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Conference 7.286::digital

Title:The Digital way of working
Moderator:QUARK::LIONELON
Created:Fri Feb 14 1986
Last Modified:Fri Jun 06 1997
Last Successful Update:Fri Jun 06 1997
Number of topics:5321
Total number of notes:139771

1866.0. "WASTE WATCH IN DIGITAL- WE CAN MAKE A DIFFERENCE" by MR4DEC::SRINIVASAN () Mon Apr 27 1992 02:36

    I have been organizing the CSO application seminars in various cities 
    for past few months. These seminars are being organized with the help of
    the funding from CSOs with absolutely zero funding from Digital.. 
    In order to avoid travel, we use the local software support consultants 
    for giving the Digital portion of the presentations. About four 
    weeks ago, one of the software consultant had some last minute urgency 
    and hence could not give the presentation as planned. He informed us 
    about his unavailability in the last minute. 

    Hence as per my manager's suggestion I tried to contact two senior 
    managers in the field ( I knew one of them very well ) for substitution. 
    I left several messages with their secretaries and they never bothered 
    to return my phone calls or respond to my E-Mail.
     
    Now the seminar is long over and we had to spend about $1000 to send some 
    one from back east to cover the seminar. Granted it was a last minute
    attempt due to circumstances beyond our control . However at the present
    time, every penny saved goes toward the bottom line of Digital which is
    very much important. 

    I am very much disappointed that unfortunately some people at the senior 
    levels do not seem to understand this. Obviously this frustrates me. 
    Perhaps I will have the opportunity to meet these two managers during 
    DECWORLD and if I do, I plan to tell them that we could have saved this 
    unwanted expense, if only they have helped us or returned the phone call. 
    We have 52 such seminars planed in CY92 and obviously there may be another 
    last minute drop out and at least that time these managers will respond  
    and help avoid the extra expenses.

    Initially I wanted to mention their name in the notes file - But I
    think the Notes file rules will not permit this.. Hence !

    Jay 

    
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1866.1WLW::KIERMy grandchildren are the NRA!Mon Apr 27 1992 03:129
    Did you try calling the Resource Assistance Center at DTN 276-8774
    (RESOURCES @OGO) or the Management Response Center at DTN 276-6477
    (RESPONSE @OGO)?

    This information is from a card sent to all of the Sales/Sales
    Support folks in the Field.  Maybe they should have sent them to
    every employee.

	Mike
1866.2LABC::RUMon Apr 27 1992 21:4312
1866.3TALKING OUT TURN HERE.GSMOKE::GCHARBONNEAUMon Apr 27 1992 22:522
    In business you need lost and gain..We lose and DEC gains.( TAX WISE )
    
1866.4waste not, want not????USCTR1::JHERNBERGTue Apr 28 1992 15:3261
    
    
    I am sure that many of you have already seen this since it's 
    original appearence.  However, I think it takes on increasing
    urgency as each new wave of employee "releases" occures.  
    
    The basic premise behind such cost curbing projects as DELTA
    is that we, as individual employees, can make a difference 
    that can have a bearing on the company as a whole; find a way
    to make your own work a little more productive, save a little 
    money in the bargin and hopefully that money might just help 
    one more person stave off unemployment just a little longer.  
    
    However, it is a little disheartening to read that our fellow 
    employees can spend $1000 on a bar bill (for some of us this 
    is close to our monthly take-home pay) and that there are 
    others out there who approve that expenditure.  I know it's
    said that to make money, you've got to spend money but particularly
    in this industry, in this location, customers, vendors, etc.
    would understand that the "enterainment" budget is no longer 
    as unrestrained as it once was.  Particularly spending on alcohol
    in view of DEC's traditional view on drinking.   
    
    In regards to -.1; sadly you are correct but I'm afraid the gains 
    that DEC might be making are of the Pyrrhic nature and I don't 
    think this is lost on those companies with enough capital to purchase
    DEC.
    
