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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

5127.0. "Urg Help: EMAIL BOMB" by JOBURG::HARRIS () Tue Feb 11 1997 13:00

    Help! If this is not the correct place place, please let me know.
    
    This is a personal message for help.
    
    My sister has turned to me to ask for help in tracing an anonymous
    threat message.
    
    It reads
    
    Quote
    
    You stupid <removed> I smashed your caravan's window. Your house will
    burn next. Hackers rule?
    
    Unquote
    
    The caravans window was indeed smashed so I guess the mail was not just
    a drop but deliberate.
    
    I have asked my sister to: Report this to the Police; open a case and
    obtain a case number.
    
    How can I trace this person / or system the mail came from?
    
    Header 
    X-POP3-Rcpt: Fides@imed
    Return-Path: Hacker@nowhere.com
    Date:Fri, 31 Jan 1997 22:15:57 +0200
    From:<hacker@nowhere.com>
    To:  <fides@imed.co.za>
    
    Regards Ivan (Joburg::harris) Tel *27-21-440-8356
    
    
T.RTitleUserPersonal
Name
DateLines
5127.1hacker@nowhere.comCIMBAD::CROSBYTue Feb 11 1997 14:4710
Send mail to lisa@nowhere.com and find out who hacker is. She is the
administrative contact for the domain.

nowhere.com is a domain registered in San Francisco, CA.

Go to the Internic whois service for more info.

Good luck.

gc
5127.2TUXEDO::WRAYJohn Wray, Distributed Processing EngineeringTue Feb 11 1997 15:1110
    >nowhere.com is a domain registered in San Francisco, CA.
    
    It's trivial to forge "From:" and "Reply-to:" addresses, and it's
    unlikely that someone in San Francisco would be breaking caravan
    windows in South Africa.  You really need to look in the SMTP logs of
    the receiving machine to try to track down the IP address that sent the
    mail (unless there are more "Received-from:" headers that aren't shown
    in .0).
    
    John
5127.3COVERT::COVERTJohn R. CovertTue Feb 11 1997 16:5821
The Received headers are, indeed the critical pieces of information.

Remember, though that any and all headers with the exception of the one
received header which got the message to your own POP server can be forged.

You need to take the message with ALL headers directly to the police and
go with a police search warrant to your internet provider and impound all
the SMTP logs and other sign-in logs for the time period affected.

Then you trace back to where the message came from given that information
(it may have originated right there, or elsewhere) and go to the next
source.

This is a time-consuming and difficult process that requires more expertise
than local police are likely to have.

If you really feel that there is a serious threat, and it sounds like there
is, you need to move first to protect lives by getting them out of all the
normal places they could be found, and worry about property later.

/john
5127.4KANATA::TOMKINSTue Feb 11 1997 18:0010
    Don't fool around, report the incident to the local police, failing
    their interest, try the state police and failing that, try the FBI. If
    the address is a of an entity registered in another state, appearances
    are that at least the threat is an interstate issue falling under the
    jurisdiction of the Federal Police (aka FBI).
    
    Remmeber the Internet bomber guy was dangerous, and someone whacking
    Windows out is at least physically violent.
    
    rtt
5127.5I know Canada doesn't; they have The MountiesCOVERT::COVERTJohn R. CovertTue Feb 11 1997 18:183
Does South Africa have an "FBI"?

/john
5127.6BHAJEE::JAERVINENOra, the Old Rural AmateurTue Feb 11 1997 20:036
    >Does South Africa have an "FBI"?
    
    probably not... but I'm sure there's a CIA branch around  ;-)
    
    ...and you didn't complain about the spelling error.
    
5127.6Header JOBURG::HARRISWed Feb 12 1997 13:1222
    hacker@nowhere.com@PMDF@INTERNET
    
    RFC-822-headers:
    Received: from mail13.digital.com (mail13.digital.com)
     by valmts.vbe.dec.com (PMDF V5.0-7 #16475)
     id <01IFC02T0TB4003D9N@valmts.vbe.dec.com> for HARRIS@JHB.MTS.dec.com;
    Wed, 12 Feb 1997 15:19:00 +0100 (CET)
    Received: from aztec.co.za by mail13.digital.com (8.7.5/UNX 1.5/1.0/WV)
     id JAA12808; Wed, 12 Feb 1997 09:11:37 -0500 (EST)
    Received: from lizard [196.3.239.42] by aztec.co.za with smtp
     (Smail3.1.29.1 #2) id m0vufOz-000arLC; Wed, 12 Feb 1997 16:11 +0200
    (EET)
    X-Sender: fides@imed.co.za
    X-Mailer: Windows Eudora Light Version 1.5.2
    
    This is the header info, 
    
    Regards Ivan
    
    
    [End of file]
    
5127.7How long is a piece of string.JOBURG::HARRISWed Feb 12 1997 13:208
    re.5 I called the Police and the response was " All Investigators look
    after all cases!!!!. Jack of all trades!!!  I did finally get hold of a
    policeman who in his private time tackles these issues. The "Offices of
    Serious Economic Offences" use private companies to assist!.
    
