T.R | Title | User | Personal Name | Date | Lines |
---|
514.1 | Why do you ask? | CVG::THOMPSON | Question reality | Wed Apr 20 1988 18:46 | 8 |
| There are cafeteria in a number of DEC locations. To the best of
my knowledge they are all run by separate, for profit companies
that have a business arrangement to serve as cafeterias. That is
the cafeteria staff is not made up of DEC employees (there wear
contractor badges in most facilities) and they are under contract
to serve food and are entitled to make a profit.
Alfred
|
514.2 | Yes, for profit | BLKFOR::WILKINS | Trust me, I know what I'm doing | Wed Apr 20 1988 20:26 | 9 |
| I am not very knowledgeable in this area but in most locations Digital
supplies the facility (cafiteria, kitchen) and equipment (ovens,
stoves, serving displays, etc.) and a contractor supplies the
staff, food, etc. The contractor agrees to supply good food at a
cheaper price (because they pay no rent or equipment costs) but
they do intend to make a profit.
Dick
|
514.3 | Is it soup yet? | HELCAT::MASON | Explaining is not understanding | Wed Apr 20 1988 23:04 | 9 |
| My understanding is that in the beginning we did all our business
with Tobin for some concessions (unintended). As time went on,
and the contract (and food) got old, individual facility managers
were able to negotiate their own contracts. Hence some facilities
with Marriott (yum,yum) as their vendors. The capital equipment
may or may not be ours. If not, that mitigates for a long contract
to amortize startup expenses for the vendor. If so, times awastin'.
Gary
|
514.4 | implications... | BINKLY::WINSTON | Jeff Winston (Hudson, MA) | Thu Apr 21 1988 03:50 | 10 |
| > I am not very knowledgeable in this area but in most locations Digital
> supplies the facility (cafiteria, kitchen) and equipment (ovens,
> stoves, serving displays, etc.) and a contractor supplies the
> staff, food, etc.
which means that if they need a new serving spoon or tray they have to
go through DEC purchasing (and probably write a justification, etc.) -
wonder whose cost center this comes out of, and how that person is measured
(well-equippedness of the cafeteria, or lower expenditures, etc)
|
514.5 | | EXIT26::CREWS | What we have here is failure to communicate | Thu Apr 21 1988 09:55 | 3 |
| Any truth to the rumor that Tobins also owns a chain of mortuaries??
-- B
|
514.6 | | HPSTEK::XIA | | Thu Apr 21 1988 16:32 | 4 |
| re. 514.1:
Just curious since the food is not significantly cheaper then
eating out.
|
514.7 | Profit encourages innovation | QUARK::LIONEL | We all live in a yellow subroutine | Fri Apr 22 1988 01:31 | 8 |
| The cafeteria at ZKO is run by Canteen and has gotten steadily better
over the past year. I have had meals there that rival or even better
those at regular restaurants, and the prices are reasonable - maybe
20-30% lower than a restaurant would charge. They don't hesitate
to innovate, such as the "Gourmet Pantry" section of cooked-to-order
meals, like Shrimp Scampi, Sirloin Tips Stroganoff, Veal Oscar.
Steve
|
514.8 | | PRAVDA::JACKSON | Watchin the whites of my eyes turn red | Fri Apr 22 1988 11:48 | 8 |
| If I had to chose, I'd rate the ZKO cafeteria as the best I've seen
in any DEC facility. The selection, quality and price of things
in that cafe are tremendous.
It's almost a reason to go to New Hamshire, but not quite!
-bill
|
514.9 | ZK the best ?? | ABSZK::GREENWOOD | Tim - Asian Base Systems Software | Fri Apr 22 1988 20:52 | 4 |
| The best DEC cafeteria that I have seen is in the office in Paris.
Geneva and Munich also rate well.
Tim
|
514.10 | The votes... | JGO::FITZGERALD | Maurice FitzGerald @JGO | Mon Apr 25 1988 07:04 | 13 |
| Having eaten in a dozen or so US canteens, and in every European
country but Portugal and Norway, my canteen votes are:
Best food: Brussels, Belgium (by a big margin).
Best furniture/surroundings: Helsinki, Finland.
Best view (on a clear day): Ayr, Scotland.
European canteens tend to be run by third parties and subsidised.
