Conference terri::cars_uk

    From where I'm sitting
    
    Doug

    If you had asked at the end of February (when I ordered my car!)... 
    I would have said No.
    
    But from the comments in here, and comments from colleagues around me
    who have ordered in the last 2 months.... Yes.

    Thanks Doug.  I'd also like to mention that your comments in here
    clarifying points about insurance and the car scheme are appreciated.
    
    Royston

    Yes, from what I've seen quotes and orders were processed alot quicker.
    
    
    Greg

There was still the delays in delivery and i.e your delivery date comes and 
goes.

There was still the waste of time and resources with current quotes not being
displayed for all to see.

The PCL list should have been update to reflect the current models i.e 

Delete Sierra 
Add    Mondeo

Perhaps the PCL should have included more of what was being asked for by quotes.


					Stuart

	I vote no.

	Just look at what's happened over the last few days.

	Written info telling us the car stuff IS ON VTX.

	Check VTX, and it says it will be there EARLY July

	Check VTX a few days later, and it says MID July.

	Three different dates in three days, in addition to the management info
	given to my manager, who said we would know on July 1st.

	I wouldn't trust them to organise the proverbial drink-up in a brewery.
	The beer would go off before we got there.

	Heather

    RE: <<< Note 2113.6 by SUBURB::THOMASH "The Devon Dumpling" >>>
    
    >I wouldn't trust them to organise the proverbial drink-up in a brewery.
    >The beer would go off before we got there.
    
    They'd probably give us the wrong date and they wouldn't tell us where
    it was anyway!!
    

    This is not about what "they" have or haven't done. Its about whether a
    certain manager improved the timescales and efficiency of the way the
    quotes were processed over recent months. By all accounts things
    improved dramatically after Doug mentioned he'd look into it.
    
    Royston 
    
    (why be so negative all the time)

    re: last
    
    Excuse me for having an opinion...I thought the base note was asking
    for was individual feedback on whether we thought the scheme had
    improved or not and my opinion was no...is that so negative or should
    we all change to YES people!!!
    
    Has your sense of humour really dried up that much!
    

    Sharon you are right. I have a sense of humour failure today.
    
    Apologies,
    
    Royston

    Accepted...
    
    Sharon

    Heather,
    
    It's asking for feedback before the FY94 scheme, so your vote is
    spoiled.
    
    ;^)

    Firstly there was the arbitary rule imposed on us without any form of
    consultation not to allow any quote for a car on the prefered list
    with simple/cheap dealer fitted options. The disgusting thing about this
    decision is that two quotes are still required for cars from the prefered
    list. Further I don't understand why this restriction was not removed
    once the quotes backlog was cleared up and when the new car scheme has
    been known by fleet for sometime as you don't produce the glossies or  
    organise the documentation or vendor overnight.
    
    Yet again, I have received no notification of my lease renewal date;
    should have been sent to my account two months ago.
    
    I have yet to be informed of a need for an MOT, yet this requirement is
    clearly laid out in the procedures.
    
    AND I still HAVEN'T got details of the new car scheme.
    
    Angus

    
    
    The service I've received from Car Fleet has been excellent. In
    the last six months I've returned an over mileage car, taken a
    short term lease takeover and quoted and ordered a new car.
    The people who've dealt with me (Sally, Lucy) have been friendly 
    and helpful. I've always been kept informed of progress. When one 
    of the quotes I submitted could not be processed immediately, I 
    was told there would be a delay and told why. 
    
    Overall, there seems to me to be no comparison between the supposed 
    shambles that existed last year and their recent performance.
    
    In defence of Car Fleet and in response to the criticism expressed
    earlier in this topic, I always thought the preferred list was
    a stupid idea. It would have been a nightmare trying to keep it
    up to date no matter who was running the show. Think of all the
    new models, model changes, special editions and equipment upgrades
    that have been made over the last year!
    
