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Title: | *OLD* ALL-IN-1 (tm) Support Conference |
Notice: | Closed - See Note 4331.l to move to IOSG::ALL-IN-1 |
Moderator: | IOSG::PYE |
|
Created: | Thu Jan 30 1992 |
Last Modified: | Tue Jan 23 1996 |
Last Successful Update: | Fri Jun 06 1997 |
Number of topics: | 4343 |
Total number of notes: | 18308 |
1424.0. "V3.0 German update ACCVIO, bilingual system." by KAOFS::M_MORIN (Le diable est aux vaches!) Wed Sep 16 1992 01:04
We have a customer who was field-testing ALL-IN-1 V3.0 German and has come
accross a problem updating it to BL123 (?).
They did the full update to V3.0 English, with no problems. When they try
to update the German language the following results:
%A1LDE-I-ASKDONE, All questions have now been completed.
%AILDE-I-SOMTIME, The installation will continue. No further action required.
The installation will complete in 1 to 4 hours depending on processor type
%OA-W-SCM_FRM_CM1C, Options : (SEL,C,E,D,P,R,I,CDA,MLA,MS,LE,UL,)
%OA-W-SCM_FRM_CM1C, Options : (SEL,C,E,D,P,R,I,CDA,MLA,MS,LE,UL,)
%OA-W-SCM_FRM_CM1C, Options : (SEL,C,E,D,P,R,I,CDA,MLA,MS,LE,UL,)
%OA-W-SCM_FRM_CM1C, Options : (SEL,C,E,D,P,R,I,CDA,MLA,MS,LE,UL,)
%OA-W-SCM_RM_CS, Customize DIGITAL ALL-IN-1 Elements
-OA-W-SCM_FRM_CM1, Customization Management
-OA-W-SCM_FRM_CM1C, Options : (SEL,C,E,D,P,R,I,CDA,MLA,MS,LE,UL,)
%OA-I-WPEDADDMEN_HRD_, Einstellungen fur die Textverarkeitung
%OA-I-ARC_MOUNT_TAPE, Legen Sie Band !AS in Laufwerk !AS ein und drucken Sie <WR>
%OA-I-ARC_MOUNT_TAPE, Legen Sie Band !AS in Laufwerk !AS ein und drucken Sie <WR>
%OA-I-ARC_MOUNT_TAPE, Legen Sie Band !AS in Laufwerk !AS ein und drucken Sie <WR>
%OA-I-ARC_MOUNT_TAPE, Legen Sie Band !AS in Laufwerk !AS ein und drucken Sie <WR>
Checking the housekeeping schedule to see if any procedures need deleting
$SYSTEM-F-ACCVIO, access violation, reason mask=00, virtual address=00000008,PC
Improperly handled condition, image exit forced.
Signal arguements Stack contents
. .
. .
. .
It appears as though ALL-IN-1 is being invoked with /TERM=HARD but the customer
doesn't have any symbol set up to do that.
Anyone have any clue as to what could be happening before I get the customer
to take the KITINSTAL.COM and related .COM files apart?
ANY help appreciated.
Mario
T.R | Title | User | Personal Name | Date | Lines |
---|
1424.1 | Confused mumbling | AIMTEC::WICKS_A | It wasn't supposed to end this way | Wed Sep 16 1992 01:42 | 15 |
| Mario,
Not that I understand German or even English! but it appears to be
falling over when trying to delete the housekeeping jobbies
Does the release note section 1.2 help at all I know it isn't exactly
the same but it does appear to relate to second language update
installations.
If this is during post-install then can't you just rerun
A1$POSTINSTALL with verify on to get more clues.
Regards,
Andrew.D.Wicks
|
1424.2 | What I tried already.
| KAOFS::M_MORIN | Le diable est aux vaches! | Wed Sep 16 1992 02:16 | 10 |
|
Couldn't find the A1$POSTINSTAL.COM anywhere in the [ALLIN1...] tree.
Re: release notes 1.2,
I already has him check to see if there were any housekeeping procedures
off the MHP option. There were none. I didn't get him to check the
batch queues themselves.
Mario
|
1424.3 | | FROIS1::HOFMANN | Stefan Hofmann, LC Frankfurt, ISE | Wed Sep 16 1992 20:33 | 12 |
| Hi Mario,
from your log file excerpt I can't see what's wrong. The installation
seemed to fail very early, too early to have reached the post
installation phase. That's why you can't see the A1$POSTINSTALL
procedure, because it is written (=created) by another procedure later
during the installation.
Could you send me the complete kog file? Maybe it tells a bit more.
Did you update the German language from an earlier V3.0 level?