Maurice
|
514.11 | | PRAVDA::JACKSON | Watchin the whites of my eyes turn red | Mon Apr 25 1988 11:48 | 11 |
| Well, I wasn't including the Euroupean ones. Yes, the one at the
DCC in Munich is very nice. Also, the cafe in Rungis (Paris)is
great, but I don't think the whole building is DEC occupied, so
it's not a real DEC cafeteria.
Just considering the GMA cafeterias, ZKO wins by a landslide.
(especially when comparing it to the Mill)
-bill
|
514.12 | I Was Told...... | PARITY::GOSSELIN | | Mon Apr 25 1988 20:03 | 18 |
| To get back to the original question....
It was explained to me once by the cafeteria manager in NIO that
the companies that staff the cafeteria are allowed to make a profit.
However, the contract between the company and DEC stipulated that
the AMOUNT of profit was to be limited to a certain percentage.
Any additional profit over the agreed to percentage was to be turned
over to the facility.
Don't know if it still works that way (above info is a few years'
old)......
Ken
P.S. The MKO1 cafeteria also deserves high marks for food quality
and variety - but the layout (traffic patterns) is abysmal!
|
514.13 | More trivia. | RDGE00::RUSSELL | Oh good, not long until EOY/BOY...... | Tue Apr 26 1988 07:56 | 8 |
| The Milan office has an interesting lunchtime arrangement. They
don't have a canteen/cafeteria of their own, so they use the one
in the high school over the road......
The food is OK, but I don't know if it is subsidised though...
Peter.
|
514.14 | For my dollar | APACHE::CLARK | Jander Lives | Wed Apr 27 1988 14:54 | 12 |
|
Best at HDO Hudson New Hampshire.
All Sandwiches $1.00, extras $0.15.
Special of the day $2.25,
anything from prime rib to
cheap chicken veggies and potatoe.
Salad bar by the ounce.
cbc
|
514.15 | Ayr--again. | JGO::FITZGERALD | Maurice FitzGerald @JGO | Fri Apr 29 1988 08:20 | 3 |
| Just returned from Ayr (Scotland). I had baked salmon for lunch
(Deliciious). That, plus dessert, came to just over $1.30. The view
was still superb.
|
514.16 | Hmmm...sounds very similar to MRO3 | JR::MASON | Explaining is not understanding | Fri Apr 29 1988 11:50 | 1 |
|
|
514.17 | A few reflections | TENERE::GLIGOR | | Fri Apr 29 1988 12:46 | 16 |
| We were just informed that Valbonne was changing Cafeteria companies
starting Monday (Lunch today was the last meal). They didn't tell
us what the name of the new company was though. At least one person
is losing her job as a result (not clear if it was a voluntary
decision). The food was never anything to write home about, but
the people were usually quite friendly.
For best selection -- I vote Reading's Shire Hall. (And for those
of you in Reading who disagree, don't come down here!)
The Evry (outside of Paris) cafeteria ties with the one in
Geneva--Morgines for second place.
Valbonne has GREAT views though. Where else can you see both the
sea and snow-capped mountains?
|
514.18 | restaurant vistas | SAUTER::SAUTER | John Sauter | Mon May 02 1988 11:54 | 6 |
| re: .17--``Where else can you see both the sea and snow-capped
mountains?''
From the Space Needle in Seattle. (I still remember the World's
Fair.)
John Sauter
|
514.19 | DEC cafeteria? | GENRAL::BANKS | David Banks -- N0ION | Mon May 02 1988 13:49 | 12 |
| Re: .18
> re: .17--``Where else can you see both the sea and snow-capped
> mountains?''
>
> From the Space Needle in Seattle. (I still remember the World's
> Fair.)
Is that a Digital cafeteria? (Heaven forbid we should stick to the
original topic :-)
- David (content with just the mountain view from the CXO cafeteria)
|
514.20 | MRO3 | USMRW2::KSHERMAN | Star Fleet Reserve | Wed Jul 13 1988 13:46 | 17 |
| And while we're on the subject ...
Has anyone else noticed the drastic decrease in quality of the food
served at MRO3? I mean borderline edible stuff like tuna and chicken
"salad" sandwiches that are drippy filler, and "stews" that are
all corn starch and slimy, mysterious stuff.
It seems clear to me that Tobin's has followed the classic laws
of monopolistic enterprise: when there's no competition, you can
provide as lousy a product as you want. I have heard that Tobin
was promised the DEC franchise in perpetuity; that would explain
the excremental food there.
