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Conference bulova::decw_jan-89_to_nov-90

Title:DECWINDOWS 26-JAN-89 to 29-NOV-90
Notice:See 1639.0 for VMS V5.3 kit; 2043.0 for 5.4 IFT kit
Moderator:STAR::VATNE
Created:Mon Oct 30 1989
Last Modified:Mon Dec 31 1990
Last Successful Update:Fri Jun 06 1997
Number of topics:3726
Total number of notes:19516

894.0. "Support related documentation ?" by KERNEL::WOOD (Richard Wood - UK Workstation Support) Wed Jun 07 1989 11:39


    Does anybody know if there is any support related documentation
    available, relating to DECwindows support, DECterm and 
    other associated applications ?
    
    Any info appreciated
    
    Rich

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894.1CSSE32::MERMELLWindow PainWed Jun 07 1989 14:1022
A VMS V5.1 Field Advisory was produced by CSSE and
distributed according to SOP.  Copies of it are in
ELKTRA""::[PUBLIC]V51_ADVISORY_FINAL.LN03, .PS, and .TXT.

A "Support Starter Kit" was also produced and distributed
normally.  The material in that kit, and some newer stuff
that didn't make it onto the starter kit, can be
found in ELKTRA""::[PUBLIC.SSK].  An index to the documents
is in file 1READ_ME_FIRST.TXT.

Product-related notes files are often good sources of information
needed for support.  DECterm does have its own notes file.
See note 2 in this (decwindows) conference for a list of other
notes files.

The DECwindows Customer Services Team has a notes file
ELKTRA::CST_DECWINDOWS.  This is not for product support questions
but has information considered useful for customer services planners
and engineers, such as avaliable training and pointers to other
sources of information.