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Conference tincup::champcsc

Title:CHAMP/CSC CONFERENCE
Moderator:TINCUP::MADDUX
Created:Mon Feb 19 1990
Last Modified:Mon Aug 07 1995
Last Successful Update:Fri Jun 06 1997
Number of topics:125
Total number of notes:584
Number with bodies:0
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Topic
#		RepliesAuthorWrittenSubject
1.03TINCUP::CHAMPCSCMon Feb 19 1990INTRODUCTION
2.01TINCUP::CHAMPCSCMon Feb 19 1990TABLE OF CONTENTS
3.07TINCUP::CHAMPCSCMon Feb 19 1990ENHANCEMENT REQUEST PROCEDURES
4.01TINCUP::CHAMPCSCMon Feb 19 1990CHAMP/CSC Product Description
5.03TINCUP::CHAMPCSCMon Feb 19 1990STATUS UPDATES/RELEASE INFORMATION/ETC.
6.07TINCUP::CHAMPCSCMon Feb 19 1990RELEASE STRATEGY AND TIMELINES
7.02TINCUP::CHAMPCSCMon Feb 19 1990POINTERS TO OTHER RELATED SYSTEM
8.01TINCUP::CHAMPCSCMon Feb 19 1990DEVELOPMENT REPORTS
9.01TINCUP::CHAMPCSCMon Feb 19 1990CHAMP/CSC Application Support
10.0TINCUP::CHAMPCSCMon Feb 19 1990reserved
11.02TINCUP::BILLINGSLEAMon Feb 19 1990WILDCARDING SCHEME
12.010TINCUP::BILLINGSLEAMon Feb 19 1990COMMAND ENTRY
13.06TINCUP::BILLINGSLEATue Feb 20 1990NEED ABILITY TO KILL PRINT JOBS
14.0TINCUP::BILLINGSLEATue Feb 20 1990MAKE GRAMMAR AND SPELLING CHECKERS AVAILABLE TO EDITOR
15.020RHETT::HOYTMon Feb 26 1990V1.3 UI changes and concerns
16.01NECSC::LEVYWed Feb 28 1990Translation of MISC status & truncation in DSNlink
17.02BSS::KIMMELWed Feb 28 1990Any way to improve log-in sequence on V2.
18.0TINCUP::BILLINGSLEAMon Mar 05 1990NEED ABILITY TO PRINT 1 WORKUNIT
19.010RHETT::HOYTTue Mar 06 1990Why can't we search our call database?
20.07TINCUP::BILLINGSLEAThu Mar 08 1990ELECTRONIC "CONTACT-MADE" NEEDED?
21.04TINCUP::VERNOMon Mar 12 1990Next release of CHAMP/CSC V1.3
22.01TINCUP::BILLINGSLEAThu Mar 22 1990New DSNLink call vs. old DSNLink call?
23.03CSC32::S_JOHNSONMon Mar 26 1990Auto Dial?
24.09TOOLEY::B_WACKERFri Mar 30 1990Owner badge doesn't match owner group
25.02TINCUP::BILLINGSLEAMon Apr 09 1990Paging Customers (future changes?)
26.06TOOLEY::B_WACKERThu Apr 12 1990Need more info on customer's phone system
27.02WARLRD::FLEMING_AWed Apr 18 1990Documentation?
28.08NECSC::LEVYFri Apr 27 1990DECwindows QuickCopy problem using VWSLAT
29.010NOETIC::DUNCANTue May 08 1990Check for DSNlink before allowing CISC or CLSC
30.01CSCOAC::FLEMING_AMon May 14 1990Numeric Keypad
31.07TINCUP::BILLINGSLEAFri May 18 1990BUSINESS ISSUES RELATED TO CHAMP/CSC
32.010TOOLEY::B_WACKERMon Jun 04 1990Need sensible commands to take calls
33.05CSC32::M_HOEPNERMon Jun 18 1990Return Call is currently locked
34.04CSC32::J_KASEDATue Jun 26 1990keeping information already available
35.02CSC32::E_VAETHTue Jul 03 1990unwanted abort messages
36.02CSC32::K_MEADOWSTue Jul 03 1990Request for change in scrolling of WU
37.06CSC32::ROGENMOSERTue Jul 03 1990Enhancement to Commit WU screem
38.04CSC32::K_MEADOWSFri Jul 20 1990Highlighting of the RCQ number
39.015CSC32::S_ROSCIOWed Aug 01 1990Disable xxQC Status Code Entry
40.01CSC32::K_MEADOWSMon Aug 13 1990ENHANCEMENT/RCQ Contact information
41.07CSC32::ROGENMOSERWed Aug 15 1990Expand %RES to include DSNlink codes
42.08LARKAN::KRALWed Aug 15 1990Proposal to change output from KP3 and Gold-KP3
43.010CSC32::E_VAETHThu Aug 16 1990dreaded PF1 2
44.02CSC32::S_ROSCIOFri Aug 17 1990Mail w/u's immediately
45.013TINCUP::KIMMELThu Aug 23 1990Atlanta request for reg. text viewable from SRQ/Ret Call screen - pending CXO/YWO approval
46.0TINCUP::KIMMELFri Aug 24 1990Colorado Springs request for skills based dispatch changes
47.09NECSC::LEVYFri Sep 07 1990What happens when...