Stefan
|
1424.4 | Workaround | KAOFS::M_MORIN | Le diable est aux vaches! | Wed Sep 16 1992 20:59 | 15 |
|
Stefan,
The customer was able to get around the problem by commenting out a .COM
procedure in KITINSTAL.COM which stops housekeeping batch jobs.
They tried to run he command file manually and it ran successfully.
Who knows why it was failing while running out of VMSINSTAL.
Do you still want the log file?
Thanks,
Mario
|
1424.5 | batting .100 | AIMTEC::WICKS_A | It wasn't supposed to end this way | Wed Sep 16 1992 21:02 | 8 |
| Mario,
So it was the HK thingies? I like when I am almost right because it
happens so infrequently... Which .COM? Any strange VMS version?
Regards,
Andrew.D.Wicks
|
1424.6 | Language KITINSTAL.COM | KAOFS::M_MORIN | Le diable est aux vaches! | Wed Sep 16 1992 23:33 | 23 |
|
The KITINSTAL.COM in the save-set A1LDE030.A. You can also check the A1LUS030.A
which has the same piece of code in it.
In there you will find the line:
$! STOP_HOUSE_KEEPING_BATCH_JOBS
The last piece of code in that section before the EXIT calls
OA$LIB:SM_DELETE_FROM_QUEUE which displays the message:
"Checking housekeeping schedule to see if any procedures need deleting"
This message is the last successful message before the ACCVIO.
They commented it out since there were no housekeeping jobs in the batch
queues, and everything worked. Who knows what will happen at the next
update?
BTW, what's an HK?
Mario
|
1424.7 | | FROIS1::HOFMANN | Stefan Hofmann, LC Frankfurt, ISE | Thu Sep 17 1992 12:02 | 7 |
| Mario,
if it's not too much trouble for you, I would still like to see the log.
I want to be sure that it's not a generic problem in the product, which
is shipping since last week. 8-0
Stefan
|
1424.8 | Here it is with <ESC>'s and all. | KAOT01::M_MORIN | Le diable est aux vaches! | Fri Sep 18 1992 20:37 | 255 |
1424.9 | wrong installation type? | FROIS1::HOFMANN | Stefan Hofmann, LC Frankfurt, ISE | Mon Sep 21 1992 17:33 | 11 |
| Hello Mario,
the only obvious mismatch I can see is that
- in .0 you say the customer wants to update from an earlier V3 BL
- in the log the customer selected option (4), which is
"Upgrade of an additional existing ALL-IN-1 V2.4 language"
Stefan
|
1424.10 | Mismatch messages: OA$MAIN and OA$LLVGERMAN incompatible? | CESARE::EIJS | All in 1 Piece | Mon Oct 12 1992 21:37 | 47 |
|
Hi,
Re .0)
Could the following assumption be correct:
Situation:
ALL-IN-1/English V2.4 Primary language
ALL-IN-1/German V2.4 Secondary language
After first upgrade (of English) you have:
OA$LIB_SHARE:OA$MAIN.EXE (V3.0)
SYS$SHARE:OA$LLVENGLISH.EXE (V3.0)
SYS$SHARE:OA$LLVGERMAN.EXE (V2.4)
That means that OA$MAIN.EXE, when started with:
$ ALLIN1/REENTER/USER=MANAGER/LANG=GERMAN
would have a mismatch between the V3.0 message symbol addresses
(OA$MAIN) and the message text addresses (OA$LLVGERMAN). They are
correct for English as both images are V3.0 images. That explains the
'wrong' messages.
The mix between English and German messages is because CM wasn't
translated in V2.4.
The ACCVIO? Hard to say. To me it looks like an repeated call to a data
file with a mismatch between actual length and form/DSAB length but
then more messages should appear. Maybe one of the data set used wasn't
in OA$DATA_SHARE:
OA$SM_UTIL_SCHEDULE.DAT
OA$SM_UTILITY_MASTER.DAT
PROFILE.DAT
or appeared in the OA$DATA_GERMAN: directory, in which case a V3.0
entry form could map a V2.4 data file to write info to
(SM_GEN_UTI_SCH).
But that's only a SWAG.
Ciao,
Simon
|
1424.11 | Had the same problem and solved it | BERN02::MUELLERS | | Thu Oct 29 1992 17:25 | 17 |
| Hi,
During a test installation I had the same problem. I restored the
backup, upgraded a 2nd time and had the same problem again... Late in
the evening I solved the problem.
On my system there was still an old V2.4 OA$LLVGERMAN.EXE in
SYS$SYSROOT:[SYSLIB]. The new one was in SYS$COMMON and therefore not
used. This happens if someone links ALL-IN-1 and copies the german
image to SYS$SHARE as it is wronly documented in the management
guide...
Stefan
Is it your problem too?
Stefan
|