Conference terri::cars_uk

    	You are well within your right to ring up and complain to PHH
    to get a car in the same group as yours, (EG, similar or better
    than your Carlton). Its YOUR money and they can't refuse to not
    give you an equivelant car. If complaining to PHH doesn't work,
    try contacting car fleet (I did say TRY) and ask them. 
    	A friend had his 16V Astra stolen and he got a Grotty car
    "something 1600L" and he complained and they gave him a Sierra 4X4
    until they can sort out his old car and the money he is paying them.
    	good luck
    		Chris,

    Interesting...
    
    I have complained to PHH about the hire cars that I have recieved in
    replecement for my RS Turbo (Sierra 1600 estate, Sierra 1600l, etc
    etc).  PHH informed me that their contract with Digital is only for
    "engine size"  by which they mean that my RS Turbo is a 1600,  so is
    their Sierra estate.  
    
    It seemed unfair to me as I apy more for my RS than I would for a
    standard Sierra,  but I have been assured that this is the rule.
    
    
    Regards
    
    
    
    Bruce

	Well the bad news, no signs of a replacement gearbox. Both PHH and 
Great Western Motors have got the same tale out of Luton, its got to come from
Germany and delivery date is unknown as is method of delivery - road or flight.
	I've a feeling in my water that I won't see my car before Easter, as I
had it such a short time I'm even beginning to forget what it looks like!!!

	The better news is that I explained all this to Car Fleet (Julian), who
was most helpful and got onto PHH. They in turn got onto Vauxhalls with the
result that Vauxhall will pay for a hire car of equivalency, Group G I think.

	I'll keep you informed ,

    
    You should have got another Toyota, I bet you miss the Supra.
    I seem to remember another note where you said Mrs.P insisted on
    something with 4 doors............As I said then it would have
    been cheaper to change the wife than change the car!!
    
    Dave (I've got a Mrs. P too so I know what they're like)
    

If you can influence the hire car companies, try for a Peugeot 405 GL.

I had one of these, and was very impressed, much nicer than a Sierra.

Mark.

	Well the gearbox arrived in Luton  Thurs and was with Great Western
Motors on Monday. It's being fitted today and I may even get the car back this 
evening. So look out for a silver GSi at the rear of DPII.

	Good contacts for chasing things up can be found at Vauxhalls:-

	0582-21122 General Customer Relations

	0582-691400  Parts - Customer Relations


	Ken

I took delivery of a Carlton GSI 24V about 5 weeks ago. Great car much 
improved on the older model. Vauxhall (or should I say Opel) on the face of 
it seem to have improved quality - better fitting trim etc. However....

Last week, about 1200 miles on the clock - second gear disappears. All 
other gears are fine. In to Grot Western Motors who, a day later get back 
to me to say - "needs a new gearbox cos we're not allowed to strip them 
down and oh dear!, Vauxhall quote - part not available. We'll have to get 
one from Germany". 

Latest ETA of gearbox is this coming weekend. I'm not holding my breath. 
Meanwhile, I have to suffer an asthmatic Rover 216.

Ken I guess you and I should make sure the next gearboxes are ordered now 
in time for the next 1200 miles, because it sounds to me like there's a 
design fault here. Or is it just built in obsolescence gone crazy.

Mike Brogan
 

    
    	So what happened?
    
    	I hate these notes that tell of the start of a saga and then just
    .....
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    				Malcolm. 8-(