    Oh, well.........}-(
    
    Digital - Targeting abuses of expense accounts
	{The Wall Street Journal, 26-Mar-92, p. B4}
   Digital Equipment Corp.'s management says employees are abusing expense
 accounts by at least $30 million a year, and the company plans to crack down
 on the expenditures.
   In a Jan. 29 internal memorandum, James A. Wallace, finance manager of U.S.
 sales and service, said expense account excesses at the company are "getting
 worse not better," showing "poor business judgment" by the computer company's
 managers. The memo was first disclosed by the Washington Post.
   Among the "most egregarious of the egregarious" spending cited by the memo
 were $1,000 bar bills, said Digital spokesman Mark Fredrickson.
   "The memo was deliberately written in a pointed style and was intended to
 bring about results, to get people to take expense account policies
 seriously," said Mr. Fredrickson. "We've definitely begun to enforce existing
 rules more stringently."
   The memo comes at a time when Digital is trying to cut costs to improve its
 bottom line. Digital had a loss of $109.7 million in its fiscal first half
 ended Dec. 28, 1991, and $617.4 million, after a $1.1 billion pretax
 restructuring charge, in the fiscal year ended last June. The company has
 consolidated plants, streamlined operations and cut U.S. employment by 10,500,
 or 14.5%, since September 1989, because "growth of our business is not nearly
 what it was, especially in the U.S.," said Mr. Fredrickson. He added that
 Digital's overall U.S. costs - $6.56 billion in fiscal 1991 - make estimated
 savings of $30 million seem like "a relatively small area of the company's
 overall plan to trim costs."
   Nonetheless, Mr. Fredrickson said that reaction to Mr. Wallace's latest
 missive - which follows up to gentler cost cutting memorandum he sent managers
 last spring - has been "very positive."


1866.5A crew of three to wash windows ????BSS::GROVERThe CIRCUIT_MANTue Apr 28 1992 16:0015
    Somewhat related to the title/topic....

    Yesterday, I saw what seemed to be an extreme waste of man hours, money
    and looked really stupid to boot...

    I saw three facilities folks washing the same windows, at the same
    time. One was wetting the window, one was squeegeing the window and one
    was standing around.... SUPERVISING I'm sure.!?
    
    These three folks had DEC badges, but they may have been contractors.
    
    A total waste of company money, in any case..!
    
    Bob G.
    
1866.6Ok, slap my hand!A1VAX::DISMUKESay you saw it in NOTES...Tue Apr 28 1992 17:195
    re -1
    
    Looks like department of public works people have a future in big
    companies 8^)!!!
    
1866.7I CAN SEE CLEARLY NOW.GSMOKE::GCHARBONNEAUTue Apr 28 1992 17:283
    YOU JUST DON`T SEE THROUGH THINGS THE WAY DEC DOES..
    BY-THE-WAY,WAS THOSE THREE IN MANAGEMENT.??
    
1866.8Save money. DYPSS1::COGHILLSteve Coghill, Luke 14:28Tue Apr 28 1992 18:09102
   Re: .4
   
   There was a time when I too tried to save a dollar here and there. 
   Sorry, I'm burned out.  My last money saving effort has left me soured on
   the whole idea forever.
   
   Several years ago we were asked to "tighten our belts".  So, I thought I
   would do my best.  I was moved from one building to another.  At my new
   location they gave me an office that had exactly:
   
   	o 1 chair
   	o 1 desk
   	o 1 phone
   
   I had to scrounge for a wastebasket.  So I set up shop.  I put what I
   could in and on my desk and dumped the rest on the floor (in a very neat
   organized fashion).  This consisted mainly of the VMS docset, docsets for
   about 15 layered products, and many reference books.
   
   The facility watchdog came in a couple of days later and told me I could
   not leave the stuff on the floor.  I pointed out the Digital task
   assignment for me ($1.5M project for a Fortune 3 company) required I use
   these books frequently; and since the facility watchdog had denied my
   request for shelves just two days before it was his problem.
   
   I was told I was uncooperative and if I did not comply with the facility
   rule of nothing on the floors except office equipment, then he would
   request that personnel start disciplinary action against me.  So, I
   called my boss and told him my tale of woe.
   
   He mumbled something about "What the sh*t do I pay facility overhead
   dollars for?" and told me to price shelves and he would have his
   secretary order them for me.
   
   I looked around and found that standard office (metal, putty color, 3
   shelves, etc.) ran about $130 apiece.  I told him the particulars and
   that I needed two (2) of them.  More foul language about facilities
   people and he said he would have our secretary order them in the morning.
   