KBS
|
514.21 | Do you want to fix the problem? | DR::BLINN | Opus for VEEP in '88 | Wed Jul 13 1988 13:50 | 11 |
| Since you are unhappy with the food in the MRO3 cafeteria,
have you discussed it with (a) the MRO3 cafeteria manager,
and (b) the MRO3 facilities manager?
Further, in Marlboro, you have MANY alternatives, including
but not necessarily limited to going to the MRO1 cafeteria,
which has a different cook and often different selections.
Since you're paying for the service, you can always vote with
your feet (and take your business elsewhere).
Tom
|
514.22 | We still need a good caf | PLDVAX::MORRISON | Bob M. LMO2/P41 296-5357 | Fri Jul 15 1988 21:09 | 6 |
| Re -.1: It's a 10-minute walk from MRO3 to MRO1 and no faster if you drive.
And it's a long ride to the nearest restaurant. So going out is not really a
good alternative. Bringing in food from home is a good alternative IF you have
easy access to a fridge at work.
Re -.2: Are the entrees getting worse too? I would like to hear more about
the 'perpetual franchise' at MRO3.
|
514.23 | | WELCOM::NOURSE | The Tie-Dyed Side of the Force | Mon Mar 20 1989 17:14 | 4 |
| Tobins *can* cook good food.
They didn't at Parker Street when I worked there. (1976-1982)
They didn't at Marlboro when I worked there. (1982-1986)
But the food at LKG (but NOT LJO!!) in Littleton is quite good.
|
514.24 | | TOPDOC::AHERN | Dennis the Menace | Mon Mar 20 1989 18:27 | 13 |
| RE: .23
> But the food at LKG (but NOT LJO!!) in Littleton is quite good.
I'm told that Tobin uses the LKG cafeteria as a demonstration for
potential customers of their service. That's why the food seems
better there.
I even notice a difference between MKO1 and MKO2, the latter being
better even though it's the same menu, supposedly. I think it's
because they get a lot of customers come to MKO2 for seminars or
something.
|
514.25 | LKG is VERY expensive | SMAUG::GARROD | An Englishman's mind works best when it is almost too late | Mon Mar 20 1989 20:15 | 6 |
| Re .24
The food at LKG may be good but they keep hiking the prices. Fruit
salad and deserts cost a bundle.
Dave
|
514.26 | Compensating HooHaw | ELWOOD::KAPLAN | Hannah walks ! | Mon Mar 20 1989 23:01 | 4 |
| My vote for the worst cafeteria in all digital is NKS2 (where low
quality food is "compenstated" by high prices).
L.
|
514.27 | sub shop cafetaria | DECEAT::BHANDARKAR | Good enough is not good enough | Tue Mar 21 1989 01:13 | 3 |
| They should give the cafetaria contract to a pizza and sub shop.
Dileep
|
514.28 | | LESLIE::LESLIE | Who wants to live forever? | Tue Mar 21 1989 04:48 | 4 |
| Instead of knocking the bad cafeterias, which goes against the idea of
"speaking ill of no-one" in DIgitals conferences, why not be positive?
For instance, I *really* like the ZK cafeteria food.
|
514.29 | | COVERT::COVERT | John R. Covert | Tue Mar 21 1989 10:44 | 14 |
| > Instead of knocking the bad cafeterias, which goes against the idea of
> "speaking ill of no-one" in DIgitals conferences, why not be positive?
In some cases the "speaking ill of noone" is a bad idea. Good thing it's not
in the orange book.
The reason that LKG is so much better than other Tobin cafeterias is probably
mostly due to a good facilities organization which specifically demanded in the
contract that all food be prepared fresh, daily, on the premises.
And when Tobin tried to cut corners (frozen hamburger patties was one attempt)
the facilities organization stepped right in and stopped it within two days.
/john
|
514.30 | Tobin, or not Tobin, that is the ... | TOPDOC::AHERN | Dennis the Menace | Tue Mar 21 1989 11:49 | 8 |
| RE: .28
> For instance, I *really* like the ZK cafeteria food.