    What more can I say.
    Regards Ivan 
    
5127.8TUXEDO::WRAYJohn Wray, Distributed Processing EngineeringWed Feb 12 1997 13:5722
>    hacker@nowhere.com@PMDF@INTERNET
>    
>    RFC-822-headers:
>    Received: from mail13.digital.com (mail13.digital.com)
>     by valmts.vbe.dec.com (PMDF V5.0-7 #16475)
>     id <01IFC02T0TB4003D9N@valmts.vbe.dec.com> for HARRIS@JHB.MTS.dec.com;
>    Wed, 12 Feb 1997 15:19:00 +0100 (CET)
>    Received: from aztec.co.za by mail13.digital.com (8.7.5/UNX 1.5/1.0/WV)
>     id JAA12808; Wed, 12 Feb 1997 09:11:37 -0500 (EST)
>    Received: from lizard [196.3.239.42] by aztec.co.za with smtp
>     (Smail3.1.29.1 #2) id m0vufOz-000arLC; Wed, 12 Feb 1997 16:11 +0200
>    (EET)
>    X-Sender: fides@imed.co.za
>    X-Mailer: Windows Eudora Light Version 1.5.2
    
    That looks like the headers from a copy of the message that was
    forwarded to you, rather than the headers from the message your sister
    received.  You'll have to get you sister to look at the original
    headers.  I don't know Eudora Light, but I'm sure there's an option to 
    display full headers.
    
    John
5127.9Blah, Blah...DV780::NOTOVDanno @ Large (.com)Wed Feb 12 1997 16:443
    With the Macintosh version, there is a button on the window with the
    words "Blah, Blah..." If you press that button, the full header
    information will appear
5127.10SMURF::16.33.32.209::PSHPer Hamnqvist -- UNIX Base OS NetworkingWed Feb 12 1997 18:074
.za? Isn't that Zaire? Makes sense. At least you might be dealing with
a local weirdo.

>Per
5127.11AIMT10::SMITHTom Smith MRO1-3/D12 dtn 297-4751Wed Feb 12 1997 18:073
    And on MS Windows, it's "Show all headers, even the ugly ones".
    
    
5127.12BHAJEE::JAERVINENOra, the Old Rural AmateurWed Feb 12 1997 18:122
    re .10: No, .za is South Africa. Zaire is zr.
    
5127.13no preferences yetJOBURG::HARRISWed Feb 12 1997 19:176
    Re .9
    
    I asked my sister to look for a button/heading under one of the options
    called "Preferences" but so far no luck.
    
    Ivan
5127.14PADC::KOLLINGKarenWed Feb 12 1997 20:418
    If there is a Help button, she should try that and see if it tells
    her how to get header info.  Or can she look at the message as
    a file directly?  That is, is there the equivalent of UNIX's Mail/inbox
    directory?
    
    Also, she should contact her internet service provider pretty promptly. 
    Their syslogs may recycle once a week, and they may not back them up.
    
5127.15AIMT10::SMITHTom Smith MRO1-3/D12 dtn 297-4751Wed Feb 12 1997 23:2929
    In Eudora Light 1.5.4, it's under Tools|Options|Fonts & Display.
    Select "Show all headers (even the ugly ones)". I think it's the same
    for 1.5.2.
    
    Or, as Karen suggested, she can look at the mailbox file directly with
    a text editor. In whatever her mail directory is, there should be a set
    files with an ".MBX" extension, each with a name corresponding to the
    name of one of her Eudora folders (IN.MBX, OUT.MBX, etc.). If she opens
    the .MBX file corresponding to the folder that message is in, the
    complete message will be something like the following:
            
    	From ???@??? Wed Feb 05 17:09:14 1997
    	X-POP3-Rcpt: <her POP address>
    	Return-Path: <sender's alleged address>
    	[lots of Mumble: lines]
    	From: Sender Name <sender address>
    	[more Mumble: lines]
    	[actual mesage]
        
    	From ???@??? ....	[start of next message]
    
    Also as Karen suggests, send the complete message *NOW* to her ISP and
    to postmaster@<relay-host> and root@<relay-host> for every relay listed
    in the Received headers so they can preserve the logs! At least send
    the ISP the date, time, sender, recipient, and Message ID (if you have
    it) even if you can't figure out immediately how to get the entire
    message.
    
    -Tom