   That evening, I went to a home improvement store looking for some
   materials to finish my basement (my wife said 3 years is more than enough
   time to remodel a basement) when I happened across a sale item.  It was
   shelving.  It was identical to what I found in the office supply catalog
   with a few exceptions.  They were:
   
   	1. They were made of press-board, not metal
   	2. They were covered with cheap, walnut contact paper, not paint
   	3. They were $25 apiece, not $130
   
   Heck, I'm not proud.  They'd do just fine.  And I would be a good
   corporate citizen because I would have saved Digital $210 in purchase
   price, $? in taxes, $? in shipping (I would throw them in my car).
   So, I call my boss first thing next morning.
   
   I tell him the great news.  He asked if I had in literature.  It so
   happened I had a sale flyer which had the shelves in it.  He told me to
   send it to him and he would get back to me.  It turns out his boss had
   decided a few weeks earlier that all purchases had to be approved by him
   personnaly.  So, I send it down.
   
   Next day.  The phone rings and the conversation sort of was like this:
   
   Me: 	 Steve.
   
   Boss: You promise not to yell at me.
   
   Me:	What?
   
   Boss: You promise not to yell at me now, or I will hang up the phone now.
   
   [I have been known to verbally rip peoples' heads off over the phones as
   well as in person.]
   
   Me:	I promise.  Am I fired, finally?
   
   Boss: You can't get the shelves.  You have to get the metal ones.
   
   Me:	Ok.  [I figured there was a logical explaination for this.  Trying
   	to maintain a good image, etc.  Why should I yell.  So then I asked]
   
   	Why?
   
   Boss: Ah sh*t, Steve! Can't you leave well enough alone?  Do you have to 
   	 question everything?
   
   Me: 	Sometimes, but not now.  WHY! [I wasn't screaming.  I just raised my
   	voice.]
   
   Boss: The man in charge [his boss] says you can't get those shelves
   	 because, and I quote, 'According to policy, Steve, being only a 
   	 consultant [i.e. I'm a low-life grunt and not a level II manager like
   	 himself], is not entitled to wooden shelves.  He will have to get
   	 standard metal office furniture just like every one else.' end quote.
   
   Me:  I'm going to yell now.
   
   Boss: [hangs up the phone]
   
   
   I have seldom looked for ways to save money since.  I don't go out of my
   way to spend extravagantly, but I do not expend the effort to look for a
   better deal.
1866.9A little frustrated...FDCV09::CONLEYChuck Conley, ACOTue Apr 28 1992 21:2641
    Often we don't see waste until it is too late to do anything.
        
    Here at ACO, Digital is spending thousands of dollars (just my
    own estimate) to construct a motorcycle parking pad in the park-
    ing lot.  This involves bringing in heavy excavation equipment to
    remove the existing pavement, and who knows what else before the
    project is complete.  In recent months, I've only seen one motor-
    cycle parked here.  Maybe someone thinks that with the small salary
    increases we've been getting, the only transportation employees
    will be able to afford is motorcycle?
    
    The amount of pine bark mulch used at ACO this spring is probably
    more that I could use on my half acre yard for the next 100 years,
    and much of this landscaping has been done BEHIND the building.
    Now I think it's nice to have a perfectly manicured yard around
    the building, even though we don't have any windows to see it,
    but I can't help but feel that when people are being layed off
    (call it whatever name you like) it might be possible to
    economize a little on the landscaping.

    
    Another category of problems include those that just don't seem
    to have good solutions.
    
    Maybe it's my imagination, maybe not, but it seems like over the
    last few months I've been getting a lot more electronic mail than
    in the past.  There are memos about reorganizations, memos from
    personnel, memos from this manager or that manager, memos about
    something that Ken Olsen said, and on and on...  A high percent
    of this has page after page of distribution list attached (or at
    the beginning.)  I generally try to avoid printing this stuff,
    but what I notice, when I go to the shared LPS40 that many people
    here use, is that most people print these memos, exactly as they
    are received---memo after memo with page after page of distribution
    list.  It seems like I once saw a memo with a long (multi-page)
    distribution list admonishing people to avoid printing memos with
    long distribution lists.  Oh well, at least the paper goes into
    the recycling bin.  
    
    /cc
1866.10paperSTAR::ABBASIi^(-i) = SQRT(exp(PI))Wed Apr 29 1992 04:1918
    >It seems like I once saw a memo with a long (multi-page)
    >distribution list admonishing people to avoid printing memos with
    >long distribution lists.  

    this is really funny.