So do I, but I don't think it's a Tobin concession. Stow, when
I was there, also had a non-Tobin cafeteria that was very good.
|
514.31 | | ULTRA::HERBISON | B.J. | Tue Mar 21 1989 15:05 | 35 |
| If you don't like the food you are served in the DEC cafeteria
in your site:
o Complain to your site facility staff. Find out who in the
facility staff deals with the cafeteria.
o Tell your manager that you don't like the cafeteria, and
remind your manager how much more productive you would be if
you were in a good mood after lunch.
o Determine if site has a cafeteria committee composed of
employees. If there is one, join it. If there isn't one,
try to get facilities to start one.
o When you have specific complaints or suggestions about the
food or food service, present them (in a civil manner) to
the cafeteria manager and to facilities.
o Find out when the contract for the cafeteria will be up, and
when decisions will be made about renewing the contract or
putting the contract out for bids. It is especially
important at this time that facilities knows what you don't
like and what you want from the cafeteria.
o Whenever you hear anyone else make a complaint about the
food, request that they also follow these steps.
o And, when the cafeteria provides you with good food,
tell them you liked it.
Complaining about bad food may be fun, but it you only do it to
your friends and in this conference, you will just get more bad
food and more reason to complain.
B.J.
|
514.32 | The local microwave oven is your friend | CADSYS::RICHARDSON | | Tue Mar 21 1989 15:44 | 8 |
| re: what to do about expensive, inedible cafeteria food
Join the brown-bag brigade!
The leftover from what I ate for dinner last night is much cheaper and
usually better than the cafeteria stuff, and does not contain things I
am allergic to (such as oranges, sigh...or potatoes, corn, egg whites,
peanuts, etc.) or shouldn't be eating (salt).
|
514.33 | Even at PKO | USEM::CALCAGNI | A.F.F.A. | Tue Mar 21 1989 15:44 | 5 |
|
In Comparison to "Servend" and Canteen" Tobin is very good.
Cal.
|
514.34 | ZKO is run by Canteen | QUARK::LIONEL | The dream is alive | Tue Mar 21 1989 22:37 | 6 |
| The cafeteria at ZKO is run by Canteen, which was chosen by a
committee of prospective ZKO tenants back in 1980. I think the
choice was very good - the ZKO caf is the best I've seen within
DEC (and much better than Tobin's MKO caf in my opinion.)
Steve
|
514.35 | | SUPER::HENDRICKS | The only way out is through | Wed Mar 22 1989 00:36 | 14 |
| I agree with Steve. The ZKO cafeteria is a wonderful place to eat,
with a wide variety of inexpensive choices. The only other DEC
cafeteria I've ever really looked forward to eating in was at Stow.
We have a large variety of food choices partly because we are in such a
large facility (+/- 2600). I know that some of the smaller facilities
wouldn't find it cost-effective to prepare such a wide variety of food.
Fresh food seems to be a high priority.
There doesn't seem to be much turnover in the staff, either. I
find them all friendly and supportive, and I think we are extremely
lucky to have such good food service.
Holly
|
514.36 | | TOKLAS::FELDMAN | PDS, our next success | Wed Mar 22 1989 12:52 | 10 |
| I agree with the comments about the quality of the ZKO cafeteria.
I'd rate it an A-.
Let's consider another side of this. Given the rapidly escalating
costs of health care, the nutritional quality of food served at DEC
sites should be of concern to DEC. This means having alternatives that
are low in saturated fats and cholesterol, and high in fiber. In that
respect, I'd rate ZKO's cafteria as C-.
Gary
|
514.38 | Haven't eaten at Tobin's in many years | CADSYS::HECTOR::RICHARDSON | | Fri Jan 04 1991 15:03 | 3 |
| Get ready for longer lines at the microwave ovens...
/Charlotte
|
514.39 | Brown bagit | ASDS::CROUCH | Low spark of high heeled boys | Fri Jan 04 1991 16:11 | 8 |
| I've worked in DEC for almost twelve years now and brown bag
it just about every day. I may buy a burger a couple of times
a year but that's it. Save the money that I would have spent
on lunch and I put it to nice nights out with my wife. Plus
my wife's leftovers seem to be much more appealing to the stuff
I see in the Cafe.
Jim C.
|
514.40 | | BUNYIP::QUODLING | Aussie Licensing Devo | Fri Jan 04 1991 17:11 | 25 |
| re .37
The original memo was rather vague on the reason behind this price
increases.