48.02VMSNET::M_HYDEMon Sep 10 1990Suggestion: Copy 1 line description into edit buffer
49.021BSS::A_SALEFri Sep 14 1990Why customers listed as SUIS in Queue?
50.09BSS::WILABYThu Sep 20 1990return call prioritization
51.02ASPII::LEVYTue Oct 02 1990Product tables went backwards!!!
52.05CSC32::JJONESThu Oct 11 1990RSE for DTS calls in PHONE_CALLS
53.01BSS::WILABYFri Oct 26 1990DSNlink SRQ's & pop-up window
54.012TOOLEY::B_WACKERWed Nov 07 1990Who owns DSN calls????
55.04TOOLEY::B_WACKERWed Nov 07 1990Who owns attached calls???
56.02CSCMA::WHITEWed Nov 14 1990BADGE # DEFAULT ENTRY
57.01CSC32::ROGENMOSERWed Nov 28 1990Contract dates displayed are incorrect
58.02CSC32::R_SAUNDERSTue Dec 04 1990Subclass field NOT Displayed on SHOW OPEN (FULL)
59.02TINCUP::BILLINGSLEATue Dec 11 1990BUG\EXPANDED PRINT\USER-SKILLS-MAINTENANCE
60.05BSS::BORENFri Dec 14 1990AUTO_PMF_UPDATE
61.06TINCUP::DY_MARTINWed Dec 19 1990Champ/CSC V1.6
62.08WSC114::KLIMASFri Jan 11 1991request for password behavior enhancement
63.04CSC32::K_MEADOWSFri Jan 11 1991Ghost SRQ left if first workunit is LeftOpen
64.08CSC32::ROGENMOSERTue Jan 15 1991Missing login file due to Champ going down
65.04CSC32::RODASMon Jan 28 1991Reporting Level field does not clear itself. V1.6
66.09CSC32::K_MEADOWSMon Jan 28 1991Where was the notification regarding V1.6?
67.04CSC32::K_MEADOWSMon Feb 04 1991RCQ reordering - is there a way to get other customers at the top?
68.08CSC32::M_HOEPNERWed Feb 06 1991LOCKED IN PENDING
69.04CSC32::M_HOEPNERTue Feb 12 1991When Is Locked Badge Released In Dispatch
70.05BSS::ROBERTSTue Feb 12 1991BUG - REQUIRED OWNER - v1.5 did not get it all
71.03CSC32::RODASWed Feb 20 19918-characters no longer allowed (compose key)\
72.03CSC32::DEAVENPORTFri Feb 22 1991v1.6 bug with Labor record info
73.09CSC32::M_HOEPNERTue Feb 26 1991CHAMP and DSNLink question
74.01URQUEL::RODASFri Mar 01 1991Can you tell if DSNLink is registered?
75.03TINCUP::CAPERSWed Mar 06 1991CHAMP/CSC Documentation Available
76.0TINCUP::KIMMELTue Mar 12 1991List of Changes for CHAMP/CSC V2.3
77.01TOOLEY::B_WACKERWed Apr 24 1991unable to get free -- crash
78.03BSS::D_BANKSWed Apr 24 1991User Guide anywhere?
79.01CSC32::ROGENMOSERFri Apr 26 1991Can't Access Work Unit 1
80.01CSC32::K_KINNEYFri Apr 26 1991Direct Print of Work Units from CHAMP?
