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Conference noted::bicycle

Title: Bicycling
Notice:Bicycling for Fun
Moderator:JAMIN::WASSER
Created:Mon Apr 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:3214
Total number of notes:31946

2229.0. "Cannondale stem recall" by DANGER::JBELL (Zeno was almost here) Thu Apr 02 1992 14:05

This is from the bicycles@BBN.COM mailing list.

>From:   US1RMC::"THOMASRL%SNYONEVA.bitnet@cunyvm.cuny.edu" "Bob Thomas"
>To:     bicycles@BBN.COM
>Subj:   cannondale recall reported in 4/6/92 velonews
>
>
>_CANNONDALE RECALL_
>
>Cannondale has announced a voluntary recall on two products -
>the stem on its Delta V suspension bicycles,  and
>the company's "XYZ" bar ends -
>
>after receiving reports of the products' failing during use.
>
>The stem is featured on the V2000, V1000, V900 and Delta V
>framesets, while the bar ends are on the V2000 and M2000 models.
>Consumers with those models should stop riding their bicycles
>and take them to an authorized Cannondale retailer for replacement.
>Anyone with questions regarding the recall can call
>Cannondale directly, at 800/245-3872.
>
>---- this was verbatim from the "Letters" section of the mag.. page 7
>
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2229.1CAUGHT IN THE RECALLMR4DEC::IEVANSSat Apr 04 1992 15:1628
    Bob,
    
    I got the information about the recall from my dealer, ten minuts
    before I was heading out to pick up my (long-awaited) Cannondale Delta
    V 1000.  Seems not only did the stem "break down" in cold weather, but
    an O-Ring in the front suspension malfunctioned, causing the shock to
    leak.  (Didn't know about the bar ends... they're not standard with the
    Delta series.
    
    The dealer said Cannondale was projecting about three weeks for
    delivery of the replacement parts (One more week to go!!!!)
    
    I did, however, pick up my new road bike - Cannondale R900, with
    Ultegra STI.  Hope to rid it for the first time later today, or
    tomorrow.
    
    Both bikes are compliments of the person(s) who broke into my garage
    and walked off with my (less than 9-months-old) Cannondale M700
    (black/green chameleon specks-17"-Scott aero bars) and my Schwinn 754,
    58 cm/blue with Aero III bars.  (Special thanks to the insurance
    company which covered the losses... and allowed the (substantial)
    upgrades.
    
    Now I'm looking for folks in the Marlboro/Shrewsbury area to ride with
    (lunch/after work, etc.)  Any DIGITAL groups formed/people interested
    in riding???
    
    Looking forward to a great '92 season.
2229.22 more weeks for the stemJUNCO::HUIThu Apr 23 1992 17:2726
    >(Special thanks to the insurance company which covered the losses...
    >and allowed the (substantial) upgrades.
    
    From a M700 => Delta V & a Schwinn => R900. The insurance companies
    better get some people who knows about bikes. I hope your insurance
    company is not the same as mine.

    We had our C-Dale clinc last night and the sale rep indicated that the
    O-ring problem on the front suspension has been corrected. The stem on
    the other hand was a welding problem. Since nobady else made a stem for
    the Delta V headset, C-dale made it themselves. They hired a bunch of
    new welders and the stems was their first project. The problem was that
    they did not expect that is was a difficult job. But they had some
    failures in the field and the problem was that they couldn't detect a
    bad stem from a good stem. this is why they recalled every stem. 

    At the present time, all the welders that is working on the stem had to
    be certified and they are presently making new ones. The rep indicated
    that the new stems will be in within the next couple of weeks (Do bet
    on it! C-dale has a history on delays). 

    The sales rep also indicated they are running low on the M700. So if
    you are looking at one, by now or else wait until September or even
    next year. 

    Dave
2229.3<"The Wait is Over">MR4DEC::IEVANSSat Apr 25 1992 02:0618
    Dave,
    
    In each case, the upgrades/accessories equaled the value of the
    original bike.  (I lost over $2300 in total, so don't go feeling too
    badly about the insurance company... it was all legit).
    
    International in Boston finally wrestled the stem and o-ring away from
    the rep's car trunk, and I (finally) took possession of the Delta 1000.
    
    It was worth waiting for.  Now... if I can figure out how to actually
    get air into the front shock (short stem!!!) I can probably start
    adjusting the pressures for my (soon to be svelt) body.
    
    Took my first ride with my kids... and thanks to the fact that the bike
    took most of the shock, I was actually able to keep up with them for a
    change!!!
    
    Irv