    >Oh well, at least the paper goes into the recycling bin.  

    i think that recycled paper costs more than natural paper, but at 
    least it safes trees which is well worth the extra cost.

    in my previous life when i had a printer in my cube i used
    to turn the paper around when done reading the front, and feed it to 
    the printer to use it again. i always though it is a waste to
    throw paper away when the other side is still blank and can be used.

    /nasser

1866.11JETSAM::DWESSELSWed Apr 29 1992 12:175
    I heard that a building is being quickly renovated to include a 500-600
    seat amphitheater in time for a "State of the Company" meeting June
    3rd.  This decision is said to have been made in the last couple of 
    weeks and the rush is on.  Don't we already have several suitable
    locations?!
1866.12It has been in MKO2 cafSOLVIT::COBBWed Apr 29 1992 12:5210
    
    	We don't have a building with that much seating capacity.
    	Most recently, the State of the Company meeting has been
    	held in the MKO2 cafeteria.  They convert it to a meeting
    	room for that day only.  My guess is it only holds about
    	200-300 people max when its converted to a meeting room.  
    	Why they need seating space for 500-600 is not clear to me.
    
    	Chuck
    
1866.138^|TNPUBS::JONGSteveWed Apr 29 1992 14:041
    They must be bringing in all the vice-presidents for this meeting.
1866.14Not enough room for VPsBSS::GROVERThe CIRCUIT_MANWed Apr 29 1992 15:065
    RE: .13
    
    If that were true, the room they're building isn't big enough. 8^)
    
    
1866.15Effort counts for something, I think???USCTR2::JHERNBERGWed Apr 29 1992 18:5020
    
    
    .8....Steve,
    
    	I don't know what Luke 14:28 is but I have read Job and any 
    	employee who has run into a situation similar to yours surly
    	must have to have the patience of Job.  Many people I know 
    	have felt pride in their cost cutting efforts and absolutely
    	shocked when their ideas have been rejected or worst yet,
    	rejected for more expensive and less productive ideas.  (Being
    	a secretary, I've processed some IPR's for expenses you just
    	really wouldn't believe!!)
    
    	Hey, you did you part, what else is there to do....I've heard it
    	said that there is one good thing about banging your head against
    	the wall.....it feels so good when you stop!
    
    	P.S.  I hope you take the shelves with you when you leave.
    
    
1866.16CSC32::MORTONAliens, the snack food of CHAMPIONS!Wed Apr 29 1992 22:0019
    Re the following;

>>                    <<< Note 1866.15 by USCTR2::JHERNBERG >>>
>>                  -< Effort counts for something, I think??? >-
>>
>>    
>>    
>>    .8....Steve,
>>    
>>    	I don't know what Luke 14:28 is but I have read Job and any 

    Luke 14:28
    	"For which of you, desiring to build a tower, does not first sit
    down and count the cost, whether he has enough to complete it?"

    Quite appropriate for our situation I think...

    Jim Morton

1866.17BYO ?ZENDIA::SEKURSKIThu Apr 30 1992 00:3318
    
    
    	Re .12-.13
    
    	BYO perhaps ? 100+ people have been moved out of the old Sales 
    	Training facility there just last week and no one seems to know 
    	exactly what is going in its' place...
    
    	BYO is a former prep school.
    
    	When I worked there as a coop. there was a real nice gym. It's
    	since been converted to student labs. 
    
    	It wouldn't take much to convert it into an ampitheater(sp?)
    
    
    						Mike
    						----
1866.18INDUCE::SHERMANECADSR::Sherman DTN 223-3326Thu Apr 30 1992 15:1414
    re: .16
    
    On a show recently on PBS about skyscrapers they explained that towers
    of old were built so that families could demonstrate their influence and 
    power.  They were often built as an act of vanity.  This may add an
    interesting twist to the application of Luke 14:28 to the tower or pyramid
    building of today.  That is, how many pyramids have been foolishly
    built at Digital with little or no thought as to whether the company 
    could afford it?  One good thing about reorganization is that it
    presents *opportunity* to dismantle the towers and pyramids and replace
    them with functional and pragmatic structures.  I hope that it is not
    an opportunity that is wasted.
    
