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Conference terri::cars_uk

Title:	Cars in the UK
Notice:	Please read new conference charter 1.70
Moderator:	COMICS::SHELLEYELD

Created:	Sun Mar 06 1994
Last Modified:	Fri Jun 06 1997
Last Successful Update:	Fri Jun 06 1997
Number of topics:	2584
Total number of notes:	63384

1517.0. "REAR-END DAMAGE...and the rest!" by TIZER::WILSON () Thu Jul 25 1991 18:49

    Hi,
    
    I guy rear-ended me a few ago. My car was repaired, and is now back on
    the road. No problem with my insurance company......yet!
    
    I have now been asked to contribute 50% towards the new exhaust which
    was fitted, due to the shunt.
    
    Also, the car is vibrating now (steering). I took it back into the V.A.G. 
    dealer who did the body repair (INGRAMS, AYR, SCOTLAND). They stated that 
    the front alloy wheel is bent, and a front wishbone bush is burst....the 
    resultant being the vibration.
    
    My car (Audi Coupe), is only three years old, but my insurance company
    won't believe that the damage was/is due to the rear end damage. I 
    remember the car ramming the curb after the shunt. The mechanic who looked 
    at the mechanical damage, stated that he had never seen wear on a low 
    mileage, fairly new Audi. Given the fact that the car has been serviced 
    since new, I am beginning to lose my temper with Norwich Union, who 
    basically refuse to accept that rear end body damage affects the front
    suspension.
    
    How should I pursue this, given that I KNOW that the vibration was NOT
    there before the shunt....?  
    
    John....who is PI**ED off to say the least!

T.R	Title	User	Personal Name	Date	Lines
1517.1		AEOEN1::MATTHEWS	In a negative brownie-point situation ...	`Thu Jul 25 1991 19:24`	2
	If you have DAS, let them handle it. If not, try the AA/RAC legal department ...
1517.2	FWIW....	SBPUS4::MARK	Stop that fox	`Thu Jul 25 1991 19:37`	16
	Typical NU behaviour. IMO, unless it's a load of dosh, I wouldn't waste your time. The NU will dig their heels in and will give you a tough time even if you take them to court. DAS will not take them to court, although they will threaten to. The NU know this. If you really want to get them, the chances are that they used an Independant Assessor to look at your car before it was repaired. Have a word with him, if he agrees, you stand a chance. If they used a staff assessor, then will the grage help ? Failing either of those, I dunno what you can do. M.