Call it a withdrawal of subsidy if you wish, The net effect to most of the
people that lunch in a DEC cafeteria, will be an increase in their cost of
living. Needless to say, DEC salary calculations are not based on Cost of
Living indices, so the ultimate brunt of the change will be born by the
employees...
There will be those that grin and bear it, and there will be those that
start to brown bag it. A lot more employees will now consider going outside
for lunchs. (Hypothetically,) I can get as good a lunch for an equivalent
price, at one several restaurants within a mile of the office. Of course,
now I have to negotiate weather and traffic, and so will probably have a
longer lunch, and come back less relaxed. By eating out, I will loss the
lunch time interaction with my peers which often is of benefit to my work.
I've said it before and I'll say it again. Nickel and Dime the corporation
or it's people and you do more damage than good.
q
|
514.41 | Does this change travel rules??? | CSSE32::RHINE | A dirty mind is a terrible thing to waste | Fri Jan 04 1991 21:23 | 3 |
| We have been told that we are expected to each lunch in Digital
cafeterias, when available, on business trips because they are
subsidized.
|
514.42 | Re: .40 - Nickel and Dime the employees | STAR::PARKE | I'm a surgeon, NOT Jack the Ripper | Wed Jan 09 1991 17:39 | 1 |
| Ahh, but the poor of Wall Street need all of those Nickels and Dimes }8-)}
|
514.43 | | RAZBRY::ASBURY | Amy Asbury | Fri Feb 08 1991 15:34 | 6 |
| The removal of subsidies has not only led to increased prices in our small caf,
but the level of service and quality of food has gone out the window.
Not good... much better to brown bag it or go out...
-Amy.
|
514.44 | | XANADU::FLEISCHER | Blessed are the peacemakers (381-0899 ZKO3-2/T63) | Fri Feb 08 1991 18:50 | 12 |
| re Note 514.43 by RAZBRY::ASBURY:
> Not good... much better to brown bag it or go out...
And when people "go out" there probably is some, probably
small, loss of productive time and energy.
The law "you get what you pay for" (which, more accurately,
would be "you get no more than you pay for") applies to
corporations as well as individuals.
Bob
|
514.45 | | WHOS01::BOWERS | Dave Bowers @WHO | Mon Feb 11 1991 12:24 | 12 |
| I strongly agree that a good, low-priced cafeteria is one of the best
investments a company can make. On my last job, we (the MIS staff)
made an informal study of our eating habits.
We found that cafteria lunches lasted 35-40 minutes on the average,
while outside lunches tended to last about an hour - PLUS 20-30 minutes
driving time (we didn't include the time wasted standing around
deciding who was going and where we were going).
Changes that drive people off premises for lunch are a false economy.
-dave
|
514.46 | Ah, for the carefree days of youth! | LYCEUM::CURTIS | Dick "Aristotle" Curtis | Mon Feb 11 1991 15:09 | 5 |
| .43 ff:
It must be nice to afford to eat out at lunch.
Dick
|
514.47 | incompetent staff | LEDS::NEUMYER | | Wed Nov 27 1991 14:51 | 11 |
|
I've just decided to join the "brown-bag" or eat out crowd. The cafe
at SHR3 just *&(*&* me off for the last time.
I think a valid solution to the cafe problems is compitition. Let sites
have more than one cafe. Hell, let them have commercial chain fast food
places.
ed
|
514.48 | They always run out of forks at LKG | TOOK::DMCLURE | Did Da Vinci move into management? | Wed Nov 27 1991 15:11 | 27 |
| re: .47,
> I think a valid solution to the cafe problems is compitition. Let sites
> have more than one cafe. Hell, let them have commercial chain fast food
> places.
This was perhaps the one thing I liked most about Data General's
main headquarters in Westboro. They used to have a choice between three
(count them - *three*) different cafeterias to choose from. They had
one sort of generic cafeteria for morning coffee and doughnuts, etc,
and there were two different lunch-styled restaurants (one run by a
local Pizzaria, and I forget what the other one was). Anyway, the
competition worked quite effectively in producing some very good
service (although the accomodations always left something to be desired,
but then, that was D.G. afterall). This was some time ago, and I'm not
sure if all three are still in operation or not.
I seem to recall however, that Ken Olsen once signed some sort of
pack with the devil that allowed the Tobin corporation exclusive rights
to vendorship of [at least the Massachusetts based] Digital facilities
in exchange for investing in DEC back in the early days or some such thing.