    The current debacle isn't IMO the fault of Car Fleet. It's yet
    another communications failure. I've no doubt that Car Fleet are
    as much in the dark about the new scheme as we are.
    
    I'd be interested to know if Car Fleet were consulted about the changes
    to the lease scheme. 
    
    Richard.

Yes - my new car arrived on the day it should have (first working day after end 
of the lease of the old one).

No - a second order was in place for my car (if I hadn't had to call Car Fleet
about something else I would have had a second car delivered).

Second thoughts - could I have kept both of them ? :^)

Dave

    Technically no, but Doug deserves the drink anyway.
    
    Why no?
    
    The question put to the vote was "Has the car scheme improved?"
    
    A	No!  On 30th June there was no car scheme, so it could not be
        better than on 21-Jan-1993  (or maybe it was !!??  :-)   )
    
    
    Why does Doug deserve the drink anyway
    
    A 	because the level of service from the car fleet people rose 
    	significantly.  (why not buy them a drink too.....  & 6 straws) 
    
    
    		Chris......  
    
    			out of the UK with a car that was due to be
    replaced on 7th July, but extended the lease until his return to the
    UK, who hasn't seen the new details yet (why coudn't this data be on
    VTX?), needs to order for delivery in September, and wishes that the 
    new prices had been placed on VTX as promised.
    

    Yes,
    
    Doug and his team definitely get my vote!
    

    They get my vote... 11 days from order to delivery... outstanding.
    
    Very helpful people, Sally and Lucy were always pleasant on the phone
    despite the hassle and bad-ass attitudes from us lot!
    
    Stuart

	VTX has changed again, it now says early July.....I wonder when early
	July becomes mid July???????

	Heather

    I think that July starts when I say it starts - tee hee !! - seriously
    though, we have dozens of prices to get and then put up on VTX - Yes,
    dozens, what does that tell you ?
    
    Doug

	:-)

re .20;

Doug, as people are starved of data, could you either post here or on VTX
some sample prices? For example, the most popular models, with or
without options? You must have some available by now...

For example, the "standard company car" (Cavalier 1.6 LS?) and the
standard level 8/9 car (Cavalier SRi?) would be of extreme interest...

Peter.

    Doug,
    
    What do you mean "we have lots of prices to get"? What do we pay these
    fleet management companies for? Surely GM gave us the prices during the
    negotiations or did GM just sign a cheque for 5 million?
    
    Andrew
    
    PS Is the new scheme just as top heavy with process as the old one?

    We have started to use this note to talk about the new scheme when I
    have a personal interest (to share with my team you understand as I am
    not a big beer drinker) in the voting.  At my last count, I was in with
    8 Yes's to 3 Noes.  
    
    Could we keep discussion of the new scheme in the earlier note (2100) 
    please.  This saves me hopping about on that subject and helps me to 
    understand what needs clarifying about the new scheme.  
    
    At the appropriate time and through the right media those concerns can 
    be addressed.
    
    Doug

    OK and since you asked I'd have to say no.
    I ended my cavalier and took over a calibra.
    Plus side - everyone was very pleasant.
    minus side - the people don't seem to talk to each other.
    		 "awkward" I ask for a takeover and it's gone. Ask what's
    left and the answer was "I'm too busy to tell you wait for the list"
    The Calibra was handed over with (IMHO) dangerously underinflated
    tyres. etc
    
    I have to say that the impression I got was things were getting better
    later in the year. But now we've changed everything.
    
    Andrew

	Doug, I have seen you have changed early July back to Mid July again
	on VTX.

	Would that I had such power over the months.

	Heather

	Well, Digital Today says the list will be available early July.


	I think I should run a book......December might give you the best odds!


	Heather

    Dear Martin Bell,
    
    Getting thirsty in Reading, but happen to be in Birmingham Business
    Park earlyish next Tuesday morning - will I find my crate at reception?
    