    Steve
1866.1943GMC::KEITHReal men double clutchThu Apr 30 1992 17:4717
RE Note 1866.1     WASTE WATCH IN DIGITAL- WE CAN MAKE A DIFFERENCE         1 of 18
WLW::KIER "My grandchildren are the NRA!"             9 lines  26-APR-1992 23:12
--------------------------------------------------------------------------------
>    Did you try calling the Resource Assistance Center at DTN 276-8774
>    (RESOURCES @OGO) or the Management Response Center at DTN 276-6477
>    (RESPONSE @OGO)?

>    This information is from a card sent to all of the Sales/Sales
>    Support folks in the Field.  Maybe they should have sent them to
>    every employee.

    Save your breadth. I tried them. They told me to talk to the person nn
    levels above me that was causing the problem. SOME %^$# HELP!
    
    Steve
    
    PS: What a waste of money!
1866.20RESOURCES @OGO Works for 90%OFFPLS::GRAYFri May 01 1992 20:1713
    re: .19
    
    Resources @OGO is a small group who work very hard to find people 
    when local channels have come up short.  I have worked there several
    days helping out and they sucessfully find a person for about 90% of
    the 70 calls per month that come in.  Sorry you did not have a good
    result, Steve, but many have.  It is also about the only pulsebeat that
    US management has to tabulate where the skills shortfall are.  So even
    those they don't help get visibility to the subject. 
    
    Yes, they do ask callers what has been tried so they don't duplicate,
    and if little or no attempt has been made locally, they ask that that
    be done first.  They don't try to be the first line of defense.
1866.21in the eyes of the beholder?ALIEN::MCCULLEYRSX ProFri May 01 1992 22:4927
.4>    However, it is a little disheartening to read that our fellow 
.4>    employees can spend $1000 on a bar bill (for some of us this 
.4>    is close to our monthly take-home pay) and that there are 
.4>    others out there who approve that expenditure.  I know it's
.4>    said that to make money, you've got to spend money but particularly
.4>    in this industry, in this location, customers, vendors, etc.
.4>    would understand that the "enterainment" budget is no longer 
.4>    as unrestrained as it once was.  Particularly spending on alcohol
.4>    in view of DEC's traditional view on drinking.   
    
    When I saw that article in the WSJ I immediately assumed that the true
    sin was that the expenditure was a <gasp> *bar tab* (which probably was
    really room service or a restaurant tab for a large group).  Before
    I passed judgement on it I'd want to know if it was something like
    taking the entire founding membership of ACE out to dinner after
    finally reaching agreement, or what?
    
    
.4>    Digital - Targeting abuses of expense accounts
.4>	{The Wall Street Journal, 26-Mar-92, p. B4}
.4>   Digital Equipment Corp.'s management says employees are abusing expense
.4> accounts by at least $30 million a year, and the company plans to crack down
.4> on the expenditures.
    {...}
.4>   Among the "most egregarious of the egregarious" spending cited by the memo
.4> were $1,000 bar bills, said Digital spokesman Mark Fredrickson.
    
1866.22ACO Motorcycle Parking Now AvailableFDCV09::CONLEYChuck Conley, ACOMon May 11 1992 22:4212
    Re:  .9

    I'm sure you'll all be glad to know that the ACO motorcycle parking
    pad is now complete.  A few people have been parking cars on it.

    There was a rumor going around that someone actually parked a 
    motorcycle on it the other day, but that hasn't been confirmed.

    Now, because of the problem with cars, perhaps it will be necessary 
    to construct/install some "motorcycle parking only" signs.

    /cc
1866.23CSC32::J_OPPELTI like it this way.Fri May 15 1992 21:1118
    	Motorcycle parking is not a waste.  It is especially useful
    	in areas where parking spaces are hard to come by.  You can
    	fit quite a few motorcycles in an area that would otherwise
    	be used by 6 cars or so.  Without such an area, motorcycles
    	tend to occupy one car-space per bike.
    
    	"If you build it, they will come."
    
    	Here at CXO3 they have a real nice motorcycle pad.  They extend
    	it in the warmer weather to accommodate 25-30 bikes.  Maybe more,
    	I've never counted.  They use concrete parking markers to expand it.  
    	In the cooler weather it handles 15-20 bikes, I'd guess.  Maybe
    	ACO's motorcycle pad hasn't been used much yet because the weather
    	hasn't been warm enough to ride a motorcycle into work...
    
    	BTW, I don't ride (nor have I ever used) a motorcycle.
    
    	Joe Oppelt