Can anyone verify this?
-davo
p.s. I never actually worked at D.G., but my wife once did, so ended
up spending a good deal of time in their cafeterias.
|
514.49 | | DEMING::SILVA | Toi eyu ong | Wed Nov 27 1991 16:26 | 13 |
|
The cafe in HL01 is always running out of food, ice and there is never
anyone around to run the registers. Oh, when there are people there they look,
see you and then pretend that they never saw you. They come over eventually
always saying, "I didn't see you..." I have learned to NEVER eat carrots here
as they are always hard from being undercooked. It's amazing at how poorly the
cafe is run sometimes. How can they run out of these things at lunch? Don't
they check it BEFORE lunch? There used to be a notesfile for the cafe, but I
don't have a clue as to the name of it. Anyone know?
Glen
|
514.50 | No Tobin in LTN and BXB | ULTRA::SEKURSKI | | Wed Nov 27 1991 16:35 | 10 |
|
Tobin hasn't run the cafeteria in BXB and LTN for the past 2 or
3 years.
I think we've gone through 2 or 3 food service companies since
Tobin was thrown out.
Mike
----
|
514.51 | Tell it to someone who CAN do something about it! | BOOVX1::MANDILE | Bad horse, bad horse | Wed Nov 27 1991 17:33 | 3 |
| Contact the Corp. Cafeteria Commodity Manager, and let her
know/hear what happened/what your complaint is!
|
514.52 | | JOET::JOET | Question authority. | Wed Nov 27 1991 17:42 | 18 |
| Although this is a minor thing, in WMO, Tobin's runs out of giant
coffee cups EVERY SINGLE WEEK! This has been going on for months and
months.
It wouldn't bother me so much, but in light of the "Quality" note in
here and the fact that, as a mfg plant we're always seeing people
running around talking about MRP, JIT, Twenty-three Sigma or whatever,
I find it truly amazing that this annoying little shortage can happen
over and over again in ANY business.
As for telling "someone who CAN do something about it", it's turned into
a kind of game for me. I'm just wondering how long this will go on. I
mean, someone who SHOULD be able to do something about it obviously
knows since there are occasionally signs up notifying us of various
shortages and the cashiers will regularly apologize for the
inconvenience.
-joe tomkowitz
|
514.54 | | WONDER::REILLY | So I rewired it | Wed Nov 27 1991 19:55 | 17 |
514.55 | | ELWOOD::DUNCAN | | Wed Nov 27 1991 23:58 | 27 |
| re: .48
The Data General cafeteria setup was pretty good. There were three: a
'traditional' cafeteria in the original Building 14, and when they
added Building 14 B they added a pizzeria and a Deli. The choices made
it much more pleasant. I worked right across from the pizzeria so I
would order a pizza at 11:30 and pick it up at 11:45, right out of the
oven. Prices were very good too, about $1.00 less than outside. The
deli was a little more 'upscale', and not generally to my liking. It
was good for breakfast. I didn't patronize the regular cafe.
To balance the memories, not everything was that good. The pizzeria
served premade (slightly soggy) grinders, with no choices of
ingredients for ordinary stuff. Things like steak grinders were made
from steam trays of meat, not fresh cooked (if you went at odd hours,
and knew the people, you could get fresh). Not much different than
a lot of fast food joints that don't do as well at off peak hours.
Still, the idea was good. There were more choices, and people tended
to stay in more, rather than waste time going out. I don't know if the
idea could work at other places, I don't know how many people worked
there, but it might be worth a try if there's a large enough
population.
Jeff
|
514.56 | CXO1 is bad | WEISKE::WEISKE | Bill Weiske - CSS/PGG Engineering | Thu Nov 28 1991 02:08 | 9 |
| I think the worst cafeteria I've been in is in CXO1. On one visit,
they ran out of the main course before 12:00 noon. Also, on one
day there they charged three different prices for a large coffee
-- one high, one low, one correct. They averaged out to the correct
price.
As I understand it, CXO changed vendors a couple of years ago and
it has gone downhill since then.
|
514.57 | | HOO78C::ANDERSON | Homo sapiens non urinat in ventum. | Thu Nov 28 1991 05:45 | 46 |
| In Holland the purveyor of our lunchtime salmonella savories would go
out of business very quickly if there was any form of competition
within walking distance.
There is a choice of one hot dish, two warm snacks and a few cold ones.