    Yours in anticipation 
    Doug

Doug,

	i am still waiting for all the "No"s to reply!

	;-)

	mb

Well the votes so far are ...

YES = 9 (Including .3 who didn't actually say, but i presumed Y)
NO = 5 (Including Heather Thomas, who isn't in the scheme anyway!)

So unless there is a sudden unexpected rush, it looks like the beers
are on me!!!


Unfortunately for Doug, i am down at The Crescent next Tuesday (no
kiddin'), so we will miss each other then, but i am sure that something
can be arranged.


Cheers,

mb

    I've now amended .3's title :-)
    
    Royston

    You can't rely on anyone for a bonus these days !!!!!
    
    Doug
    

I'd say "No", but then the Tax Man has greatly helped in that decision.
Because nothing Car Fleet did now would persuade me to stay in the car scheme.

    I'd like to say yes, but with the new announcements I can't find it in
    me to give our any positive comments about car fleet...
    
    
    Xtine
    
    

I'll reserve judgement until the day my road fund licence arrives on time.

I'd offer to buy Doug a pint if it did but I would not want him to make me
a special case in order to get the beer ;-)

Dave.

    
    
    Well on balance it has to be NO....
    
    Most of my dealings with car fleet have left me feeling frustrated, but
    I have had some plesent supprises. It would have been nice to see if
    the trend continued to be positive but, time ran out. 

Well the polling booths are now closed, and the final votes have been
counted.

There was a last minute flurry of "no"s, not, i hasten to add, in any
way instigated by me! Despite this, the end result remains unchanged
from that in .30, thus the final outcome is ...


Yes = 9 votes
No  = 8 votes

... a close race which could have gone either way, especially when
.34 and .35 couldn't decide!

So, it is my proud duty to announce that in the minds of the members
of CARS_UK, Doug Arnold has managed to "get this whole mess sorted out",
and is therefore entitled to have a very serious hangover paid for by me.

At this moment in time i guess that he is somewhere between Reading and
Birmingham, and when he walks through the door of BBP, his beer will be
waiting!

I would also like to add my own personal thanks to Doug, who showed that
there still are "good people" in Digital - people who listen to others,
people who want to help others.

Three cheers for Doug ...

Hip Hip

    whilst I would concede that the old scheme was just about up and
    working when it was recinded how could such a "good person" let the
    current fiasco be approved...
    
    
    
    Xtine

    Maybe he was told rather than asked....
    
    Richard
    

    Where am I ? said the Mad Hatter.
    
    You're in Birmingham said the Receptionist
    
    Is there any Beer here ? said the Mad Hatter
    
    Only if you're Doug Arnold said the Receptionist, and Martin Bell has
    already drunk it !!!!
    
    NOT TRUE
    
    It is in my car boot - Thanks for the Brownie points - I'm still
    listening and moving forward with the next stage of this change
    process.
    
    Cheers
    Doug

    >>  I'm still listening and moving forward with the next stage of this
    >>  change process.
    
    Doug,
    
    Any (polite) comments on the many allegations that the FY94 scheme is a
    pay cut for level 8's and above?
    
    
    Greg
    
    

    
    Having voted no I would add that Doug had got some action, and he is
    prepared to listen and talk to us, which is a very good thing, and I
    don't suppose for one minute this new scheme was Doug's doing, it was
    imposed on him the same as it was imposed on us.
    So I will start the three cheers for Doug.
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    H    H   I   PPPPP        H    H   I   PPPPP        !
    H    H   I   P    P       H    H   I   P    P       !
    H    H   I   P     P      H    H   I   P     P      !
    HHHHHH   I   PPPPPP       HHHHHH   I   PPPPPP       !
    H    H   I   P            H    H   I   P            !
    H    H   I   P            H    H   I   P            !
    H    H   I   P            H    H   I   P            !
    
    
    
    
    Perhaps I should volunteer to buy the paracetamol for the hang-over!