there
putting customers as a priority.

FYI: "Peppperoni" fork is the aluminium forks they had on there high end Mtn
     Bikes.

Dave - One happy C-dale owner.
                              
Uglyness to one might be a beauty to another.

    
    And besides, what would you rather they did? Ignore the problem, don't
    issue a recall and hope that it goes away?
    
    Graham.

    
    I live in England and have a Cannondale M1000 ; it has 'Pepperoni
    Forks' but it is not mentiontioned on note .0 list of Europes recall
    bikes. Does anyone know if these Pepperoni forks alright ?
    
    Any help appreciated.
    
    ...Simon
    
     

Simon,


Check the serial number first to see if it falls within the recall dates. If it
does, I would suggest you stop riding the bike and bring it to you local bike
shop to make sure it is not a recall bike. 

You could also call C-dale on their hotline.

Our store gets a few calls every year to ship a C-dale over to Europe customer.
Maybe teh M1000 you have is a USA model.


Dave  

    And note that you can get US 1-800 numbers from DTN.

How?

I've never used it but others have.  There was some mutterings about this
in ::DTN this summer but last I remember this is back in action.  If this
doesn't work let me know and I'll remove the note
    
              <<< BONNET::TOOLS:[NOTES$LIBRARY]VALBONNE.NOTE;2 >>>
                  -< It's not just a job, it's an adventure >-
================================================================================
Note 3597.0*    DTN Access to "800" numbers in the United States      No replies
PHONES::KOTOK "Alan Kotok, DTN 226-7681"             29 lines  18-NOV-1992 22:13
--------------------------------------------------------------------------------
(Cross-posted from JETSAM::DTN notes conference)

In response to requests from Digital employees outside the U.S. for the ability 
to make calls to 800 Service numbers in the United States, we have implemented
a method for providing this service.

Use of this service incurs the cost of a call to Maynard, Massachusetts.
The call to Massachusetts is routed at the lowest cost to DEC, either
over leased lines or over the public network, as with other DTN calls
from your location.

To use this service, dial DTN 223-1-800.  Wait for your call to be routed
to Maynard, at which point you will hear a dial tone.  Dial the last
seven digits of the 800 Service number followed by a pound sign (number
sign, or square on some telephones).

For example: DTN 223 1800 <delay, dialtone> 344 4825 #

This service is only available from Touch-Tone (DTMF) telephones.

Charging begins when you hear the delayed dialtone.

This service may also be used from locations outside Massachusetts
to reach 800 Service numbers specific to Massachusetts.

This service reaches only 800 numbers which are accessable to Massachusetts 
callers.  Consequently, some 800 numbers may not be reachable.

(Please send EMail to PHONES::KOTOK if you have any problems with this service)

         Bicycling Magazine published a Toll free phone number for the 
    Cannondale recall.  It is US 800/735-2926.
    
         Abe;
    

I've just tried it from the UK, and it works at least as far as getting the
dial-tone. Not wishing to phone any 800 numbers right now, I didn't test it
further.

I wonder if the system converts the UK dialtones to US tones?

-Les.

    To .14
    
         I would assume that any Tran-Oceanic phoneline has tone
    conversion.  People who are more familiar with making Trans-
    Oceanic calls can correct me on this point if need be.
    
         Abe;
    

    FWIW.
    
    There is the possibility of a problem between French phones and
    American eqptmnt in that the specification is for shorter minimum
    duration of the tone.  There is an extremely rare ocurrance which can
    occur depending on the type of exchange, all DTN reserved lines being
    full and there being an R in the month which may make 800 access not
    work from France.  In note 430 in the DTN conference Adam Kotok ('10
    architect ???) explains.  Otherwise it should be OK.  
    
    Bear in mind that once the dialing has been done, all that is being 
    transferred when you hit the button is the tone, the local exchange 
    does not decode the one and transmit the digital equivalent.

	I used to work for Alan Kotok (not Adam) and yes he was 
	chief designer for 10's for 10 years.  He's also a phone
	hack extraodinare, going back to his MIT student days when
	he built a combination Strowger-crossbar switch which is
	still in use.  But you won't see him on a bicycle.

	As far as "dialtone conversion" goes, it's DTMF "touch tones" that
	you're worried about.  When I'm in Europe I call the USA on
	AT&T's USA direct, dialling first a local Freephone # (Green #,
	0800, etc.), then I get a USA generated dialtone, then I dial
	the USA destination number.  This only works because all countries
	use DTMF as the tones the hand set generates (or that the PBX
	generates for you if you have one of those office phones that 
	are quiet on dialing, or generate strange beeps).  So Kotok's
	DTN to 800 scheme should be no problem.  [Dialtone is what you hear
	when you first lift the phone off the hook.]

	- Tom

 

>                        -< Kotok in a bike notes file? >-

>	still in use.  But you won't see him on a bicycle.

   His house is on Prospect Hill in Harvard - I cycle thru that area
   fairly frequently on my midday ride since the view is spectacular.

   But no, never saw him on a bycycle :-)

   - Jim

    
    RE .6 
    
    I've found out that we to in England can get cheap Rock Shox from
    Cannondale because of the fork recall.
    
    Dave you mentioned that you were going to put Rock Shox on your M700,
    I to have a Cannondale and was wanting to put the them on my bike ;
    I was wondering if you had put them on yet and could tell be how the 
    bike handles.
    Does the extra weight make alot of difference?
    
    ..Simon

    
    Simon,

    I will not be making the switch until after Christmas. The shop I bring my
    bike to is busy with skis right now and they won't beable to get to it
    until after X-mas. From sevral of noters in here and riders at my shop.
    They say once you ride with a shock, you will never ride without one again.

    dave

    
    
    Hi,
    
    I too have a Cannondale M800 which would seem to correspond to the
    affected time period.  I'm considering the Rock Shox Quadra option, but
    having no experience or knowledge of this system, would welcome any
    comments from users of either the Quadra system or any front suspension
    unit.
    
    Looking through the DIR/TITLE= either "SUSPENSION" or "ROCK" I couldn't
    find too much recent information.  The mountain bike is mainly for
    winter riding for me (wet, muddy, occasional snow and ice) in Scotland,
    so would the suspension be a help or a hinderance?
    
    Thanks in advance,
    			Ross.

    I'm glad I skimmed this notesfile this weekend!  
    
    I have a 1993 Cannondale M800 with aluminum Pepperoni forks, and I qualify
    for the recall as well.  I called the recall hotline and the shocks
    that you can get for $100 are the Rock Shox Quadra 10.  I called a
    nearby bike shop and the difference between these and the Rock Shox
    Quadra is basically that the Quadra 10 is last years model.  They
    retail at $259, whereas the Rock Shox Quadra retails for $300+.  
    
    Does anyone used the Rock Shox Quadra on their bikes?  Any
    input/suggestions is greatly appreciated...
    
    :), danielle