This last item is really appreciated these cold winter days. There is a
choice to two soups, but one is always tomato and I happen to dislike
tomato soup. Some of the offerings in the soup line lead me to believe
that our chef owns part of the North Sea as each bowl contains the
daily salt requirement for a family of four.
For the convenience of the canteen all payment is made by magnetic card.
You put this card into one of the many machines round the building and
feed in bank notes or coins. The coins are usually accepted but they
are very fussy about the notes. To force you to use said machines only
one cash desk is equipped to take cash and add it to your card. So if
you do not have enough on your card and either you have no bank note of
the correct denomination or the machine turns up its nose at the notes
you have then you must queue for this one cash register. Naturally this
till does more business that the other two put together.
Great effort was put into the recent rebuilding of the self serving
area. Before it was a sort of "flow control" you worked your way down
the line and passed everything in turn. Now it is free standing
counters. Thus people are walking hither and thither carrying trays of
food and drink. They keep a mop handy for when they bang into each
other.
The cash till is brilliantly placed so that those leaving the canteen
share the same narrow passage as the majority entering. This
effectively slows thing up nicely.
The staff have set priorities, idle gossip between themselves is the
highest. Idle gossip with customers is next and somewhere near the
bottom is serving customers.
Oh one last point, unlike America where you can get breakfast and lunch
our canteen is only open from 11:45 to 13:15. After 12:30 they start to
run out of things. The non smoking area consists of about half a dozen
tables down one side.
As I said at the beginning one fast food chain anywhere nearby and they
would be out of business directly.
Jamie.
|
514.58 | | SBPUS4::LAURIE | ack, no, none, GAL | Thu Nov 28 1991 06:15 | 10 |
| I've worked in Utrecht, and can assure that Jamie is not exaggerating.
DEC Park Reading is even worse. Quite the worst canteen (sorry,
restaurant) that I've ever eaten in.
DEC Brussels on the other hand, is magnificent, and rivals many a UK
restaurant. It's not quite as good as it was when I was here 4 years
ago, but still pretty damn good.
Laurie.
|
514.59 | | HLFS00::CHARLES | Sunny side up | Thu Nov 28 1991 06:38 | 9 |
| Jamie was actually rather mild (he must be tired ;-)).
He forgot to mention the wet trays, the free supply of food on the just
washed plates.
Those plates have one advantage though. They're usually warm so you can
use them to bring your butter to a temperature where you can actually
spread it on your bread rather than use it to knock out people who
decide to have meetings in the narrow passages.
Charles
|
514.60 | City Sandwich Syndrome | YUPPY::DAVIESA | Falling for the Queen's Knight | Thu Nov 28 1991 07:54 | 21 |
|
Having worked for the past three years on DEC sites with *no*
cafeteria at all I am seeing these facilities in a new light.
I used to work at DECpark and bitched and moaned along with everyone
else.
Now, in London, I miss the facility. No, it wasn't perfect. No, it's
not wonderful food and I can cook better myself. It's certainly far
from ideal and has it's problems.
But at least you could get a meal other than a sandwich at a tolerable
price without taking a lot of yours or DEC's time to go off-premises.
In London most people go out and get a sandwich.
Obviously London is expensive compared with most parts of the UK -
a sandwich seems to cost around #1.50 minimum. We've recently taken
the revolutionary step of inviting a local vendor onto site to
provide sandwiches (and also packaged salads and soup and some stuff
that can be easily microwaved) but the choice is nowhere near that of
a DEC on-site facility.
'gail
|
514.61 | Salty soup is taken back at @ufc | EICMFG::BINGER | Warthogs of the world unite | Fri Nov 29 1991 05:20 | 16 |
| Our canteen @UFC is not too good, It does have the advantage that if
the food is unacceptable you can give it back and select something else.
I have handed back cold soup. (It did not pass the third finger test).
I have also handed back Salty soup.
Although *I* find the food poor. The complain rate seems to be quite low.
On at the one occasion when I handed back salty soup. I was unable to
find anything to replace it so the next day I got a free meal. (beer
included)
Have you tried complaining about poor canteens. For salty food I usually
take it back and suggest that it be tasted. On the above occasion the
manager declined to taste it himself and with ceremony called the
responsible cook. The offending dish was removed from the serving area.
Cooks seem to be o different from programmers.. The first serving is the
Field test version.