81.03CSC32::ROGENMOSERMon Apr 29 1991KP
82.02TOOLEY::B_WACKERThu May 23 1991DISN calls not owned
83.0BSS::GRIESANThu May 30 1991Journaling for work units?
84.02FOOSW6::ZIPPTue Jul 09 1991STARS Query Guide location... ?
85.02VORTEX::MADORI::BOWEThu Jan 16 1992Demo possible ?? ....
86.02BSS::J_LUNDYFri Jan 31 1992Time-zone not known
87.02CSC32::RODASTue Feb 04 1992DSNLink misroutes
88.01PEACHS::MITCHAMMon Feb 17 1992Conflicting CHAMP status codes?
89.04NECSC::LEVYTue May 26 1992CHAMP/CSC V1.6 -> V2.3 CSC/CS CUTOVER
90.0MAIL::HUGHESDTue Jul 28 1992How to do LARS info
91.0MIMS::BEKELE_DThu Sep 03 1992Can anyone address a PIPE question?
92.01CSC32::D_SANBORNMon Oct 12 1992Change Terminal Width/Height?
93.0CSC32::D_SANBORNFri Oct 30 1992Change margin in work unit?
94.01PEACHS::MITCHAMTue Jan 05 1993What does 3:3
95.01BORGIL::M_FRAZIERWed Jan 20 1993WONA's appear as Unknown Code in Labor Tracking
96.01BORGIL::M_FRAZIERWed Jan 20 1993Specialist Call List turns into Customer Call List
97.03BORGIL::M_FRAZIERWed Jan 20 1993SUG: Place Badge number as default for SO & SC
98.02CSC32::D_SANBORNWed Jan 20 1993Significant
99.01NECSC::LEVYTue Feb 02 1993Problem with modifying contacts when DSNlink DECnet transport used
100.01NECSC::LEVYTue Feb 09 1993Explanation of TCALL record w/ no RCQ entry please
101.0CSC32::D_SANBORNFri Feb 19 1993Timezone on Show Open display
102.0TINCUP::MADDUXMon Apr 12 1993Long Term Strategy for Tuning and Performance
103.03NUGRAS::VERNOTue Apr 13 1993CIRCLE Release Notes (HPS CCD/CD Release)
104.014TINCUP::MADDUXTue Apr 13 1993Reporting CIRCLE problems
105.03CSC32::R_JACOBSFri Apr 16 1993SN/SI number must transfer to Cust Search
106.01ASDS::RIESSWed Jun 16 1993Looking for a CHAMP flow diagram
107.01ASDS::RIESSWed Jun 16 1993What is CHAMP/*
108.02CSC32::D_SANBORNMon Jul 19 1993Suggestion: a way to enter a FAX #
109.01BRAT::DEE_MFri Sep 17 1993HELP FOR NON-CSC PERSON
110.03ODIXIE::RYANKEThu Sep 30 1993Internet Call Logging?
111.01NUGRAS::VERNOFri Oct 22 1993CHAMP/CSC Test System
112.01DUCATI::LASTOVICAMon Dec 06 1993contents of products database article text
113.02CSC32::DE_SMITHTue Dec 07 1993Severity field still "
114.01TINCUP::VERNOTue Mar 15 1994CHAMP/CSC V2.5
115.01TINCUP::VERNOTue Mar 15 1994CHAMP/CSC V2.6
116.03TINCUP::VERNOMon Apr 04 1994Process for accounts on production system
117.0NECSC::LEVYThu Apr 28 1994CHAMP/CSC V2.6 - Escalations
118.01CSC32::D_SANBORNMon May 02 1994Suggestion: Allow LSE Editor in Work Unit
119.01SX4GTO::ROBINSONTue May 24 1994How do I learn more about CHAMP?
120.01ALFAXP::M_HYDETue Jun 28 1994Advice for an orphaned tool
121.01TINCUP::VERNOTue Jul 05 1994CHAMP/CSC V2.6-6 Release Notes
122.0TINCUP::VERNOWed Oct 05 1994CHAMP/CSC V2.8
123.0NECSC::LEVYMon Feb 06 1995So far...I really dislike V2.9-77
124.0NCMAIL::PONDYSHDFri Mar 10 1995system/options validation
125.01CSC32::R_NICKLESFri Jul 21 1995Mysterious Dispatches