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Conference iosg::all-in-1_v30

Title:*OLD* ALL-IN-1 (tm) Support Conference
Notice:Closed - See Note 4331.l to move to IOSG::ALL-IN-1
Moderator:IOSG::PYE
Created:Thu Jan 30 1992
Last Modified:Tue Jan 23 1996
Last Successful Update:Fri Jun 06 1997
Number of topics:4343
Total number of notes:18308

1139.0. "VMS backup of ALL-IN-1 user didn't work" by KAOFS::D_STREET () Wed Jul 29 1992 00:00

    Hello,
     I have a customer who has done a VMS BACKUP of an ALL-IN-1 users
     directory structure to another disk, modified the PROFILE record to
     reflect this, and is now getting an error when accessing the EM menu.
    
     The error is as follows:
    
      "An error occured initilizing the mail directory"
    
     I first suggested putting the files back on the original disk, and
     letting ALL-IN-1 move the user to the new disk, but the original disk
     is no longer available. What activities need to be performed to let
     ALL-IN-1 reflect the new location of the account?
    
                                                            Derek Street
T.RTitleUserPersonal
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1139.1What state is DDS in?AIMTEC::WICKS_ADEC Mail Works for ME sometimesWed Jul 29 1992 04:3013
    Derek,
    
    I don't think the backup had anything to do with this... but I have so
    many questions I don't where to start.
    
    1) have you tries the suggestions in the Mail Management Guide
       for troubleshooting this error?
    2) have you turned on trace?
    3) Is DDS running - are the UA and SUBSCRIBER objects built correcttly.
    
    Regards,
    
    Andrew.D.Wicks