Rgds,
Stephen
|
514.62 | But I could *NEVER* be without a Coffee Pot! | MYGUY::LANDINGHAM | Mrs. Kip | Fri Nov 29 1991 18:39 | 14 |
| I swore off the cafeteria some time ago and bring my own lunch. Both
my husband and I do (both DEC) and save big bucks and it helps our
budget. The only drawback is sandwiches get tiring... and I feel like
I'm back in grammar school. Now that I'm at the Mill, I have no fridge
(working on that one). The good news is that winter's setting in and I
can use my car for a refrigerator for now!
I miss the use of a nearby microwave, though. It's great being able to
heat up leftovers you brought in for lunch, or popcorn for a lo-cal
afternoon snack.
My, aren't we spoiled, though? Had I never had the luxury of a
microwave and refrigerator closeby at other facilities I'd worked at,
I'd never be missing it...
|
514.63 | Down to the Telehotel. | DCC::HAGARTY | Essen, Trinken und Shaggen... | Sat Nov 30 1991 12:35 | 6 |
514.64 | | BSS::D_BANKS | | Mon Dec 02 1991 13:31 | 14 |
| Re: <<< Note 514.54 by WONDER::REILLY "So I rewired it" >>>
> The trend seemed to be that the new service moves in and starts out
> with great food and service, gets comfortable, then cuts back on both.
This was certainly not the case in CXO (mentioned in another reply). When
Marriott got removed, the "service" was taken over by Canteen who had
complaints from day 1. A year later, they cut the choices and put their prices
up further citing "lack of business" and "inability to make a profit" as the
reasons.
It seems they've never heard of price elasticity...
- David
|
514.65 | | ROYALT::KOVNER | Everything you know is wrong! | Mon Dec 02 1991 15:05 | 17 |
| Here at DSG (Westford, MA.), we've had Corporate Chefs since the facility opened.
In general, their food is edible; there's always burgers, a sandwich bar, and a
salad bar. The quality has been highly variable. There have been some months that
I went out most days; other times, I've had trouble deciding between the 2 or 3
choices. Generally, the simpler the food, the better. One day, they had people
selecting a cafeteria company for another site (or another company). That day, the
food was real good - steak, plus several other choices.
Before this, I was at Parker St., which had Tobin's. When I started, they were
quite good. Then, the chef left. The quality went WAY down. They also had trouble
keeping help. (I understand they didn't pay so well.) For a couple of months,
the person running the grill couldn't handle more than 2 burgers at a time.
It could take 20 minutes to get a burger! I could walk to downtown Maynard
faster than that.
In general, I prefer Corporate Chefs to Tobin; both have variable quality, but
Corporate Chefs tends to be better most of the time.
|
514.66 | They can cook better than I can | METAFR::MEAGHER | | Mon Dec 02 1991 16:21 | 11 |
| I guess I'm lucky.
I work in MRO4 and I think the cafeteria is wonderful. Seiler's has the
contract.
Their food (virtually all of it--hot food, sandwiches, salad bar, and desserts)
is better than any of the other DEC cafeterias I've been to. It's both better
*and cheaper* than the food in the local Marlboro restaurants. It's the best
thing about working in MRO4.
Vicki Meagher
|
514.67 | Best cafeteria... | ULTRA::SEKURSKI | | Mon Dec 02 1991 17:33 | 7 |
|
The best cafeteria I think I've been in is ZKO. It's larger than
most restraunts I've been in.
Mike
----
|
514.68 | | BUNYIP::QUODLING | Mup - mup - mup - mup - mup - mup - mup | Mon Dec 02 1991 19:01 | 12 |
| re.-1
Gee, you should hear the complaints here at ZKO...
But seriously, years ago, when I was in the catering business. (This
was feeding N thousand workers at a mine site, not catering weddings
etc), we had to cope with a thing known as palate fatigue. Put on a
lobster dinner, and people would head out for a greasy spoon hamburger
instead...
q
|
514.69 | Site-specific problem, obviously! | SWAM2::MCCARTHY_LA | Martians are stealing my underwear | Mon Dec 02 1991 20:20 | 8 |
| Well, no problems here in LA with our cafeteria! JKust like there's no
problems with parking at our DCU branch in LA!
Clearly, this is a local, not a US- or corporate-wide problem!
- Larry.
Oh, :-)
|